Wanted to treat my fiancé to a dress that I saw on your instagram advert as the model that was wearing the dress reminded me of her . And the dress did not disappoint !!!!
Locatie
Wijzig locatieG23/24, Bentalls Shopping Centre, KT1 1TR Kingston upon Thames, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Bought three things this winter, sweat top for my nephew, great quality nice design, fleece top for my brother again looked good nice design, gilet for me very lovely. Much more clothing now for the m... Toon meer
Our Kingston store is the best thanks to the knowledgeable, friendly and helpful staff. Boyfriend was dithering between two jackets and staff member help him decide (the one I liked!) Love the Su... Toon meer
The lady who worked at Kingston Bentall centre branch on the 31st of july 2025 was ultra rude and looked down upon me as a customer. She thought she was clever and smart when infact she was d... Toon meer
Bedrijfsgegevens
Over Superdry - Kingston upon Thames
Geschreven door het bedrijf
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContactgegevens
G23/24, Bentalls Shopping Centre, KT1 1TR, Kingston upon Thames, Verenigd Koninkrijk
- 02085 472817
4,7
Uitstekend
350 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great fit!
Great fit! 100% brilliant price and I just love Superdry!!! No more to say really..
3 november 2024
Antwoord van Superdry - Kingston upon Thames
Hi Maria,
Thank you for your feedback.
At Superdry, we want our customers to have a really positive experience, so we're really pleased that you love your new purchase.
Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
Polite and helpful staff and good…
Polite and helpful staff and good quality clothing.
4 november 2024
Antwoord van Superdry - Kingston upon Thames
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Customer Care
The two members of staff who were…
The two members of staff who were working at the time I bought this garment. They were very helpful.
5 november 2024
Antwoord van Superdry - Kingston upon Thames
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Customer Care
Antwoord van Superdry - Kingston upon Thames
We appreciate you sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really happy to read your comments. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Customer Care
Disorganised and stressed staff
The staff had clothes all over the shop including the pay counter. During payment for my clothes choice my clothes were mixed up with the clothes all over the counters resulting in some of my clothes being removed and other clothes I had not chosen being added to my purchase. A complete disorganised environment. Don’t blame the staff. You (Superdry) are putting to much pressure on them to work in all numbers.
2 november 2024
Antwoord van Superdry - Kingston upon Thames
Hello,
We appreciate you sharing your feedback with us.
We always aim to offer the best service to our customers every time, so we're really sorry to hear this.
We have taken onboard your valuable feedback to learn and improve your store shopping experience.
Thank you for shopping with us. We really appreciate it.
Superdry Team
its disappointing
its disappointing, as Superdry does not supply enough XXXL sizes, when you have supplied this size in the past, I have always purchased, my hands and my wallet are tied.
20 oktober 2024
Antwoord van Superdry - Kingston upon Thames
Hello,
Thank you for reviewing your online shopping experience.
We always do our best to give our customers a positive experience, so thank you for your comments.
We try to offer a wide range of sizes but we will certainly take on board your valuable feedback.
Thanks so much for shopping with us, we really appreciate it.
Superdry Team
Antwoord van Superdry - Kingston upon Thames
Hello,
Thank you for sharing your feedback about your experience at our Kingston upon Thames store.
At Superdry, we want our customers to have a really positive experience, so we're really pleased to read your comments.
Thank you for shopping with us.
Superdry Team
One jumper was too big but I kept it as…
One jumper was too big but I kept it as it was very nice. The two jumpers are a great addition to my wardrobe.
13 oktober 2024
Antwoord van Superdry - Kingston upon Thames
Hello,
We appreciate you taking the time to review your recent experience with us.
At Superdry, we want you to have a great experience, so we love to hear from happy customers.
Thank you for shopping with us!
Superdry Team
Antwoord van Superdry - Kingston upon Thames
Hello,
Thank you for taking the time to leave a great review about your shopping experience at our Kingston Upon Thames store.
At Superdry, we want our customers to have a really positive experience, so we really appreciate your valued feedback.
Thank you for shopping with us, we really appreciate it.
Superdry Team
The best retailer in Jackets
I had an overall great experience purchasing my winter Jacket from Superdry. From an easy and smooth ordering from their website to collecting my Jacket from their store in Kingston. The Lady who served me in the Kingston Store was very Professional, articulate and very knowledgeable. She made me feel very welcome, she checked my ID to ensure I am the right person and checked my email to ensure she was giving me the right Jacket. She put my Jacket in a sizeable bag, thanked me for shopping at Superdry and said goodbye and have a pleasant day. I walked out feeling very satisfied.
27 september 2024
Very quick service and friendly staff…
Very quick service and friendly staff dealt with my collection.
27 september 2024
Good quality for a price.
I love the hoodie I bought, quality is high and the design is fun. It should be all good for £60!!
Service in store was ok and the stock was plentiful which is a change from most brands.
29 september 2024
I visited the Kingston store and the…
I visited the Kingston store and the staff member who served me was very helpful, I showed him a picture of a coat that I wanted to order and he managed the whole process thoroughly.
15 september 2024
Its was really good experience
Its was really good experience. I am writing this because on that day saturday evening store was going to close and five minutes are left. But the staff was really helpful mainly the two men on that day. They helped me to select my stuff within that time. In the end i can say that it was really good experince.
Thankyou
17 september 2024
Saw a jacket I loved in the store but…
Saw a jacket I loved in the store but the didn’t have my size.
The assistant quickly hopped to, ordered it online for me…and it was on my doorstep three days later (he’d told me it would be about 5 days).
26 augustus 2024
Great customer service
Got what I needed immediately and customer service at tills were smooth and efficient!
26 augustus 2024
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.