Stratstone - Porsche Centre Cambridge Reviews 

175
TrustScore 4.5 uit 5

4,4

High Street, CB227QD Harston, England, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Polite helpful service as always. We changed OPC to Cambridge as the service and booking availability was better than former OPC. Car returned looking clean and smart. All service items done and visua... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Service was excellent overall and I am happy with the work carried out. The team clearly take pride in what they do. My only minor observation is that communication could be a touch more responsiv... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Happy to do the work I was paying for (interim oil service) but the whole reason it was booked in; to replace a microswitch in the drivers door, wasn't investigated fully and not dealt with. With no... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Everything's been great from start to finish. The support teams and Timothy Cogger have been absolutely brilliant. I'm genuinely happy and couldn't be more pleased to keep coming back to your Porsche... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autodealer
  2. Autokeuringsstation
  3. Autoproducent
  4. Autoreparatie en -onderhoud
  5. Olieverversingsservice
  6. Verkoper van tweedehands auto's

Geschreven door het bedrijf

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, including: Aston Martin, BMW, BYD, Ferrari, Jaguar, Land Rover, Mercedes-Benz, MINI, Porsche and smart. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Geschreven door het bedrijf

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Contactgegevens

  • High Street, CB227QD, Harston, England, Verenigd Koninkrijk

  • 01223 081 183

4,4

Uitstekend

TrustScore 4.5 uit 5

175 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(175)

4.363 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Very pleased with Porsche Centre…

Very pleased with Porsche Centre Cambridge
Service carried out on my 911 plus washed and cleaned
Thank you
Russell Culley

8 oktober 2025
Logo Stratstone - Porsche Centre Cambridge

Antwoord van Stratstone - Porsche Centre Cambridge

Hi Mr Culley,

We're happy to hear that you were very pleased with the service on your 911, plus the wash and clean. 

Thank you for your positive feedback; we appreciate it!
Customer Services

Beoordeeld met 5 van de 5 sterren

Customer service at Cambridge Porsche…

Customer service at Cambridge Porsche was excellent.

18 september 2025
Logo Stratstone - Porsche Centre Cambridge

Antwoord van Stratstone - Porsche Centre Cambridge

Hi Adam,

We're happy to hear that you had an excellent customer service experience.
Customer Services

Beoordeeld met 5 van de 5 sterren

Pleasant and helpful staff

Pleasant and helpful staff, willing to help with genuine care. Great premises.

2 september 2025
Logo Stratstone - Porsche Centre Cambridge

Antwoord van Stratstone - Porsche Centre Cambridge

Hi Roel,

We appreciate you taking the time to leave us this amazing review!

We're so glad to hear our staff was helpful and caring.
Customer Services

Beoordeeld met 3 van de 5 sterren

Not the best communication

Not the best communication.

Looking to purchase extended warranty and assistance.
Payment link sent some time after requesting product.
Following payment, no confirmation about what exactly I have purchased such a policy schedule.

23 augustus 2025
Logo Stratstone - Porsche Centre Cambridge

Antwoord van Stratstone - Porsche Centre Cambridge

Hi Ashok,

Thank you for getting in touch.

I’m sorry that you haven’t been fully satisfied with your visit. I completely understand the frustration of this and I can assure you that this isn’t the customer service we do aim to provide.

If there is anything we can help with, please email service.followup@stratstone.com

Kind Regards,
Customer Services

Beoordeeld met 5 van de 5 sterren

Good service

Good service

3 september 2025
Logo Stratstone - Porsche Centre Cambridge

Antwoord van Stratstone - Porsche Centre Cambridge

Hi,

Thank you for the five stars.
Customer Services

Beoordeeld met 5 van de 5 sterren

Communication and transparency was very…

Communication and transparency was very good.

6 augustus 2025
Logo Stratstone - Porsche Centre Cambridge

Antwoord van Stratstone - Porsche Centre Cambridge

Hi Kerry,

We're happy to hear that our communication and transparency met your expectations.
Customer Services

Beoordeeld met 5 van de 5 sterren

I have been a customer of Cambridge…

I have been a customer of Cambridge Porsche for around 15 years and have always found them incredibly friendly and exceptionally competent and professional.
I always feel like "one of the family" whenever my wife and I go their and even our dog is given a water bowl and treats.I cannot praise them enough and thoroughly recommend them.

20 augustus 2025
Logo Stratstone - Porsche Centre Cambridge

Antwoord van Stratstone - Porsche Centre Cambridge

Hi Philip,

We're happy to hear that you've consistently experienced our friendly and professional service over the past 15 years.

It's wonderful that you and your wife feel like family, and that we can also make your dog feel welcome.

