From start to finish the company has been fantastic. So helpful. The installers where very punctual and polite. Made sure everything was perfect before finishing and cleaned up after themselves. Would... Toon meer
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From the first visit to look at our requirements and measure up. Then the follow up visit by the surveyor and the final visit by the installer, all went like clockwork. The options were given of payme... Toon meer
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Very impressed and happy with everything from start to finish. Honest and informative initial consultation, no pressure, helpful advice. The time from ordering to installation was spot on. The fitter,... Toon meer
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Sorry to be late with our review. We chose Sureseal after checking the reviews & knew we could go ahead with confidence. Our windows & door were fitted in May 25 to a very high standard. Yesterday I... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Sureseal Windows Limited delivers class-leading home improvements with a focus on quality, clarity and care. We design, supply and install premium windows, bi-folding doors, sliding doors and entrance doors, completed by robust rainwater protection systems (roofline) to keep your home looking sharp and performing at its best. Every product is specified for lasting performance—smooth operation, secure hardware and excellent thermal efficiency—so you feel the difference from day one. Your home is unique, so our approach is personal. We’ll help you choose the right styles, colours and finishes, from slim-sightline contemporary looks to timeless classics. Our designers listen first, offer practical guidance, and provide clear, transparent pricing. No pushy tactics—just expert advice and options that fit your home and budget. Installation matters as much as the product. Our teams work cleanly and respectfully, protect your space, and aim to leave everything neat and tidy. We coordinate fitting to minimise disruption and keep you updated throughout. Because the details count, we also offer matching roofline upgrades—fascias, soffits and guttering—so the whole exterior feels cohesive and protected against the weather. Aftercare is straightforward, too. You’ll have honest communication, dependable warranties, and a friendly team on hand if you ever need support. Whether you’re replacing a single door, opening up a view with bi-folds, upgrading to energy-efficient windows, or completing the look with roofline products, we’re here to make it easy—and to do it properly. If you’re considering improvements, we’d love to help. Book a free, no-obligation design visit and see what’s possible.
Contactgegevens
Unit 1 Pontarddulais Workshops, SA4 8SG, Pontarddulais, Verenigd Koninkrijk
- 0800 233 5576
- info@suresealwindows.org
- www.suresealwindows.org
4,9
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493 reviews
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Very pleasant staff
Very pleasant staff, fitters were very considerate in the house by laying rugs down everywhere they were working, no mess left behind, easy payment options
9 januari 2025
Review zonder uitnodiging
Antwoord van Sureseal Windows Limited
Thanks so much for your kind words. We're really pleased to hear our team made things easy and kept everything tidy during the installation — we’ll be sure to pass that on to the fitters. Enjoy your new windows!
Excellent quality of work
Excellent quality of work. Care taken with work. Very pleasant workers. Busy all the time. Very pleased with the work, can’t recommend the company too highly.
18 augustus 2025
Review zonder uitnodiging
Antwoord van Sureseal Windows Limited
That’s wonderful to hear — thank you for such generous feedback. We’re glad you’re so pleased with the quality and care from the team. Your recommendation really means a lot to everyone at Sureseal.
Very very please with the work carried…
Very very please with the work carried out from start to finish. Very professional service. Jordan was great with the initial quoting and showing me the options, and he was always on the end of the phone if I wanted extra info. When it came round to the fitting I was contacted way ahead of installation to find a date that worked. I cant remember the names of the lads that came to fit the windows, but they did an excellent job and left the work site clean at the end of the day.
10 augustus 2025
Review zonder uitnodiging
Antwoord van Sureseal Windows Limited
Thanks so much for taking the time to share that. It’s great to hear Jordan looked after you so well and that the fitters kept things running smoothly and tidy throughout. We’ll make sure your kind words are passed on to the whole team — they’ll really appreciate it.
Great company
From start to finish, very friendly, professional, all the team were tidy and respectful. Extremely helpful. I will highly recommend this company
11 augustus 2025
Review zonder uitnodiging
Antwoord van Sureseal Windows Limited
Thanks for your lovely feedback. We’re really pleased to hear the team made such a good impression and kept everything professional and tidy. Your recommendation means a lot — we truly appreciate it.
Excellent product and excellent…
Excellent product and excellent service. This is the second time we have used Sureseal and I would definitely use them again in future if needs be.
Gwasanaeth arbennig. Diolch!
3 oktober 2025
Review zonder uitnodiging
Antwoord van Sureseal Windows Limited
Diolch yn fawr! We’re so pleased you came back to us again — that kind of trust means a lot. Great to hear you’re happy with both the product and service. Enjoy your new installation!
Excelent Service and Product
15 augustus 2025
Review zonder uitnodiging
Antwoord van Sureseal Windows Limited
Thanks for the great feedback — we’re really glad you’re happy with both the service and the product. Appreciate you choosing Sureseal!
We had replacement windows fitted in…our experience
We had replacement windows fitted in May of this year. We had not previously dealt with this firm before because they were not local to us. We found them helpful and informative from the start. Their fitter was outstandingly good. There was one minor issue in that they overlooked one part, a windowsill. Which although not urgent was fitted within two days. We were delighted with the result.
