From start to finish the company has been fantastic. So helpful. The installers where very punctual and polite. Made sure everything was perfect before finishing and cleaned up after themselves. Would... Toon meer
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From the first visit to look at our requirements and measure up. Then the follow up visit by the surveyor and the final visit by the installer, all went like clockwork. The options were given of payme... Toon meer
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Very impressed and happy with everything from start to finish. Honest and informative initial consultation, no pressure, helpful advice. The time from ordering to installation was spot on. The fitter,... Toon meer
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Sorry to be late with our review. We chose Sureseal after checking the reviews & knew we could go ahead with confidence. Our windows & door were fitted in May 25 to a very high standard. Yesterday I... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Sureseal Windows Limited delivers class-leading home improvements with a focus on quality, clarity and care. We design, supply and install premium windows, bi-folding doors, sliding doors and entrance doors, completed by robust rainwater protection systems (roofline) to keep your home looking sharp and performing at its best. Every product is specified for lasting performance—smooth operation, secure hardware and excellent thermal efficiency—so you feel the difference from day one. Your home is unique, so our approach is personal. We’ll help you choose the right styles, colours and finishes, from slim-sightline contemporary looks to timeless classics. Our designers listen first, offer practical guidance, and provide clear, transparent pricing. No pushy tactics—just expert advice and options that fit your home and budget. Installation matters as much as the product. Our teams work cleanly and respectfully, protect your space, and aim to leave everything neat and tidy. We coordinate fitting to minimise disruption and keep you updated throughout. Because the details count, we also offer matching roofline upgrades—fascias, soffits and guttering—so the whole exterior feels cohesive and protected against the weather. Aftercare is straightforward, too. You’ll have honest communication, dependable warranties, and a friendly team on hand if you ever need support. Whether you’re replacing a single door, opening up a view with bi-folds, upgrading to energy-efficient windows, or completing the look with roofline products, we’re here to make it easy—and to do it properly. If you’re considering improvements, we’d love to help. Book a free, no-obligation design visit and see what’s possible.
Contactgegevens
Unit 1 Pontarddulais Workshops, SA4 8SG, Pontarddulais, Verenigd Koninkrijk
- 0800 233 5576
- info@suresealwindows.org
- www.suresealwindows.org
4,9
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493 reviews
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Excellent from start to finish
From the first visit through to measuring, delivery and installation we cannot recommend them enough. We were offered relevant information without any pressure. The delivery time was good considering the Christmas break was in the middle. Mal and James installed 8 windows over 2 days. They worked without a break and there was no damage or mess. They even matched the cement to our existing stonework. That attention to detail tells me how that they really know their stuff. Thank you to the whole team at Sureseal Windows.
31 januari 2025
Review zonder uitnodiging
Antwoord van Sureseal Windows Limited
Thank you so much for your wonderful review! We're absolutely delighted to hear how pleased you are with the entire process — from the initial visit right through to installation.
It’s great to know you felt informed without any pressure, and we’re especially proud to hear how impressed you were with Mal and James. Their attention to detail, including matching the cement to your stonework, is exactly the kind of care we aim for on every job.
We’ll be sure to pass your kind words on to the whole team — thank you again for choosing Sureseal and for your brilliant recommendation!
— The Sureseal Team
Sean brilliant windows are well nice
Sean was very helpful finished windows and doors perfectly even when the walls were out off alignment highly recommend Sean as a fantastic window fitter
11 januari 2025
Review zonder uitnodiging
Antwoord van Sureseal Windows Limited
Thank you for your great feedback! We’re so pleased to hear you’re happy with the finished windows and doors, especially given the challenges with the alignment.
Sean will be thrilled to hear your kind words — he takes real pride in his work, and it’s fantastic to see that recognised.
Thanks again for choosing Sureseal, and for highly recommending Sean — we’ll be sure to pass it on!
— The Sureseal Team
The Mighty Sean
As I have seen on previous reviews Sean has a glowing reputation for the quality of his Work. Well he has further enhanced his reputation with the installation at our house. He was thorough and methodical and his knowledge of silicone application nozzles is second to none. Thanks Sean and thank you Sureseal.......just got to pay for it now!!
20 december 2024
Review zonder uitnodiging
Antwoord van Sureseal Windows Limited
What a fantastic review — thank you!
We’re absolutely delighted to hear that The Mighty Sean has lived up to (and even enhanced!) his glowing reputation. His attention to detail and methodical approach really do set him apart — and we’ll make sure he sees your kind words, especially about his legendary silicone nozzle skills!
Thank you again for choosing Sureseal — and good luck with that last bit… we promise it’s worth it!
