Bridge Street Stone Reviews 5

Really truly disappointed with the experience and accuracy of the sell to what arrived when I ordered 3 one tonne bags of reclaimed yorkstone from bridge street stone to be delivered.

It’s of course not unreasonable to expect to have to clean reclaimed stone but if an advert from a so called specialist stone company had said that *every* stone in *every* bag had at least one coating of tar or cement with probably 15% grit filling the bottom, then most would decline buying it makes what was an ok price seem a very poor price for what I was hoping to be a quality end result and not have to dump most of the stone and half a tonne bag of grit.

Overall, would avoid and they have yet to respond to any email or chat message on the below.

Great staff, great product. Prices are very competitive- definitely recommend!

A delivery driver who swore about having to drive down our lane! A circle delivered with missing and wrong parts!
My integrity being questioned, “the parts we have delivered are correct”! No they weren’t and they were checked by 3 different people. My builder had to cut 3 flag stones out of corner pieces that were sent in addition to complete the circle, and the finished circle and product received looks absolutely nothing like what I ordered, picture one is my circle picture 2 is what I ordered. I have been fobbed off with a 10% refund, I couldn’t send it back because my builder was on a timescale which the company knew when I ordered it (I called and spoke to them on Friday) I am almost £200 out of pocket and have wasted goodness knows how much time dealing with this! All they needed to do was apologise and reimburse me for the additional cost I have incurred for their “picking error” I’ve never known anything like it. If you are thinking of ordering from this company be careful and think before you do.

Ordered a stone circle. Can't believe how quickly it was delivered! Very happy

All other local paving suppliers had sold out of the paving slabs I wanted, so searched google and found Bridge Street Stone. When I discovered they were the other end of the country to me, I thought they wouldn't deliver, but instead they were amazingly helpful and delivered within a few days.
Very good prices, very good communication and great product delivered exactly when they said it would.