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Superdry - Leicester Reviews 

183
TrustScore 4.5 uit 5

4,6

LL92 - 93 Highcross Centre, LE1 4FS Leicester, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I got my daughter 2 pairs of shorts which remind my of boxers underwear, She loves them, said they are light to wear and so comfortable especially in very hot temperatures. The colours look good and... Toon meer

Beoordeeld met 5 van de 5 sterren

Very happy with my purchase, the sales assistant in store ordered my item for me which was a coat in the size I wanted. The gentleman who helped me was extremely helpful and gave good advise on coat... Toon meer

Beoordeeld met 5 van de 5 sterren

The lady at the Leicester highcross store superdry She was so patient and helpful Went out of her way to make phone calls to sort my problem out Honestly her personality was fantastic Brilliant... Toon meer

Beoordeeld met 3 van de 5 sterren

Very strange that your store (Leicester) had no sale with reductions only on line. This differed from almost all other stores in the shopping centre. Basically saying don’t buy anything here in the s... Toon meer


Bedrijfsgegevens

  1. Kledingwinkel
  2. Herenmode
  3. Bovenkledingwinkel
  4. Streetwearwinkel
  5. Damesmodewinkel

Over Superdry - Leicester

Geschreven door het bedrijf

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contactgegevens

  • LL92 - 93 Highcross Centre, LE1 4FS, Leicester, Verenigd Koninkrijk

  • 01162 532982

4,6

Uitstekend

TrustScore 4.5 uit 5

183 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(183)

13.741 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

The wrong item entirely came

The wrong item entirely came and I couldn’t find an option to return it for a replacement so instead I’m having to go out if my way to be sent return it by post just for a refund when it was incorrectly sent. I normally rate super dry very highly but I have to say I’m really disappointed, accidents happen but I should have been able to find a way to resolve other than process a refund then rebuy..which sadly I won’t be doing as I’m scared the wrong item will turn you again as it was due to an incorrect barcode on the item

5 juli 2021
Logo Superdry - Leicester

Antwoord van Superdry - Leicester

Hi,

We apologise that you have received an incorrect item in your recent order.

Although the dispatch team at our warehouses handle thousands of orders each day, we do have procedures in place to ensure that the items we ship to our customers are correct and of the quality we expect.

Regrettably, it would appear that human error has resulted in this not being picked up during the picking and packing process, resulting in an incorrect item being sent out.

Please remember that you can return any item purchased from our website in the last 12 months for inspection using our free Collect+ service, if you suspect that it has developed a manufacturing fault.

You can arrange a return through our returns portal – https://superdry.returns.international; however for further assistance please view the information on our help-centre:

https://www.superdry.com/help-centre/articles/401900000002273

We appreciate your feedback and thank you for taking the time to review us.

Kind regards,

Superdry Care

Beoordeeld met 3 van de 5 sterren

Items never arrived just sat in…

Items never arrived just sat in dispatched state. Contacted customer services who advised me to wait 5 days rhwnwas offered refund

20 mei 2021
Logo Superdry - Leicester

Antwoord van Superdry - Leicester

Hi,

We apologise for the issues you have experienced with your recent order.

We strive to offer an outstanding service to all our customers and are disappointed to hear that on the occasion, you feel this was not done.

We appreciate your feedback and would like to thank you for taking the time to review us.

Kind Regards,

Superdry Care.

Beoordeeld met 4 van de 5 sterren

A little small

Ordered two items both came with the right label but probably 1 Size smaller so order a size bigger than you need… other than that good quality kit.

14 mei 2021
Beoordeeld met 5 van de 5 sterren

It was very easy to place an order…

It was very easy to place an order online. I was surprised at how prompt the trainers arrived. One thing I will say is if you are a half size like me, I would go up to the next full size. The footwear can be narrow at times and thus not allowing you to wear the appropriate socks (if you wear them). I'm happy I made the decision to go from 5.5 to 6 which is something I never do as these trainers run small for me. Vegan footwear is very new for me, however, so far, I am impressed with the quality and style of both trainers.

3 mei 2021
Beoordeeld met 1 van de 5 sterren

Never received order

Never received order, then got email about returning it and refund put back on card...!
Total nonsense, during such times when online orders are going through the roof?
Never ordering again

15 maart 2021
Logo Superdry - Leicester

Antwoord van Superdry - Leicester

Hello Ronald,

I am sorry for the issues with your order.

It was refunded by our warehouse, but the courier Royal Mail also marked both parcels as delivered, so from there the tracking stops, so we are unable to see the reason they would have returned this to us.

We do thank you for your feedback, and we will continue to monitor the situation.

Thank you,

Superdry Care

Beoordeeld met 5 van de 5 sterren

Cargo Trousers

The cargo trousers I ordered came in good time, are a good fit, good colour, and good quality.
Thanks

17 februari 2021
Beoordeeld met 5 van de 5 sterren

One of the best materials Parka

One of the best materials of this Parka. Color, softness, steaches, feel is great. Will buy again in different color. I have to take XL instead of X as the make for Superdry size is always a size small. Highly recommended.

16 februari 2021
Beoordeeld met 5 van de 5 sterren

High quality clothing brand

High quality clothing brand! I recieved the items very quickly even though we are living in hard time due to Covid19. They are offering a 10% discount and they give free delivery and return.
They sell lovely vintage style jumper. I bought a Super Lux Diamond Rib Crew Jumper, it has an amazing fit and colours but unfortunately I returned it because the wool caused me a itchy feeling to my skin. I kept the other jumper it was simply perfect😉

16 januari 2021

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