14 mei 2025
Review zonder uitnodiging
Antwoord van Sureseal Windows Limited
Thank you for sharing such thoughtful feedback. We’re really pleased you gave us a try and that everything was handled smoothly — even the small snag. Great to hear you’re delighted with the end result.
From quote to completion the company…
From quote to completion the company we're excellent
1 september 2025
Review zonder uitnodiging
Antwoord van Sureseal Windows Limited
Thanks so much for your review. We’re really glad everything went smoothly from start to finish — the team will be pleased to know their efforts made a difference.
I would just like to say a great big…
I would just like to say a great big thank you to Sean who came unexpectedly to fit my new windows and front door. He worked like a trouper for two days and even worked late to get the job finished. The windows and door are of great quality and I am very pleased with the new look to the front of my house. Thanks Sureseal Windows and thanks for sending Sean our way who has done the best job ever The Coles family are very happy indeed.
30 september 2025
Review zonder uitnodiging
Antwoord van Sureseal Windows Limited
That’s such a lovely message — thank you. We’ll make sure Sean hears your kind words; he’ll be chuffed to know his hard work made such a difference. Really glad you’re happy with the new look — it sounds like the perfect finish.
Absolutely amazing company went above…
Absolutely amazing company went above and beyond in every way possible, from the first appointment to help with what we wanted and what was best but also in our price range to fitting in an efficient manner and the after care of checking up on how the client is getting on with the windows and doors installed is fantastic, over a year on and the product is impeccable with no problems whatsoever.
Definitely recommend.
15 oktober 2024
Review zonder uitnodiging
Antwoord van Sureseal Windows Limited
Thank you so much for your wonderful feedback. We’re delighted to hear that everything from the first appointment through to the installation and aftercare has been such a positive experience for you. It’s great to know that, even over a year on, your windows and doors are still performing impeccably. We really appreciate your recommendation and are always here if you need us in the future.
Overall the installation was good and…
Overall the installation was good and the installers very professional, polite and tidy.
I did have an issue with the condition/state of the wall around the front door fan light, after installation was completed. However, Sureseal came to inspect and did a sterling job to rectify this.
3 januari 2025
Review zonder uitnodiging
Antwoord van Sureseal Windows Limited
Thank you for your feedback. We’re delighted you found our installation team to be professional, polite and tidy. We also appreciate you highlighting the matter around your front door. At Sureseal, ensuring every detail is completed to the highest standard is a priority, so we’re very pleased we could resolve this for you and leave you fully satisfied with the finish.
Sureseal were very friendly
Sureseal were very friendly, the guy who came to fit the windows was very professional and even stayed late to get the job finished would highly recommend
30 maart 2025
Review zonder uitnodiging
Antwoord van Sureseal Windows Limited
Thank you for your kind words. We’re so pleased to hear that you found our team friendly and professional, and that your installer went the extra mile to get everything finished for you. Your recommendation means a lot to us.
I would 100% recommend Sureseal…
I would 100% recommend Sureseal windows. Right from first contact they were exceptional everyone I spoke to were so helpful. I'm delighted with my windows and porch.
5 september 2025
Review zonder uitnodiging
Antwoord van Sureseal Windows Limited
Thank you so much for your wonderful feedback and recommendation! We’re thrilled to hear you’re delighted with your new windows and porch, and that you found every step of the process so helpful and straightforward.
Your kind words mean a lot to the whole team—we’re so pleased we could deliver an experience worthy of a 100% recommendation.
— The Sureseal Windows Team
Very happy
The company was very friendly.The guy who put the windows in they were very tidy and very clean I didn’t know they been here.They were very polite.i was very happy with the service I would recommended them
17 oktober 2024
Review zonder uitnodiging
Antwoord van Sureseal Windows Limited
Thank you for your kind words! We’re so pleased to hear how happy you are with your new windows and the service you received.
It’s great to know our fitter was polite, tidy, and left everything so clean you hardly knew the work had been done—that’s exactly the experience we want for our customers.
We truly appreciate your recommendation and are delighted we could make the process so smooth for you.
— The Sureseal Windows Team
Outstanding
We needed to replace all our windows, doors and fron and back porches in December 2024 so contacted Sureseal.
From the first appointment where everything was assessed and qoute worked out, through to communication with the office teams and the installation was so easy.
The fitters were outstanding and certainly knew theyre craft.
We are very please with everything and highly recommend Sureseal.
12 december 2024
Review zonder uitnodiging
Antwoord van Sureseal Windows Limited
Thank you so much for your outstanding feedback! We’re delighted to hear how smoothly the whole process went—from the initial appointment and communication with our office team through to the installation itself.
It’s fantastic to know our fitters impressed you with their craftsmanship and that you’re so pleased with the results. Your high recommendation means a lot to the entire Sureseal team.
We hope you enjoy your new windows, doors, and porches for many years to come!