— The Sureseal Team
Brilliant windows and doors installation…
Work completed thoroughly and explained window instructions and use. Fitter (Sean Thomas) worked solid and hard. Massive difference in noise and house so much warmer. Very satisfied, thank you
13 december 2024
Review zonder uitnodiging
Antwoord van Sureseal Windows Limited
Thank you so much for your kind words! We’re really pleased to hear how happy you are with your new windows and doors — and even more so that you’re already noticing a big difference in warmth and noise reduction.
A big thank you for highlighting Sean Thomas — he’s a real asset to our team, and we’ll be sure to pass on your praise. It’s great to know he took the time to explain everything clearly and completed the work to a high standard.
Thanks again for choosing Sureseal — we’re so glad you’re satisfied with the results!
— The Sureseal Team
Great service
The sales, surveyor and fitter Alan all very polite and helpful, Alan did an excellent job installing my door and windows very efficient, friendly and for a company in Wales to travel as far as Basingstoke, doing an excellent job I would recommend them.
7 november 2024
Review zonder uitnodiging
Antwoord van Sureseal Windows Limited
Thank you so much for your lovely review! We’re really pleased to hear you received great service from start to finish, and we’ll make sure to pass your kind words on to the whole team — especially Alan.
It’s fantastic to know the journey to Basingstoke was worthwhile and that Alan delivered an efficient, friendly and high-quality installation. Your recommendation means a lot to us — thank you again for choosing Sureseal!
— The Sureseal Team
Sean worked solidly over the 2 days…
Sean worked solidly over the 2 days fitting the windows and door and was very neat in his work, clearly very accomplished and skilful. He was also very personable and took the time to answer questions and explain what to expect.
I also want to thank Richard for answering my various questions pre and post having the windows installed.
I am really glad I made the decision to go ahead with Sureseal and can highly recommend the company.
2 december 2024
Review zonder uitnodiging
Antwoord van Sureseal Windows Limited
Thank you so much for your thoughtful review! We’re thrilled to hear how pleased you are with your experience and the decision to go ahead with Sureseal.
It’s great to know Sean’s hard work, skill and attention to detail stood out during the installation — and that he took the time to keep you informed throughout. We’ll also be sure to pass your thanks on to Richard for his support before and after the install.
Your recommendation means a lot to us. Thank you again for choosing Sureseal — we’re so glad you’re happy with the result!
— The Sureseal Team
The installation was carried out by…sureseal Sean Thomas
The installation was carried out by Sean Thomas. His craftsmanship was second to none. Nothing was to much trouble and made sure everything he did we were happy with.
His attention to detail was excellent.Not only would I recommend Sureseal for there excellent products and service, but thanks to Sean it made the whole experience perfect
21 november 2024
Review zonder uitnodiging
Antwoord van Sureseal Windows Limited
Thank you for such a fantastic review! We’re so pleased to hear how happy you are with your installation and the service you received.
Sean is an outstanding member of our team, and your kind words about his craftsmanship and attention to detail mean a great deal. He always goes the extra mile to ensure everything is just right, and it’s brilliant to know he made the whole experience perfect for you.
Thank you again for choosing Sureseal and for your recommendation — it truly means a lot to us.
— The Sureseal Team
Amazing
The experience was amazing from start to finish. Everyone I dealt with was professional, friendly and knowledgeable, they all work as a great team together I could tell they are proud to be working for this company. Shaun worked so hard fitting my windows and doors to perfection, faced issues and dealt with it in a confident and calm manner cannot thank him enough would definitely recommend
7 november 2024
Review zonder uitnodiging
Antwoord van Sureseal Windows Limited
Thank you so much for your wonderful review! We’re delighted that you had an amazing experience with us and felt the professionalism, friendliness, and teamwork in our approach. It’s fantastic to hear that Shaun went above and beyond to fit your windows and doors to perfection, tackling any challenges with confidence and care. We’re lucky to have such a dedicated team, and your recommendation means the world to us. Thank you again for choosing Sureseal!
Sureseal.
Sureseal.. What a fantastic reliable company, from start to finish. When enquiring about my windows and new front door I was dealt with by an amazing team, who then came out the following day to show me what style windows I could have, talked me through everything, measured up and ordered straight away. The website was so easy to design my own front door to exactly what I wanted.
The fitters did an amazing job, and were very friendly, and most importantly tidy.
The noise difference with new windows living on a main road is amazing. I can no longer hear any passing cars, and no more drafts.
