Always high quality school uniform. Only catch is that some non-school specific items are much more expensive than they are sold elsewhere(e.g. Calculator, maths instruments etc).
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We visited the Muirend branch after booking an appointment online. We were served by Emma who was friendly, knowledgeable and polite. The shop was busy as it was the end of July however the staff wer... Toon meer
Bedrijf heeft geantwoord
Had to order school uniform. Sizing of some items is a little off and I had to make a return but it was super easy to return and they gave a small reduction on delivery of another item although the re... Toon meer
Bedrijf heeft geantwoord
Esther was amazing, very friendly and helpful. She was great finding sizes and items whilst making sure we had all of the things we needed for year 7 at the new secondary school. Esther made us fee... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Independent family-owned business specialising in providing schoolwear and sportswear to over 750 independent and state schools across the UK.
Contactgegevens
Uniform House, 7 Acrewood Way, AL4 0JY, St. Albans, Verenigd Koninkrijk
- 01727 815700
- customerservices@stevensons.co.uk
- www.stevensons.co.uk
4,5
Uitstekend
3K reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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fine delivery
fine delivery. Not happy the return delivery discount wasn't applicable else would be five stars
28 augustus 2026
Antwoord van Stevensons
Many thanks for taking the time to leave a review.
Easy to place my order and recieved my…
Easy to place my order and recieved my order promptly.
25 augustus 2026
Antwoord van Stevensons
Many thanks for taking the time to leave a review.
Not great!
Unfortunately, I was quite disappointed with the service I received.
I initially purchased the wrong garments (as the school had actually discontinued them) which were subsequently refunded. I then ordered two skorts, but these were missing from my delivery. When I contacted the shop to let them know they hadn’t arrived, I was then informed that they were actually out of stock.
What made this particularly frustrating was that I had attended a fitting appointment back in July specifically to make sure I was organised and prepared well ahead of the new school term. Despite doing everything in plenty of time, the school term has now started and I am still waiting for the skorts to become available.
Unfortunately, the whole experience felt quite disorganised and the level of service was not what I had expected, which was very disappointing.
28 augustus 2026
Antwoord van Stevensons
Many thanks for taking the time to leave a review. I am sorry to hear of your disappointment and will pass your feedback onto the relevant teams for review.
Many thanks,
Stevensons
Antwoord van Stevensons
Many thanks for taking the time to leave a review.
Antwoord van Stevensons
Many thanks for taking the time to leave a review.
Shopping for uniform made easy
28 augustus 2026
Antwoord van Stevensons
Many thanks for taking the time to leave a review.
Antwoord van Stevensons
Many thanks for taking the time to leave a review.
Good service and good delivery
28 augustus 2026
Antwoord van Stevensons
Many thanks for taking the time to leave a review.
Antwoord van Stevensons
Many thanks for taking the time to leave a review.
Antwoord van Stevensons
Many thanks for taking the time to leave a review.
Fast delivery and very good quality
28 augustus 2026
Antwoord van Stevensons
Many thanks for taking the time to leave a review.
Antwoord van Stevensons
Many thanks for taking the time to leave a review.
Both online and in shop experiences…
Both online and in shop experiences were smooth.
27 augustus 2026
Antwoord van Stevensons
Many thanks for taking the time to leave a review.
Very good and amazing professionalism.
27 augustus 2026
Antwoord van Stevensons
Many thanks for taking the time to leave a review.
Fast shipping
27 augustus 2026
Antwoord van Stevensons
Many thanks for taking the time to leave a review.
One set of socks has incorrect name…
One set of socks has incorrect name tags in and no one responded when I informed them. One garment I paid for jamming was not named.
27 augustus 2026
Antwoord van Stevensons
Thank you for providing a review.
I am sorry to hear that you received an item with the incorrect name labels.
I have had a look and cannot see any previous communication from us regarding this. In order for us to rectify this for you, please email our customer service team, and they will happily rectify this for you.
Many thanks,
Stevensons
I have had a very disappointing…
I have had a very disappointing experience with this company. They sold me an old stock blazer not telling me the blazer had changed for the new school year and my son is very upset to be wearing a different blazer to everyone else on his first day! Very poor service indeed. Too concerned about making money rather than customer service. Unfortunately they have the monopoly with certain schools.
7 september 2026
Review zonder uitnodiging
Antwoord van Stevensons
Thank you for leaving a review.
As mentioned in our email communication with you, the blazer you received is the blazer that was ordered and is accepted for this year group.
We have, however, arranged for a replacement to be sent to you as a gesture of goodwill, and this will be delivered as per our original email.
I hope this helps
Stevensons
Great experience, brilliant service, easy to order and delivers in time…
It’s easy to order and delivers in time as mentioned on the website,
27 augustus 2026
Antwoord van Stevensons
Many thanks for taking the time to leave a review.
Great service
I ordered too many of one item and this was rectified very quickly by the customer services team. Fast delivery.
25 augustus 2026
Antwoord van Stevensons
Many thanks for taking the time to leave a review.
Package left on doorstep contrary to my…
Package left on doorstep contrary to my instructions to take to the sorting office. Royal Mail said it was left in “my safe space” - it wasn’t. Refused to refund delivery fee.
4 september 2026
Review zonder uitnodiging
Antwoord van Stevensons
Thank you for your review.
I can see that your parcel was delivered and you confirmed receipt, so a delivery refund was not required.
We understand your frustration with Royal Mail not following your instructions, and we have fed this back to them.
We are sorry for any disappointment caused.
Many thanks,
Stevensons
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