Rang several Mercedes dealers and quite honestly Shihad from MB LAKESIDE was the only one keen for my business and his knowledge on product was bang on. My local dealer the opposite so that’s why I s... Toon meer
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Lees wat reviewers zeggen
We test drove and collected my wife’s new, but 2nd hand A-Class on Sunday morning. Unfortunately the boot parcel shelf was broken and did not shut, so after a lengthy discussion with the sales man (Jo... Toon meer
Product knowledge and also tailoring products to meet my needs and budget. No up selling took place which I made clear I was not interested in. Issue resolution was swift on the points I raised at the... Toon meer
Booked in and was reminded of date and time. Greeted with a smile explained how long etc asked if require a coffee , tea or cold drink in fridge. Given a Uber credit to go into town if you wish too... Toon meer
Bedrijfsgegevens
- Autodealer
- Autokeuringsstation
- Autoproducent
- Autoreparatie en -onderhoud
- Olieverversingsservice
- Verkoper van tweedehands auto's
Geschreven door het bedrijf
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Geschreven door het bedrijf
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Contactgegevens
Stratstone, Loxley House, Little Oak Drive, Annesley, NG15 0DR, Nottingham, Verenigd Koninkrijk
- stratstonecustomercare@stratstone.com
- www.stratstone.com
4,2
Goed
30K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Service manager never returned calls
24 april 2026
Terrible customer service and procedures
Sent a request about a car and got the information for that after a bit of effort. However I received a string of unwanted text messages selling stuff I had no interest in. They were sneaky short code texts which are hard to block or spam so effectively no way to stop myself. Stratstone's own procedures for dealing with this either don't work, fake/non existent email addresses online complaints forms that don't work or go no where. Also complained to the dealer in question, no reply but received a string of unwanted emails afterwards, connected or not I will never know but these are easy to add to spam and I have blocked their communications. I have had one other previous dealing with stratstone where they over charged me for work they performed on my mini, took weeks took 5 weeks to get the money back. They want their money before the car leaves the shop but apparently they don't like giving it back. Lessons learned in my opinion stratstone is best avoided.
13 april 2026
Review zonder uitnodiging
Would have given more stars if I could
Would have given more stars if I could! Excellent service from start to finish from Arjuin! Can't thank him enough. Would highly recommend.
24 april 2026
Review zonder uitnodiging
The staff at the Ayr garage were more…
The staff at the Ayr garage were more willing to listen to our issues.
24 april 2026
Not so clean car returned
Car returned to customer with bird guano down driver window and over roof. Highly visible to Mercedes returning to customer particularly the drivers window. The car was handed to Mercedes clean, what came back was disappointing and a lack of customer care.
24 april 2026
Mike was very helpful getting my car in…
Mike was very helpful getting my car in for its MOT, smooth process :)
24 april 2026
Very satisfied
Please see my previous submission
I would like to thank Lucy in the Service department at Colchester for all her help on this and 2 previous occasions.
14 april 2026
Great customer service right from …
Great customer service right from the
entrance by Taz the receptionist and other members of the staff. I have a great day.
24 april 2026
Review zonder uitnodiging
Excellent customer service by Taz
24 april 2026
Review zonder uitnodiging
Amazing service from Nicky
Amazing service from Nicky. Seamless process from start to finish. Highly recommend this garage and their services!
24 april 2026
Review zonder uitnodiging
Communication was first class.It is…
Communication was first class.It is always good to be kept informed
17 april 2026
Product knowledge and support
Product knowledge and also tailoring products to meet my needs and budget. No up selling took place which I made clear I was not interested in. Issue resolution was swift on the points I raised at the time of purchase. Also the added help of installing the A1 mats on site by Gregor which helped me as I have arthritis and cannot easily bend down. A nice touch!
13 april 2026
I was seen by Sam she dealt with…
I was seen by Sam she dealt with everything very professionally
23 april 2026
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