great products, easy site, delivered by Evri so that holds things up a bit, not the best way to get your product to the customer.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Bought a pair of Vans I'd been wanting for a while, worked out cheaper than buying direct. Shoes came in perfect timing and the extra laces came packaged in the box with the shoes to make sure they di... Toon meer
Bedrijf heeft geantwoord
I've been buying trainers from Supereight for a while now and haven't had anything but perfect service. The orders are despatched fast and arrive fast.
Bedrijf heeft geantwoord
My first purchase from Super eight, but won't be my last. Great pair of trainers, very comfy, very stylish and reasonably priced. Delivery was quick and easy using the tracking number, so 5* from me.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are a UK based retailer of skate footwear, clothing and skateboards started by two friends in 2015 and is still independently owned and run. We sell only the finest brands and value our fast and honest approach to customer service. Please get in touch we'd love to hear from you.
Contactgegevens
Unit 3 St James Business Park, Grantham Road, NG12 2JP, Nottingham, Verenigd Koninkrijk
- 0333 0119621
- help@supereight.net
- www.supereight.net
4,9
Uitstekend
3K reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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skate shoes
Easy peasy quick delivery well packaged great shoes many thanks 🤩
18 mei 2026
Review zonder uitnodiging
Antwoord van Supereight
Thanks for taking the time to leave us such a nice review!
Great trainers delivered very quickly! :)
Great trainers delivered very quickly! :)
I'd definitely use them again.
9 mei 2026
Review zonder uitnodiging
Antwoord van Supereight
Thanks for the review, glad you love the shoes : )
Love Supereight
Love Supereight! Fabulous range of shoes especially and reasonable prices. I've made several purchases now and each time my order has arrived speedily. Couldn't ask for better.
17 april 2026
Review zonder uitnodiging
Antwoord van Supereight
Thanks so much for taking the time to leave a review! Looking forward to seeing you again soon, and thanks for trusting us with your business!
Found the right shoe at the best price
Found the right shoe at the best price. Quick delivery, very happy, thank you.
20 mei 2026
Review zonder uitnodiging
Antwoord van Supereight
Thanks for taking the time to review us. Look forward to seeing you again soon!
Gutted
Gutted! I thought I would give this company a go as they had some really good deals on. I wish I had read the reviews first though, I just had a feeling something was going to go wrong and it has.”stick with what you know people” why I didn’t stick with flat spot, rollersnakes or route one I don’t know? I have never had an issue with them and they use exactly the same courier DPD. I paid for next day delivery which I didn’t receive so contacted them and they did answer me and refund my delivery which I appreciate but, I still haven’t received my order which I needed as I am going away on holiday and DPD are still saying they haven’t received my parcel. Why out of all the retailers have you been the only ones to have an issue with DPD? I highly suspect that you haven’t handed the order over to DPD as of today it’s still saying they’re yet to receive it. I have now paid for something that I am not going to get in time for holiday. I am gutted and I won’t be using you guys again. I just had a real gut feeling you wouldn’t come through and you haven’t. I also don’t appreciate being lied to and being told that the parcel had definitely been sent but when I contacted DPD they absolutely insisted they had still not received the parcel and as I have explained before you’re the only company this has happened with. I have read other reviews and it seems to be a common theme with supereight. Lesson learnt and I will stick with skate stores that can get the job done ☑️
Order #803375 (17th May 2026)
18 mei 2026
Review zonder uitnodiging
Antwoord van Supereight
I have to say, we were super disappointed when we saw this review. We work so hard to make sure all orders are dispatched on time and that our customer service is better than our competitors. We believe that is more than reflected in our reviews, so when we get a bad one, we genuinely care.
I looked into your issue further and wanted to add some detail, as the claims made in this review are not entirely accurate.
While there was definitely an issue with this shipment, this was entirely a DPD issue, and so I wanted to clarify that, as this review suggests the issue was with us, not shipping the order.
The order processing timeline was as follows:
- Order placed Sunday, May 17th @ 9:42 am with DPD next-day shipping.
- Order picked and packed Monday 18th May @ 9:45 am
- Order collected from us on Monday, 18th May @ 4 pm
- Order scanned into local sorting hub Monday 18th @ 5:52 pm
- Order has received no scans since. Usually, customer-side tracking picks up at that next step, which is when it is scanned to a regional hub. This should have happened around 9 pm on the 18th.
- 19th May, we refunded the amount paid for next-day shipping and opened an investigation with the courier.
- 21st May, the courier (DPD) advised they lost the parcel and a full refund was issued to the customer.
