Stratstone - MINI Leeds Reviews 

Muhammad and Michael were super helpful, kind and patient, from the phone call to assisting me when I popped by. The appointment was made very fast and problem solved right away, explaining everything very clearly. Top customer service. Thank you.

Think twice about buying, car needed new gearbox after 6 months, then new windscreen as not even fitted with a mini one, had MOT and health check no video as technician didn’t take one, he has since left(conveniently) 4 weeks after MOT after driving 90miles on the motorway we turned around on a side street for the back wheel to come off and the whole suspension collapsed, 10 mins earlier mini garage in Lytham who were excellent said we could have died on the motorway, Leeds mini accept no responsibility. Now solicitor involved so please think twice about buying from them.

I like to thank you for the keyring that you sent out to me not that long ago. And for the good service that I
got from you all.

Excellent customer service from everyone but big thanks to Mohammed who excelled with customer service skills - thank you. I had to have some repairs to my car after a visit to the Safari park, thanks for making what had been a stressful situation into a much better one - thanks 😊

Purchased my MINI from here several years ago now and it's always fantastic service. Got to give a special mention to Rhiannon. I had an MOT, service and also had a new service plan set up. Nothing is too much trouble for her and I'm always kept up to date with what's going on with my vehicle. She really is a star 🌟

Great service again from all at Mini Leeds.

Very good and helpful,

Great experience and helpful and attentive from start to finish.

My wife purchased her car from them and for the last 3 years they had been excellent, today for the mot they advised a brake fluid top up my wife said ok, she was then contacted saying it required new discs and pads at £900, what a shock and offered finance, she called me and I said no, the car passed the mot, on payment she was charged £70 for brake fluid, this is absolutely disgusting how can a car pass an mot if the brakes are no good and they still charge £70 for brake fluid, we have lost all trust in them and will never use them again

All work done on time and professionally handled from customer support to technical work on the car.

very good service

It was recall for my egr changing. I've picked up my car fixed and cleaned.
Nice.

The whole of Stratstones team involved in my car purchase and the car handover where very efficient,friendly and answered my queries to my satisfaction. I found their customer service excellent

Rang to book car in for emissions problem, fitted me in first thing next morning. Lady very helpful on the phone. Jamie at service reception desk very helpful too. Kept in contact throughout, collected car later that day and it had even had a wash, thank you!

Excellent, friendly, car was pristine and to a very high standard when collected.

Thank you have fitting me in at short notice

Working away from home and my local Mini centre I called in to Stratstone Mini Leeds when my warning light came on indicating a need for oil, and I was really worried. Everyone I spoke to during my visit was very welcoming and helpful Jamie was so kind courteous and reassuring, very attentive, added the oil I was able to purchase all with a big smile and lovely cheerful manner. I so appreciate it .. a very positive and reassuring experience. Big thanks Jamie and co, you are doing things right.