Stratstone - Porsche Centre Wilmslow Reviews 

222
•
TrustScore 4.5 uit 5

4,7

Stratstone House, Deanway Business Park, SK9 3HW Wilmslow, GB

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Alan Dyde was superb from start to finish exceptional service despite the challenges with transferring to his new premises. There was a delay with the parts for my wife's Panamera which would have mea... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very friendly garage. Veejay was amazing very honest and explained everything we needed to know about buying a Porsche. It was a quick turnaround and nothing was too much trouble for him. I would high... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Well what can I say. Haven had a horrific experience with Porsche Chester, my expectations were pretty low from dealerships. Then I contacted Michelle at Wilmslow. With a virtual hug... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I visited the Porsche Centre in Wilmslow this morning and was greeted immediately by young Alfie by my car as I parked. He was smiley and welcoming and determined to help me. Despite those who I nee... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autodealer
  2. ook in
  3. Autokeuringsstation
  4. Autoproducent
  5. Autoreparatie en -onderhoud
  6. Olieverversingsservice
  7. Verkoper van tweedehands auto's

Geschreven door het bedrijf

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Geschreven door het bedrijf

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Contactgegevens

  • Stratstone House, Deanway Business Park, SK9 3HW, Wilmslow, Verenigd Koninkrijk

  • 01625 445545

4,7

Uitstekend

TrustScore 4.5 uit 5

222 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(222)

4.543 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 4 van de 5 sterren

Good service

Good service; but suffering from the re-building of the showroom (why on earth are they doing that?) and the separation of operations between Wilmslow and Stockport.

13 oktober 2025
Logo Stratstone - Porsche Centre Wilmslow

Antwoord van Stratstone - Porsche Centre Wilmslow

Hi Martin,

We appreciate your feedback.

We're sorry for any inconvenience caused by the showroom rebuild and operational changes.

We're working to improve your experience.
Customer Services

Beoordeeld met 5 van de 5 sterren

The two service advisors Lisa and Chloe…

The two service advisors Lisa and Chloe are fantastic. Keeping me updated on everything

14 oktober 2025
Logo Stratstone - Porsche Centre Wilmslow

Antwoord van Stratstone - Porsche Centre Wilmslow

Hi David,

We're happy to hear that you had a fantastic experience!

We appreciate you acknowledging how communicative Lisa and Chloe were.
Customer Services

Beoordeeld met 5 van de 5 sterren

The service team is both experienced…

The service team is both experienced and helpful.

10 augustus 2025
Logo Stratstone - Porsche Centre Wilmslow

Antwoord van Stratstone - Porsche Centre Wilmslow

Hi Matt,

We appreciate you taking the time to share your positive experience with our service team.

Customer Services

Beoordeeld met 3 van de 5 sterren

Please see previous issues and no…

Please see previous issues and no response from Lisa.

22 september 2025
Logo Stratstone - Porsche Centre Wilmslow

Antwoord van Stratstone - Porsche Centre Wilmslow

Hi,

We are sorry to hear you haven't received a response.

Please email us at service.followup@stratstone.com and we will ensure you are contacted back.

Customer Services

Beoordeeld met 2 van de 5 sterren

Communication

1 september 2025
Logo Stratstone - Porsche Centre Wilmslow

Antwoord van Stratstone - Porsche Centre Wilmslow

Hi Daniel,

We're extremely sorry to see that you had a two-star experience with us - this is not the high standard of service that we strive to deliver.

If there is anything we can help with, please email service.followup@stratstone.com

Kind Regards,
Customer Services

Beoordeeld met 5 van de 5 sterren

excellent experience

the experience to me was excellent palnning and communication by Chloe

25 augustus 2025
Logo Stratstone - Porsche Centre Wilmslow

Antwoord van Stratstone - Porsche Centre Wilmslow

Hi William,

We're happy to hear that you found the planning and communication excellent from Chloe.

Customer Services

Beoordeeld met 5 van de 5 sterren

Chloe is a star organised car to be…

Chloe is a star organised car to be collected job done and returned all while I was away great service thank you so much Chloe.

1 september 2025
Logo Stratstone - Porsche Centre Wilmslow

Antwoord van Stratstone - Porsche Centre Wilmslow

Hi John,

We're so happy to hear that the car collection was organised by Chloe and returned while you were away.