— The Sureseal Windows Team
Great Experience with Sureseal Windows Ltd
I’m very happy with the service from Sureseal Windows Ltd. They did an excellent job installing my windows and French door. There was a minor adjustment needed on the French door, but they quickly sent an engineer to fix the issue, which I really appreciated. The workers were friendly, professional, and respectful throughout the process. I would definitely recommend Sureseal Windows Ltd to anyone looking for quality work and great customer service.
15 oktober 2024
Review zonder uitnodiging
Antwoord van Sureseal Windows Limited
Thanks so much for sharing your experience. We’re really pleased you’re happy with your new windows and French doors, and that our team got the small adjustment sorted quickly. Great to hear you found everyone friendly and professional — your recommendation means a lot to us.
Antwoord van Sureseal Windows Limited
Thank you for the kind words! We’re so pleased you found our service fast, helpful, and up to standard. Your feedback means a lot to the Sureseal Windows team, and we’re glad we could deliver a smooth experience.
If you ever need anything in the future—whether it’s advice, aftercare, or another project—we’ll be happy to help.
— The Sureseal Windows Team
The windows and door are excellent both…
The windows and door are excellent both in quality and design. Exceeded my expectations. The sales staff and designers were really helpful and gave attention to every detail. The fitting was carried out to the highest standard and I cannot praise the fitters enough. They were respectful and careful and left everything spotless. I will definitely use Sureseal again and recommend the company without reservation.
18 augustus 2025
Review zonder uitnodiging
Antwoord van Sureseal Windows Limited
Thank you so much for your wonderful feedback! We’re delighted to hear that your new windows and door have exceeded your expectations, both in quality and design. It’s great to know our sales staff and designers made the process smooth and attentive, and that our fitting team left such a positive impression with their care and workmanship.
We’ll be sure to share your kind words with the whole team—they’ll really appreciate it. We look forward to working with you again in the future, and thank you for recommending Sureseal so highly.
— The Sureseal Windows Team
Excellent service and great experience
We found Sureseal through an instagram ad for grants for old windows as our 1900s house still had the original single pane windows. One of their sales team came out to chat through our options, and one of the experts came to measure up. It took us a year before we decided to progress, but the quote had only increased minimally which was great.
The team started work on the Monday - two bay windows, a back door with windows and two other windows upstairs. It was a huge job as they had to remove the single pane wooden windows, and also not damage the original coving on the ceilings etc. they really did an excellent job of ensuring the finish was a decent quality, as well as installing really lovely looking (double glazed!) windows. Took them 3 days in total, so also a super quick job. They kept the house as clean as possible throughout too, so we didn’t have loads of cleaning to do after the fact.
Their service and aftercare in particular has been excellent. There were couple of minor things that needed to be finished off after they left, and the team were excellent at keeping in touch and finalising these things.
We were really keen to use a local Welsh company over the huge national companies, and I think because of that we got excellent service, really good quality and a good price.
1 september 2025
Review zonder uitnodiging
Antwoord van Sureseal Windows Limited
Thank you so much for sharing such a detailed review of your experience with Sureseal. We’re delighted that the whole process—from your first enquiry to the final touches—has left you so pleased.
Working on a character property like yours with original single pane windows and delicate coving takes real care, so it’s wonderful to hear our team delivered the quality and finish you hoped for while keeping everything tidy throughout. We’re also glad the aftercare met your expectations—making sure every detail is right is something we take great pride in.
It means a lot that you chose to support a local Welsh company over the bigger nationals, and we’re proud to have delivered excellent service, high-quality products, and a fair price. Thank you again for trusting Sureseal—we look forward to helping you in the future if ever needed.
— The Sureseal Windows Team
Lack of Communication & customer care but Great Installer
Ordered windows end of Feb, they have only just been installed (September). No updates throughout about the delays, I had to chase them to know they had an issue with one of the windows. Was supposed to be two person job for two days of work they said. The Friday before the start date on the Monday, told now a one man and four day job.
That guy, Alan, is the one saving grace for this company. Proper grafter, polite and friendly, also patient with little people asking questions. Done a great finish on all the windows and worked around our family life without issue.
Was binned us off after a further quote for more windows (as wanted to keep the style uniformed), going to look elsewhere.
*EDIT*- Since this post Sureseal have done the upmost to apologise and get to the root of the issues I experienced and been incredibly reactive to provide an affordable solution to a future window install quote. Even offering to co-ordinate with our builder (garage conversion on the cards).
8 september 2025
Review zonder uitnodiging
Antwoord van Sureseal Windows Limited
Thank you for taking the time to share such a balanced and detailed review. We’re genuinely sorry for the delays and lack of communication you experienced earlier in the process—that isn’t the standard of service we aim to deliver, and we fully understand your frustration.
We’re really pleased to hear that Alan made such a positive impression with his workmanship, professionalism, and the way he worked around your family. He’ll be delighted to know his efforts were appreciated.
We’re also grateful for the chance to put things right following your feedback. Our team is committed to learning from this and ensuring communication is stronger moving forward. We’re glad we could revisit your project, provide an affordable solution, and even coordinate with your builder for your future plans.
Thank you again for your patience and for allowing us the opportunity to restore your confidence in Sureseal.
— The Sureseal Windows Team
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