Stratstone - BMW Chesterfield Reviews 

301
TrustScore 3.5 uit 5

3,5

BMW Chesterfield Eastside Park, Eastside Road, S41 9BH Chesterfield, GB


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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I booked my car for its MOT using the on line book in only to be met by an overzealous receptionist telling me it didn’t work. Later received a call to say the car was just having a complimentary wash... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Having recently purchased a BMW M240i xdrive from this dealer I can't fault the service I received from the sales team and in particular Kadie , from initial enquiry to such a pleasent and non pushy t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Highly recommend Lewis Drury @BMW Stratstone Chesterfield. Fantastic service from initial email contact to driving away my new car today. Also Simon on the finance side - patient & re-assuring. Wel... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We traveled over an hour to buy a BMW 2i8 that we had come across online. It was definitely worth the trip! Kadie was a brilliant salesperson and made sure we were well looked after during our who... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autodealer
  2. Autokeuringsstation
  3. Autoproducent
  4. Autoreparatie en -onderhoud
  5. Olieverversingsservice
  6. Verkoper van tweedehands auto's

Geschreven door het bedrijf

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Geschreven door het bedrijf

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Contactgegevens

  • BMW Chesterfield Eastside Park, Eastside Road, S41 9BH, Chesterfield, Verenigd Koninkrijk

  • 01246 208681

3,5

Gemiddeld

TrustScore 3.5 uit 5

301 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,5

Alle reviews

(301)

4.404 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

excellent service

excellent service. able to supply and fit washer headlamp nozzles at short notice and car ready very quickly. also reasonable cost too. very happy.

2 juli 2022
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield

Hi Anthony,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Customer Services

Beoordeeld met 5 van de 5 sterren

Recall

My X3 was recalled for micro processor up grade. I was given an option of service dates. The staff were professional and friendly

29 juni 2022
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield

Hello Howard,

At the BMW branch in Chesterfield we sincerely value your review.

Thanks for such a positive rating!

Take care,
Customer Services

Beoordeeld met 5 van de 5 sterren

From the initial phone call to the…

From the initial phone call to the actual visit, arrangements around the work to be done, and a courtesy car, my experience with Stratstone was first class. Well done, team Stratstone |(especially Zoe on reception).

25 juni 2022
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield

Hi Robert,

Thank you for leaving us this review.

We strive for 100% satisfaction, so it’s great to see you had such a positive experience at the BMW branch in Chesterfield.

Have a lovely day!
Customer Services

Beoordeeld met 5 van de 5 sterren

This is my second purchase from…

This is my second purchase from Stratstone-BMW Chesterfield and will not be my last due to the great customer care and obviously lovely cars would not hesitate to recommend and finally a special mention for Dean who has dealt with both purchases

18 juni 2022
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield

Hi Derron,

Thank you for your 5* rating and recommendation!

We really appreciate you taking the time to post about your experience.

Thank you again and have a great week,
Customer Services

Beoordeeld met 5 van de 5 sterren

EXCELLENT SERVICE

17 juni 2022
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield


Hi Mr Smith,

Thank you very much for leaving a 5* review.

We really appreciate it!

Have a great day!
Customer Services

Beoordeeld met 5 van de 5 sterren

Absolutely perfect experience

Absolutely perfect experience. From start to finish with my service and MOT, Carly in the Stratstone Mini servicing department was ace. Crystal clear communication, fun and easy to chat to, answered all my questions and went above and beyond all the way around. The technicians delivered a great video breaking down the issues I had and were easy to understand and work with. Could not recommend more.

17 juni 2022
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield

Hi Jack,

Thank you for taking the time to leave a positive rating.

We really appreciate your recommendation and hope to see you again!

Have a lovely day,
Customer Services

Beoordeeld met 5 van de 5 sterren

Took my Mini for a service/ mot

Took my Mini for a service/ mot . Courtesy car waiting, good communication and video sent of work and checks being carried out with clear explanation of what they were checking. Very helpful and friendly. Even had a courtesy car wash 😀very happy!!

