Summit Sports Reviews 3

Just back from my annual month-long stay in Whistler. Like last year, I rented a fully-specced DH bike from Summit Sports and like last year, I could not fault the experience. On the day that I collected the bike, Phil welcomed me with a personal handshake, which was a nice touch. And from there, it got better still. The bike was a Commencal V5, and it was awesome. Every 5 days or so, the shop gave it a maintenance check-up, staff were competent, attentive, and always there for a bit of banter and a chat, time allowing. I received great advice on tweaking the bike and they even fitted wider grips for me (which I purchased in-shop). Full marks. I will rent again from Summit next year on my annual pilgrimage to the bike park.

We ordered skis that shipped immediately. This would have been nice were they both the right size. I called customer service expecting to have to do battle but was pleasantly surprised when Yoshi, (the customer service rep), took care of things in the space of 2 minutes. She was more than pleasant, spoke english fluently, and was completely effective. I would not hesitate to order from SummitOnline again.