We appreciate your feedback regarding the great service.
Customer Services

Beoordeeld met 5 van de 5 sterren

The whole process was dealt with…

The whole process was dealt with efficiently
I was kept updated and the car was ready to be collected at the time that was agreed

14 augustus 2025
Logo Stratstone - Porsche Centre Wilmslow

Antwoord van Stratstone - Porsche Centre Wilmslow

Hi Mark,

We're happy to hear that the process was efficient for you.

It's great to know you were updated and your car was ready on time.

Thank you for your positive feedback.
Customer Services

Beoordeeld met 5 van de 5 sterren

Great people

Great people, great service I can't wait until the destination is finished and visit for a coffee and chat with my Porsche friends

4 augustus 2025
Logo Stratstone - Porsche Centre Wilmslow

Antwoord van Stratstone - Porsche Centre Wilmslow

Hi Chris,

We're happy to hear that you enjoyed our service and team!

We appreciate your excitement for the destination's completion, and we look forward to your visit with your friends.

Customer Services

Beoordeeld met 5 van de 5 sterren

The excellent support from the service…

The excellent support from the service department and my contact their Alan Dyde with regarding to solving the issue with my 992 Targa 4S

1 mei 2025
Logo Stratstone - Porsche Centre Wilmslow

Antwoord van Stratstone - Porsche Centre Wilmslow

Hi Steve,

We're happy to hear that our service department, especially Alan, provided excellent support and resolved the issue with the Targa 4S.

Thank you for your positive feedback!
Customer Services

Beoordeeld met 5 van de 5 sterren

I recently booked my 911 for some work

I recently booked my 911 for some work. Alfie on reception was very personable and helpful. The service department were excellent. Michelle was superb, incredibly helpful and also very personable.

3 juli 2025
Review zonder uitnodiging
Logo Stratstone - Porsche Centre Wilmslow

Antwoord van Stratstone - Porsche Centre Wilmslow

Hello Mark,

We're happy to hear about your positive experience!

We appreciate your highlighting the helpfulness Alfie and Michelle.

Thank you for your feedback.
Customer Services

Beoordeeld met 5 van de 5 sterren

Good service

Good, helpful, and sympathetic service

13 juni 2025
Logo Stratstone - Porsche Centre Wilmslow

Antwoord van Stratstone - Porsche Centre Wilmslow

Hi John,

We appreciate you taking the time to leave your positive feedback.
Customer Services

Beoordeeld met 5 van de 5 sterren

Porsche Wilmslow - A Rising Star - Alfie

I visited the Porsche Centre in Wilmslow this morning and was greeted immediately by young Alfie by my car as I parked. He was smiley and welcoming and determined to help me. Despite those who I needed being off-site, Alfie brain-stormed solutions until he cracked a technical interface issue I was having. He was professional, enthusiastic, efficient and effective. I asked him to follow up on 2 further apts required and within half an hour I've received a call back. If only Alfie could be cloned - every organisation needs an Alfie - great job. Thank you.

24 juni 2025
Review zonder uitnodiging
Logo Stratstone - Porsche Centre Wilmslow

Antwoord van Stratstone - Porsche Centre Wilmslow

Hello Louise,

We're happy to hear that you enjoyed your experience at Porsche Centre Wilmslow.

It's great to know that Alfie was helpful and effective in resolving your technical issue and following up on your requests.

We appreciate you taking the time to share your positive feedback.

Customer Services

Beoordeeld met 1 van de 5 sterren

Rubbish service

Car went in because targa roof didn’t open fully.
Came back with exactly the same problem and had to go back in.

25 april 2025
Logo Stratstone - Porsche Centre Wilmslow

Antwoord van Stratstone - Porsche Centre Wilmslow

Hi Tony,

We're disappointed to see you haven’t had a positive experience.

Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.

Please contact us at service.followup@stratstone.com and we will ensure to put you in contact with the leadership team.

Thank you,
Customer Services

Beoordeeld met 5 van de 5 sterren

Porsche Wilmslow

very easy sales process with Nick always being on hand to help.

11 juni 2025
Logo Stratstone - Porsche Centre Wilmslow

Antwoord van Stratstone - Porsche Centre Wilmslow

Hi Darren,

We appreciate you taking the time to share your feedback about Nick.

We're so glad that our sales process was easy and helpful for you.
Customer Services

Beoordeeld met 5 van de 5 sterren
Logo Stratstone - Porsche Centre Wilmslow

Antwoord van Stratstone - Porsche Centre Wilmslow

Hi Joseph,

We're so happy to hear that you had such a wonderful experience with Chloe and Lisa; thank you for letting us know!

Customer Services

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