14 juni 2022
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield

Hello Paula,

Thank you so much for the review.

We're thrilled that you had such a positive experience!

We hope that you'll consider us again in the future.
Customer Services

Beoordeeld met 5 van de 5 sterren

Thank you

Brilliant Service over the last 16 years & long may it continue

14 juni 2022
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield

Hi Azad,

Thanks for the fabulous review!

Kindest regards,
Customer Services

Beoordeeld met 5 van de 5 sterren

Highly recommended

14 juni 2022
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield

Hi,

We’re very grateful for your 5* review and recommendation, thank you!

Have a lovely day,
Evans Halshaw Customer Services

Beoordeeld met 5 van de 5 sterren

Carly who dealt with my car was…

Carly who dealt with my car was brilliant and couldn't have been more helpful. Thank you 😊 Nice valet job too.

9 juni 2022
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield

Hi Joanne,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Customer Services

Beoordeeld met 5 van de 5 sterren

A Good Experience

It is always a pleasure to go into Mini at Stratstone in Chesterfield. The kind and efficient welcome together with the good work done by the technicians and the car is cleaned and gleaming for collection.

2 juni 2022
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield

Hi,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Customer Services

Beoordeeld met 5 van de 5 sterren

Friendly

Friendly, attentive and knowledgeable staff.
Highly recommend.

2 juni 2022
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield

Hi Paula,

We always appreciate positive reviews!

Thank you, and happy motoring!
Customer Services

Beoordeeld met 4 van de 5 sterren

Satisfied Customer

Any issues have been resolved and we are now happy with the Customer Service and the Quality of the Car.

1 juni 2022
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield

Hi Josephine,

Thank you for the review!

Your positive rating means a lot to us here at the BMW branch in Chesterfield.
Customer Services

Beoordeeld met 5 van de 5 sterren

Warranty check and MOT

EFFICIENT SERVICE BY ALL THANK YOU

30 mei 2022
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield

Hi Rosalind,

Thank you for such a positive review.

Have a wonderful day!
Customer Services

Beoordeeld met 5 van de 5 sterren

Stratstone BMW Chesterfield Bodyshop

I had an accident in my BMW X3 and my car was recovered in to Stratstone BMW Chesterfield Bodyshop. They could not have been more helpful and they kept me informed all the way through the process and repair. Nicola O Brien was so professional and ensured the repair was seamless and worry free for me from start to finish. She’s an asset to your Company. It was so nice to get my car back - it’s like a brand new car and is absolutely gleaming. Great service after a traumatic accident. Thankyou!!

28 mei 2022
Review zonder uitnodiging
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield

Hi Nicola,

A huge thanks for taking the time to rate your recent experience with us.

The leadership team love to see such great feedback!

Have a nice day.
Customer Services

Beoordeeld met 5 van de 5 sterren

Louise Secchi thankyou for been very…

Louise Secchi thankyou for been very helpfull

28 mei 2022
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield

Hi Ozan,

Thank you for taking the time to leave us this positive review!

It’s lovely to see you had a great experience with us!
Customer Services

Beoordeeld met 5 van de 5 sterren

100% Satisfaction

Great service overall.
Jonathon the salesman was true to his word.
Always rang when he said he would. Got a lovely series one BMW for our daughter so we are all very happy!

25 mei 2022
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield

Hi Lisa,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Customer Services

Beoordeeld met 5 van de 5 sterren

I had a first class experience and the…

I had a first class experience and the staff were very polite and friendly.

21 mei 2022
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield

Hi Mr Pinkerton,

Thank you for the review!

Your positive rating means a lot to us here at the BMW branch in Chesterfield.
Customer Services

Beoordeeld met 5 van de 5 sterren

Brilliant service

Brilliant service, very friendly and helpful staff

21 mei 2022
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield

Hi,

Thank you for your positive review.

Have a great day!
Customer Services

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