My experience with Superdry was surprisingly good, two young staff helped me and nothing was to much trouble a refreshing change . Superdry at Designer Outlet East Midland get 10 out of 10 with me.
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Lees wat reviewers zeggen
Quick delivery to a local Superdry outlet. Really lovely helpful staff in store too. I have used this method three times now and have had the same good experience every time.
Staff were short and completing other tasks stacking shelves although I stood at the counter waiting to be served even though I am on crutches after major surgery. A staff member arrived as I was putt... Toon meer
I like Superdry, and their quality is good, but like all other clothes retailers it seems these days, their prices are ridiculous. Luckily they have an outlet nearby where I can get some more reasonab... Toon meer
Bedrijfsgegevens
Over Superdry - East Midlands Outlet
Geschreven door het bedrijf
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContactgegevens
50 Mansfield Road, DE55 2JW, Alfreton, Verenigd Koninkrijk
- 01773 545260
4,7
Uitstekend
333 reviews
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Good experience
Purchased two t shirts in the offer that was on, they are always good quality keeping their shape when washed.
Staff member was helpful and friendly.
Would certainly go back to East Midlands designer outlet store again.
7 september 2024
Staff greeted at the door and told us…
Staff greeted at the door and told us about offers. Store had loads of choice, staff on changing rooms were helpful. Till was busy but staff responded quickly and opened up another till.
My purchases were really great quality and fit.
31 augustus 2024
The young lady behind counter she was…20s
The young lady behind counter she was amazing very friendly helpful with my purchase she is a credit to the store and super dry as a company
2 september 2024
Only one reason a star is missing
The offers you had were very good. The staff did offer to move things around as I was in a wheelchair, however, it would be nice if wheelchair access around the shop was already considered.
2 september 2024
Staff were helpful at explaining deals…
Staff were helpful at explaining deals and promotions.
29 augustus 2024
The staff at the Eastmidlands outlet…
The staff at the Eastmidlands outlet was really helpful towards finding what I was looking for.
Thank you. Great service
31 augustus 2024
I was approached 4 times by staff…
I was approached 4 times by staff whilst browsing, I think once is sufficient! Although they were pleasant and polite.
11 augustus 2024
Excellent & friendly service
14 augustus 2024
fabulous attentive staff
5 augustus 2024
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Great service, cramped store
good service although the store is a little cramped (as people will know from the way SuperDry stores are set out) Found the shorts I was after but not the jacket unfortunately
7 augustus 2024
Antwoord van Superdry - East Midlands Outlet
Hello,
We appreciate your time to leave a review about your store shopping experience at our East Midlands store.
At Superdry, we want our customers to have a really positive experience, so thank you for your valuable feedback.
We use all feedback to learn and improve.
Thank you for shopping with us, we really appreciate it.
Superdry Team
Staff always welcoming and helpful
Staff always welcoming and helpful. Shop and window displays always well layed out full and attractive. Excellent customer care even though my age makes me outside of your usual catchment.
6 augustus 2024
Antwoord van Superdry - East Midlands Outlet
Thank you for taking the time to give us your feedback. We always aim to offer the best service to our customers every time, so we're really happy to to read your comments. Thanks so much for your review and comments.
Kind regards,
Superdry Customer Care
Fantastic clothes great staff
13 juli 2024
Great products and customer service.
10 juli 2024
Made to feel rubbish about myself
Made to feel rubbish about myself! no items for a XXL man which is very upsetting as its bad enough being over sized but for the staff to just look at you like something is wrong with you for asking really got to me
9 juli 2024
Antwoord van Superdry - East Midlands Outlet
Hello,
We appreciate you sharing your feedback with us.
We always aim to offer the best service to our customers every time, so we're really sorry to read your comment about your store experience.
We use your valuable feedback to learn and improve.
Thank you again for taking the time to leave your review.
Superdry Team
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