Great material quality but...
Great quality on the material of the shirts but paint cracked after 1 wash. Wont be ordering again.
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Great quality on the material of the shirts but paint cracked after 1 wash. Wont be ordering again.
Good quality t shirt and good designs but customer service is terrible and none existent! I have a t shirt that has a dark mark on the actual print that has been left when being made by the printer. I've tried multiple times to contact them but 2 weeks later still no reply. Obviously doesn't seem bothered about fixing customer issues and building a reputable brand. Sad really as I would of been a returning customer. Quick to take your money and send order but not quick to fix customer issues.
I don’t even know where to start with this one.
I ordered a Voorhees Badge Standard BLACK / 3XL and what shows up? A LARGE. Not even close. That’s not a small mistake—that’s completely missing the mark.
Now here’s where it gets worse. Instead of fixing their mistake like a professional company should, I’m the one stuck jumping through hoops. I’ve got to print labels, package it up, and ship it back before they’ll even send a replacement. And guess what? They don’t even have my size anymore. So now I’m forced to settle for a 2XL because of THEIR screw-up.
Let me make this real clear—this isn’t just an inconvenience. I’m a right above-the-knee amputee and have been in a wheelchair for 16 years. Returning packages isn’t some quick trip to the post office for me. It takes effort, time, and planning. All because they couldn’t send the correct item in the first place.
And the cherry on top? I don’t even get my replacement until they receive the wrong one back. So I’m stuck waiting even longer for something I already paid for.
You messed this up—not me. But somehow I’m the one paying for it in time, effort, and inconvenience.
With over 1.4 million views on my Google reviews, I take customer experience seriously—and this one is a complete fail.
Do better.
The product itself was well made and reasonably priced. Unfortunately, communication was not the greatest and they make you download a separate app just to get your tracking information. NOT cool.
Sullen Clothing offers great quality and standout designs. Pete was incredibly helpful, providing a quick solution with seamless communication throughout. Highly recommend!
Will not take returns if you bought off Amazon. The return label is to the address of the store. The store won’t accept it and they laughed at me for trying this way. Was a forever customer. Never again
Sullen Clothing (UK)
Fast turnaround from ordering to delivery
T fits well and feels of good quality, the print is sublime, clearly defined, large back print smaller logo on chest and tab on sleeve.
What's not to like, something more refined from the usual "tat" attempting to be different, this is.....different and has some history across the pond🇺🇸/🏴
Overall a good experience buying merchandise from this company. The clothing is unique and the quality is good. I look forward to seeing more of their products as they represent up and coming artists in the tattoo industry. The delivery was prompt and they notified me via email when my package was shipped, with tracking number and estimated delivery date. I am very pleased with my shopping experience and I will definitely be purchasing more from them in the future, as well as telling friends about the company.
Customer service with this company is absolutely worthless they only sent part of a six piece order to me. I tried contacting them through the phone number provided but all I get is unavailable at this time. I've numerous emails. All I get in response well review your issues and get back to you in 48 hours.
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