Anita did my threading today. She was very friendly and took her time to do a lovely job. She was very professional and took care, I would definitely return for the threading service
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I ordered a hoodie on line to pick up at the Romford branch. I must have been a bit dopey when placed the order as it was completely the wrong colour. The staff were super. Took it back for refund and... Toon meer
Had to return an item. Staff were very slow and refund was not processed correctly at Romford storr. Had to call customer support the next day and the AI managed to process it super efficiently, af... Toon meer
Great service, friendly staff, but now happy that some bigger sizes are being stocked (2XL that fits). I have always like Superdry, but as a muscular middle aged man with an 18" collar and braod shoul... Toon meer
Bedrijfsgegevens
Over Superdry - Romford
Geschreven door het bedrijf
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContactgegevens
N20/N21 The Liberty Centre, RM1 3RL, Romford, Verenigd Koninkrijk
- 01708 760588
4,7
Uitstekend
144 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The 3 DAN'S!
The 3 DAN'S!
They all deserve a raise no matter how much they are on because if it wasn't for their excellent customer service, we would not have made the purchases we did.
We even went back the following day and spent more.
Much thanks to you all, especially the Dan the Manager
Highly recommended!
9 december 2024
Review zonder uitnodiging
Antwoord van Superdry - Romford
Hello,
We are so happy to hear about your positive experience!
It's wonderful to know that our team members went above and beyond to provide excellent customer service. We strive to create a welcoming and enjoyable shopping experience for all our customers, and it's rewarding to hear that we achieved that for you. We will be sure to pass along your kind words to the team.
We hope you have a lovely Christmas,
Superdry
Very helpful staff
Very helpful staff, genuinely caring. Loved the products and received the best service. They took time to search for my item online, different stores, more than one member of staff tried to help. Although I didn’t get my choice in stock, but can’t complain. I will definitely recommend anyone to visit Romford branch. Well done, Team!
18 november 2024
Happy customer
Great selection of winter coats (that is what I was looking for).
Really helpful member of staff in the Romford branch - very attentive didn't rush me (even though I came in 15 minutes before closing time!). I was able to find an excellent, warm and good quality coat just in time for the cold snap we're about to have.
Only thing is I found the store quite dark in places and the sizing comes up small in some of their products. Would recommend
15 november 2024
Antwoord van Superdry - Romford
Hi Dianne,
Thank you for taking the time to give us your feedback.
At Superdry, we want you to have a great experience, so we love to hear from happy customers.
Thanks so much for your review and comments.
Kind regards,
Superdry Care
Bought a nice jacket from super dry…
Bought a nice jacket from super dry last week at Romford Superdry store
Excellent customer service from there
5 november 2024
Excellent customer service
I received excellent customer service, the staff was very friendly and professional. I went in to exchange the size of a jacket I bought online and that was done very quickly and efficiently. Thanks Superdry Romford!
2 november 2024
Friendly and helpful staff
Came here the other day. Found a nice jacket. The guy on the till was very friendly and explained their opening times as it was a Sunday, it was open earlier but could not trade till 11. He kept the jacket for me to save holding it, so I could continue looking around. Staff as said friendly and willing to help.
27 oktober 2024
Antwoord van Superdry - Romford
Hello,
Thank you for taking the time to give us your Romford store shopping experience feedback.
We always do our best to give our customers a positive experience, so we're really happy to read your comments
Thanks so much for shopping with us, we really appreciate it.
Superdry Team
They looked after my purchase while I…
They looked after my purchase while I was in hospital.
4 februari 2024
Bigger sizes
Great service, friendly staff, but now happy that some bigger sizes are being stocked (2XL that fits). I have always like Superdry, but as a muscular middle aged man with an 18" collar and braod shoulders a lot of your wonderful items didn't fit me.
5 oktober 2024
The quality and ddsign of your products…
The quality and ddsign of your products are excellent. The value is also fair but the most is the people behind every shop that i went to, they’re friendly and professional to their job. If I’m the CEO of Superdry, I will raise the morale of these employees and give them reward and raise thier wages. More power to your dynamic business.
26 september 2024
Amy was so helpful …
Amy the Shop assistant was extremely helpful with my enquiry and purchase
21 september 2024
Fantastic experience Customer service…
Fantastic experience Customer service by one young lady with glasses was amazing.A credit to your company.
15 september 2024
Not your typical shopping experience.
Really fantastic and helpful staff who actually engage with you rather than the typical sales pitch you would encounter in any store.
They're willing to go the extra step to ensure your visit is satisfactory.
14 september 2024
Professional friendly staff
Went to collect my trousers from the Romford store, The staff were really friendly and helpful. they went to get my package whilst I browsed in the store. The were quick to return with my order. Great store and nice staff.
21 augustus 2024
Members of your team were very helpful…
Members of your team were very helpful and very polite. Items are great quality.
5 augustus 2024
Very easy to order
Very easy to order. I was kept updated about the delivery and delivery arrived in time.
Was very pleased with my order.
30 juni 2024
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.