We appreciate your recommendation!
Customer Services

Beoordeeld met 5 van de 5 sterren

100% GREAT CUSTOMER SERVICE

Anjum went out of his way to make our visit pleasurable.

14 augustus 2025
Logo Stratstone - Porsche Centre Cambridge

Antwoord van Stratstone - Porsche Centre Cambridge

Hi Graham,

We're so happy to hear that your visit was pleasurable because of Anjum.
Customer Services

Beoordeeld met 5 van de 5 sterren

Easy booking for an appointment

Easy booking for an appointment, booking team were helpful and prompt.

Service team call back with progression updates on the vehicle and let me know when the vehicle would be ready for collection on time.

13 augustus 2025
Logo Stratstone - Porsche Centre Cambridge

Antwoord van Stratstone - Porsche Centre Cambridge

Hi,

We're happy to hear that you found the booking process easy and the booking team helpful.

We appreciate your feedback regarding the service team's updates and timely communication.

Customer Services

Beoordeeld met 1 van de 5 sterren

Damaged vehicle whilst in their care

Damaged vehicle whilst in their care, and failed to provide an explanation of the warrnty work carried out to cure two oil leaks.

Whilst they have agreed to repair the damage, I end up with a car that's been sprayed and blended.

21 juli 2025
Logo Stratstone - Porsche Centre Cambridge

Antwoord van Stratstone - Porsche Centre Cambridge

Hello Eddie,

We regret to hear about the damage and lack of clarity regarding the work performed.

We'll investigate the issues you raised with the repair and warranty.

Thanks for your feedback.
Customer Services

Beoordeeld met 5 van de 5 sterren

Polite helpful service as always

Polite helpful service as always. We changed OPC to Cambridge as the service and booking availability was better than former OPC. Car returned looking clean and smart. All service items done and visual check found dangerous rear tyres which extended the time you had the car. Loan car was almost new and comfortable thank you.

31 juli 2025
Logo Stratstone - Porsche Centre Cambridge

Antwoord van Stratstone - Porsche Centre Cambridge

Hello Geoffrey,

We appreciate you taking the time to leave us a review!

We're happy to hear that you found our service helpful and that your car was returned clean.

We are also glad the loan car was comfortable.
Customer Services

Beoordeeld met 5 van de 5 sterren

Anjum Ahmed

Five star review for Anjum Ahmed

24 juni 2025
Logo Stratstone - Porsche Centre Cambridge

Antwoord van Stratstone - Porsche Centre Cambridge

Hi Juliet,

We're happy you had a great experience with Anjum.
Customer Services

Beoordeeld met 5 van de 5 sterren

First visit to the dealership since…

First visit to the dealership since purchasing the car. great welcoming experience where you really felt valued as a customer.

29 juli 2025
Logo Stratstone - Porsche Centre Cambridge

Antwoord van Stratstone - Porsche Centre Cambridge

Hi Bradley,

We're happy to hear that your first visit with us was a great welcoming experience.

It is wonderful to know that you felt valued as a customer.
Customer Services

Beoordeeld met 5 van de 5 sterren

The people.

The people.

21 juli 2025
Logo Stratstone - Porsche Centre Cambridge

Antwoord van Stratstone - Porsche Centre Cambridge

Hi Alan,

Thank you for the five stars.
Customer Services

Beoordeeld met 5 van de 5 sterren

Great staff make each visit a pleasure

Great staff make each visit a pleasure, new site is fantastic and has a great selection of stock. Staff communication by email and phone is prompt, friendly and efficient.

3 juni 2025
Logo Stratstone - Porsche Centre Cambridge

Antwoord van Stratstone - Porsche Centre Cambridge

Hi James,

We appreciate you taking the time to leave us this great feedback.

We're happy to hear that you find our staff and new site fantastic and that our communication is prompt and friendly.

Best wishes,
Customer Services

Beoordeeld met 4 van de 5 sterren
Logo Stratstone - Porsche Centre Cambridge

Antwoord van Stratstone - Porsche Centre Cambridge

Hi Roger,

We appreciate your feedback and are so glad to hear that you found our service helpful and positive.

Customer Services

Beoordeeld met 5 van de 5 sterren

Turning poor reliability into excellent service

I have unfortunately had more than my first share of Issues with My cars, But this is where it is important that the brand is not just about the car but about the overall service. My experiences with Cambridge have enabled them to demonstrate what excellent customer services looks like.

1 mei 2025
Logo Stratstone - Porsche Centre Cambridge

Antwoord van Stratstone - Porsche Centre Cambridge

Hi,

We appreciate you taking the time to share your experience.

We are happy to hear that our customer service met your expectations during challenging times with your car.

It's great to know we could demonstrate excellent service.
Customer Services

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