Still awaiting £250.00 holding deposit to be refunded to my account from 23:01.25. The customer service from this company is appalling. I’ve been given excuse after excuse as to why I have not yet rec... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Collected my brand new electric Mini yesterday from Statstone at Chesterfield. A big thank you to Kieran for his expertise and excellent customer service. He made the process of ordering a new car sea... Toon meer
Bedrijf heeft geantwoord
Just collected my brand new mini today and the whole process was made so easy and stress free thanks to Lewis looking after everything any queries or question were dealt with so promptly. I would hav... Toon meer
Bedrijf heeft geantwoord
We recently completed a part exchange deal on our new car with Mini Stratstone Chesterfield. The whole process end to end was seamless. The team at Stratstone made us feel valued from the get go, and... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Autodealer
- Autokeuringsstation
- Autoproducent
- Autoreparatie en -onderhoud
- Olieverversingsservice
- Verkoper van tweedehands auto's
Geschreven door het bedrijf
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Geschreven door het bedrijf
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Contactgegevens
Eastside Park, Eastside Road, S41 9BH, Chesterfield, Verenigd Koninkrijk
- 01246 208733
4,5
Uitstekend
58 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Made a long trip up to chesterfield…
Made a long trip up to chesterfield from west Sussex to pick up my used mini countryman JCW, I can honestly say it was not a wasted trip. Kieran was very helpful and went the extra mile.
2 april 2023
Review zonder uitnodiging
Antwoord van Stratstone - MINI Chesterfield
Hi Neil,
We appreciate you taking the time to review us!
I am very pleased everything was handled to your satisfaction!
Enjoy your day!
Customer Services
5* Experience
Came in on Wednesday evening to go through a few used cars with Jack. When looking around I couldn’t find the ideal car that I wanted but will continue to look on their website as I had a fantastic experience here at MINI Chesterfield.
21 mei 2022
Review zonder uitnodiging
Antwoord van Stratstone - MINI Chesterfield
Hi Emma,
Thank you very much for 5* review!
We value your feedback and take pride in providing the best possible customer service!
Thanks again!
Customer Services
Great experience
Great experience, very helpful knowledgable staff.
19 mei 2022
Review zonder uitnodiging
Antwoord van Stratstone - MINI Chesterfield
Hi Hayley,
Thank you very much for leaving a review!
Have a nice day!
Customer Services
Mini Chesterfield
Went to Stratstone mini chesterfield for a test drive in a mini electric, absolutely unreal drive and the staff made me feel very welcome. Jack was very knowledgeable and discussed the different charging possibilities. Going to look at ordering one through my business.
19 mei 2022
Review zonder uitnodiging
Antwoord van Stratstone - MINI Chesterfield
Hi Michael,
We appreciate you taking the time to review us!
I am very pleased everything was handled to your satisfaction!
Enjoy your day!
Customer Services
Thankyou
Thankyou for all the team at Mini Chesterfield. Amazing experience from Kieran! I love the new Mini look!
7 mei 2022
Review zonder uitnodiging
Antwoord van Stratstone - MINI Chesterfield
Hi Brad,
Thank you for taking the time to leave us this positive review!
It’s lovely to see you had a great experience with us!
Customer Services
I love my new car
I love my new car, Thankyou mini chesterfield and Kieran for keeping me upto date and making my new car so special.
7 mei 2022
Review zonder uitnodiging
Antwoord van Stratstone - MINI Chesterfield
Hi James,
Thank you for the positive review!
I will be sure to share it with the team here at Chesterfield.
Take care!
Customer Services
Fantastic service
Been into MINI again to discuss the potential purchase of a new hybrid Countryman for my wife after having a fantastic experience previously. As always sales staff were very helpful and informative.
7 mei 2022
Review zonder uitnodiging
Antwoord van Stratstone - MINI Chesterfield
Hi Dave,
Thank you so much for taking the time to review your experience with us.
We are absolutely thrilled that you have rated us so highly!
Kindest regards.
Customer Services
Fantastic customer service received…
Fantastic customer service received from Hannah - will be recommending in the future.
30 maart 2022
Review zonder uitnodiging
Antwoord van Stratstone - MINI Chesterfield
Hi Rebecca,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Customer Services
A standard of service that was second to no one
I would like to congratulate Jack on his excellent customer service and professional attitude whilst informing and sourcing me a new Mini Countryman on the motability scheme. Nothing was too much trouble, from ensuring I was comfortable on the initial visit to making sure that the new vehicle was perfect for my daily requirements. Many thanks Mr E.
