We visited the Rushden Lakes store and my daughter found a top she liked on one of the models in the window but couldnt find it . I asked for some help from a lady called Petrina who is the A.... Toon meer
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Lees wat reviewers zeggen
We visited only to browse. I needed an assistant for advice only Well an employee PATRINA . Not only advice she provided her view on matching outfits . She has my personal gratitude we left with maj... Toon meer
Both young ladies on duty were very helpful, one dealing with my return.. ( wrong size) and clearly explained our options..and while my wife sought a new item. I noticed a sale item ideal for my job.... Toon meer
Christmas gift card was refused because it wasn’t credited in store . Admitted a member of staff over Christmas had done this multiple times and it had caused issues . Still didn’t resolve my issue .... Toon meer
Bedrijfsgegevens
Over Superdry - Rushden Lakes
Geschreven door het bedrijf
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContactgegevens
A8a-8b Rushden Lakes Shopping Park, NN10 6FH, Rushden, Verenigd Koninkrijk
- 01933 357620
4,9
Uitstekend
188 reviews
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Easy to negotiate the website
Easy to negotiate the website, order and pay and then collect from store a couple of days later. I received emails updating me on progress and when it was ready to collect.
13 december 2022
Delivered promptly
Delivered promptly, well packed.
A good quality product. Very happy. I went to buy another but was disappointed they had run out of my size.
19 december 2022
Purchased two t shirts recently and got…
Purchased two t shirts recently and got them on a Black Friday deal
On getting home my wife suggested looking online to get some more
I ordered again the same size and paid for delivery
On receiving this order it was too small?
26 november 2022
We have purchased the hoody for a gift
We have purchased the hoody for a gift. It was packed poorly and because was left by deliverer behind a bin in a big rain (not even left the notice) it was totally wet before we have found it. We had to wash and dry it before was given to the birthday. If we could have time we would send it back. Btw option: collection in store didn’t work on the website correctly and we had to pay extra for home delivery. Online sale need some improvements
2 december 2022
Easy to pick and pay and delivered to a…
Easy to pick and pay and delivered to a store, pick up easy too
1 december 2022
My order came within 2 days of…
My order came within 2 days of ordering. Unfortunately I had to return it. I took it in to my local store. The young person there was so friendly and helpful. Offered to order another size. Very good customer service. Will definitely order from here again.xx
2 december 2022
Efficient website and welcoming staff…
Efficient website and welcoming staff at Superdry Rushden Lakes
28 november 2022
Amazing jacket but….
Amazing jacket, amazing colour and made with details, BUT how to made amazing jacket without pockets ??
Jacket doesn’t have pockets inside or wind stopper at the bottom of the jacket plus this two details and This jacket will be amazing,
21 november 2022
Changing the item I ordered to the…
Changing the item I ordered to the right size as it is a Christmas present for someone,the staff was very helpful and had no issues with changing the sizes
10 november 2022
Nice and smooth transaction
18 oktober 2022
I was helped to order a coat in a…
I was helped to order a coat in a colour that was not available in the shop through their online system. The whole process was super easy, staff very friendly and helpful
And my coat was ready for collection the following day. So very pleased, thank you.
16 september 2022
I ordered a bum bag
I ordered a bum bag, arrived quite soon and very good in quality.
31 augustus 2022
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Great service
Ordered a dress online and needed a smaller size.......well done Rushden store for sorting it out quickly for me. 5*
30 juli 2022
Antwoord van Superdry - Rushden Lakes
Hello,
We appreciate you sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really happy to to read your comments. Thanks so much for your review and comments.
Superdry Care
Good fit and very nice
16 juli 2022
Antwoord van Superdry - Rushden Lakes
Hi Dinesh,
Thank you for sharing your feedback with us. We endeavour to give our customers a really positive experience, so we love to hear from happy customers. Thanks so much for your review and comments.
Superdry Care
I popped in to exchange a top that I’ve…
I popped in to exchange a top that I’ve purchased in London, Oxford Street Store.
Unfortunately, Rushden Store didn’t have any stock so the lovely assistant offered to place an online order for me.
The assistant was incredibly polite and knowledgeable and placed an order for me. Whilst placing the order, computer was very slow and the assistant has kept me and my daughter engaged at all times.
I wish every store has such an amazing customer service
17 juni 2022
Antwoord van Superdry - Rushden Lakes
Hi Sandra,
Thank you for sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really pleased that you love your new purchase. Thanks for taking the time to leave a review. We really appreciate it.
Superdry Care
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