I would like to also point out here that no courier is perfect. There is a perception that some are terrible (eg, Evri) and some are perfect (eg, DPD). However, in the last 11 years serving our customers, we have used Royal Mail, Evri, Yodel, DHL, DPD, UPS, Fedex, Whistl, and I can honestly say that after shipping hundreds of thousands of parcels to the UK and the rest of the world, no courier is perfect and that they all experience issues at some point.
While we cannot control what people write about us on the internet, I hope this reply helps illustrate that we take customer satisfaction really seriously. As a small skater-owned company, our reputation is make or break for us.
Best regards
Supereight
Absolutely wonderfully attentive…
Absolutely wonderfully attentive customer service and a fabulous purchase. My new go-to... what's not to love 😉😉😉
13 mei 2026
Review zonder uitnodiging
Antwoord van Supereight
Thanks for leaving such a nice review 😀
Fantastic Products and Service
Fantastic prompt order processing, shipping and delivery ahead of expected arrival, great product range too.
7 mei 2026
Review zonder uitnodiging
Antwoord van Supereight
Thanks for the review! We endeavour to dispatch all orders as quickly as humanly possible 💪
Excellent service and price once again…
Excellent service and price once again from Supereight. Was a slight hiccup with the order, but Dave from customer support let me know straight way and we got the order sorted.
12 mei 2026
Review zonder uitnodiging
Antwoord van Supereight
Thanks for choosing us, and glad we could help make buying from us a smooth experience : )
Ordered a complete skateboard
Ordered a complete skateboard. Arrived pretty quick, well packaged and at a great price. Good comms re dispatch & delivery. Happy all round.
16 mei 2026
Review zonder uitnodiging
Antwoord van Supereight
Thanks for taking the time to leave a review. Enjoy your new board!!
Would use again - good experience
Good price. Arrived on time and despatched very quickly. Would use again.
6 mei 2026
Review zonder uitnodiging
Antwoord van Supereight
Thanks for the review 😀
great price and value of vans slip ons…
great price and value of vans slip ons , quick delivery , seamless . just ordered my 2nd pair
12 mei 2026
Review zonder uitnodiging
Antwoord van Supereight
Wonderful! Glad you are enjoying our service. Hope to see you again soon : )
Antwoord van Supereight
Thanks for the review! 👍
Can’t go wrong with Supereight
From start to finish, my first time ordering from Supereight was a great experience. I required some help prior to purchasing, so I reached out via their website’s contact form and received a swift and helpful response (shoutout to Dave, thank you! 🌟). I was then able to place my order, which was dispatched and delivered quicker than expected.
Their range of skate shoes is what led me to order with them instead of their competitors, but I was also impressed with their clothing too. There is a good range of apparel that doesn’t feel oversaturated in choice.
Supereight is very competitively priced and, being a small independent UK business, it’s a no-brainer really!
Stay super, Supereight ✌️
11 mei 2026
Review zonder uitnodiging
Antwoord van Supereight
Thanks so much for writing such a nice review! Glad we could help. Looking forward to seeing you again soon : )
Never shopped with Supereight before…
Never shopped with Supereight before but given my recent experience i would a 100% use them again.
5 mei 2026
Review zonder uitnodiging
Antwoord van Supereight
: )
Thanks for the review!
Great prices for great products
Great prices for great products, with next day delivery. Would definitely recommend this company! Thank you again.
11 mei 2026
Review zonder uitnodiging
Antwoord van Supereight
Thanks for the Awesome review : )
Excellent company to buy from
Excellent company to buy from, I pretty much buy most of my clothes and shoes from Supereight as they have brilliant sales and are cheaper than other sites for products I have bought in the past.
28 april 2026
Review zonder uitnodiging
Antwoord van Supereight
Thank you for leaving such a nice review 😀
Ordered 2 pairs on sales
Ordered 2 pairs on sales .
Great comms
Quick delivery
Couldn’t be happier
1 mei 2026
Review zonder uitnodiging
Antwoord van Supereight
: ) thanks for the review!
I was a little worried before ordering…
I was a little worried before ordering as I hadnt heard of the company before. But im so glad I did, the shoes are beautiful they are super comfortable, look amazing!. I will be back to order more.
16 april 2026
Review zonder uitnodiging
Antwoord van Supereight
Thanks for trusting us with your order! Hopefully see you again soon : )
Great customer service and I'm always…
Great customer service and I'm always pleased with the products. Thank you Supereight 👍
1 mei 2026
Review zonder uitnodiging
Antwoord van Supereight
Awesome, glad you like shopping with us. It means a lot as a small business. See you again soon.
Antwoord van Supereight
Thanks for the review : )
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