11 maart 2022
Review zonder uitnodiging
Antwoord van Stratstone - MINI Chesterfield
Hi Karl,
Thank you for taking the time to post this review.
Your lovely feedback is very important to us, and we are really pleased that you had a positive experience at the MINI branch in Chesterfield.
Have a nice day!
Customer Services
Bought a car recently from Jack he…
Bought a car recently from Jack he found me the best deal he was really helpful and had great customer service!
11 maart 2022
Review zonder uitnodiging
Antwoord van Stratstone - MINI Chesterfield
Hi Briony,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Customer Services
Absolutely brilliant !
A big thank you to Jack for helping us sort out a new mobility car. He was courteous and professional and thoroughly discussed all our options. We are now waiting in anticipation to collect it.
11 maart 2022
Review zonder uitnodiging
Antwoord van Stratstone - MINI Chesterfield
Hello,
Thank you so much for your great review!
Your review is very important to us, as our goal is to deliver an outstanding customer experience.
Best wishes,
Customer Services
Hannah provided great customer service…
Hannah provided great customer service when talking to me about buying a new mini. She was so lovely and I'm sure is a great asset to her team! Thank you Hannah!
8 maart 2022
Review zonder uitnodiging
Antwoord van Stratstone - MINI Chesterfield
Hi Rosy,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Customer Services
Amazing service
I would like to thank mini chesterfield for keeping me up to date with the progress of my new car. I am so happy with my new car!
26 februari 2022
Review zonder uitnodiging
Antwoord van Stratstone - MINI Chesterfield
Hi Megan,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Customer Services
Great experience with Jack and Kieran!
Great experience with Jack and Kieran, had a test drive in a 3 door Cooper S and thoroughly enjoyed it. I will be back to order a brand new one in the coming weeks! Thank you both!
26 februari 2022
Review zonder uitnodiging
Antwoord van Stratstone - MINI Chesterfield
Hi Sam,
Thanks so much for the review!
Our team takes pride in providing excellent customer service.
Take care,
Customer Services
Great & Helpful Staff
All staff were helpful and attentive to my wife & I, explaining in great detail all of the options that are available to us. I was at ease knowing that I had such a choice of what I wanted to do & with the option of part exchanging my other vehicle was a bonus. Thanks to the team for being great. Good set off staff.
26 februari 2022
Review zonder uitnodiging
Antwoord van Stratstone - MINI Chesterfield
Hi Tom,
A huge thanks for taking the time to rate your recent experience with us.
The leadership team love to see such great feedback!
Have a nice day.
Customer Services
Great experience
Great experience. Went to see about a pre owned car and was happy with the service. Down to earth and gave me loads of options. Relaxed. Not what I’m used to
21 februari 2022
Review zonder uitnodiging
Antwoord van Stratstone - MINI Chesterfield
Hi Julie,
Thank you very much for taking the time to leave us this positive review!
Our aim is to deliver a positive customer service.
Have a great week!
Customer Services
Great people always deal with these guys
19 februari 2022
Review zonder uitnodiging
Antwoord van Stratstone - MINI Chesterfield
Hi Tim,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Customer Services
Went to view a Mini Cooper D at the…
Went to view a Mini Cooper D at the chesterfield branch, had a great experience and a nice test drive. I was viewing this vehicle and another one elsewhere, still undecided but I will definitely recommend mini chesterfield to my family and friends!
10 februari 2022
Review zonder uitnodiging
Antwoord van Stratstone - MINI Chesterfield
Hi Mohammed,
Thank you for the great feedback and recommendation.
We really appreciate it!
Have a great weekend,
Customer Services
Very helpful
Really happy with the way I was treated when perusing my local Mini garage. The young lady was very helpful and showed me all of the boots and even got me a tape measure so I could check it fitted in my garage. I will hopefully be back
10 februari 2022
Review zonder uitnodiging
Antwoord van Stratstone - MINI Chesterfield
Hi Rodger,
Thank you so much for taking the time to review your experience with us.
We are absolutely thrilled that you have rated us so highly!
Kindest regards.
Customer Services
Great dealership
Great dealership. Nothing is ever too much trouble. I’m now on my 2nd MINI, I’d never have another car! Love it.
10 februari 2022
Review zonder uitnodiging
Antwoord van Stratstone - MINI Chesterfield
Hello Jessica,
We’re very grateful for your 5* review, thank you.
Have a lovely day,
Customer Services
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