I would highly recommend Sureseal to all my friends and Friends. Thank you
(The blue around the windows is going)
5 november 2024
Review zonder uitnodiging
Antwoord van Sureseal Windows Limited
Thank you so much for your fantastic review! We’re delighted to hear that your experience with Sureseal was smooth and satisfying from start to finish. It’s wonderful that our team could guide you through the selection process, and we’re thrilled that designing your own front door on our website was easy and enjoyable. Our fitters always aim for a friendly and tidy job, so it's great to hear they left such a positive impression. Knowing that your new windows have made such a difference in reducing noise and draughts is exactly what we hope to achieve for our customers. Thank you for recommending us to your friends – your support means a lot!
Excellent job
Excellent job! One fitter managed to do all 17 windows and 3 doors in little over a week, working all weekend etc. Very neat and professional finish everywhere. Happy customer!
5 november 2024
Review zonder uitnodiging
Antwoord van Sureseal Windows Limited
Thank you so much for your fantastic review! We’re thrilled to hear you’re happy with the work and the results. It’s amazing to know that our fitter was able to complete all 17 windows and 3 doors with such dedication, even working over the weekend to get everything just right. We take pride in delivering a neat and professional finish, and we're delighted that you're pleased with the outcome. Thank you for choosing us – we’re here anytime you need us!
This is one Amazing Company
This is one Amazing Company. I am so happy with my New door & windows. Thank you to Steve Alan & Sean These boys are so professional went above & beyond on a Saturday to instal them. Very friendly and considerate nothing was to much trouble for them.
My overall experience from the start to finish Thank you also to Neil my sales rep. Surveyor and Richard for getting the boys out on a Saturday and also John for ringing and sorting everything after.
This is a 5 star company and I would definitely recommend them Everything was removed and taken away and left clean they could do no more. You won’t be sorry if you order with Sure Seal.
19 oktober 2024
Review zonder uitnodiging
Antwoord van Sureseal Windows Limited
Thank you so much for your incredible review! We're thrilled to hear how happy you are with your new door and windows. It’s wonderful that Steve, Alan, Sean, and the whole team went above and beyond to make the installation process smooth, even on a Saturday! We're proud to have such a professional, friendly, and dedicated team. We’ll make sure Neil, Richard, John, and everyone involved hear your kind words.
Thank you for recommending Sureseal and for noticing the clean-up efforts, too—it’s all part of our commitment to excellent service. If you ever need anything in the future, don’t hesitate to reach out!
Tim came to my house promptly in the morning and worked so very hard all day and didn't finish till 5.30pm by which time he had installed 3 new windows. The following morning he installed 2 more windo
Tim came to my house promptly in the morning and worked so very hard all day and didn't finish till 5.30pm. In that time he installed 3 windows. The following morning he installed 2 more windows. I am really pleased with his work and the look of the new windows is really smart. Suresealwindows is a very good firm and my thanks to Tim for working so hard.
7 oktober 2024
Review zonder uitnodiging
Antwoord van Sureseal Windows Limited
Thank you so much for your wonderful review! We're delighted to hear that you're pleased with your new windows and that Tim's hard work and dedication stood out. We'll be sure to pass along your kind words to him—he’ll be thrilled! Providing excellent service and a top-quality product is what we aim for, and it's fantastic to know we hit the mark. Thanks again for choosing SureSeal Windows! If you ever need anything else, don't hesitate to reach out. 😊
A great experience from start to finish…
A great experience from start to finish everyone I spoke to were knowledgeable and helpful.
Sean who did the installation was first class a perfectionist nothing was too much trouble.
I thoroughly reccomend Sureseal windows.
30 september 2024
Review zonder uitnodiging
Antwoord van Sureseal Windows Limited
Thank you so much for your kind words! We're thrilled to hear that you had a great experience from start to finish, and that our team was both knowledgeable and helpful. Sean will be delighted to hear your praise—he truly takes pride in his work! We’re so glad everything was perfect for you. Your recommendation means a lot to us, and we appreciate you choosing SureSeal Windows! 😊
Excellent installer
Excellent installer. Very clean and tidy job
27 augustus 2024
Review zonder uitnodiging
Antwoord van Sureseal Windows Limited
Thank you for your great feedback! We're delighted to hear that you were pleased with the installation and that everything was left clean and tidy. If you need anything else in the future, we're here to help. Thanks again for choosing Sureseal!
Great Experience
I had all 7 windows replaced by Sureseal last week and I am very happy with the result’s.
From quote to fittings they made the process so simple.
Fitter were so friendly and left the house just as the found it with no mess.
Lovely finish I am very happy.
Thank you guys 😊
11 september 2024
Review zonder uitnodiging
Antwoord van Sureseal Windows Limited
Thank you so much for your wonderful review! We're thrilled to hear you're happy with your new windows and that the process was smooth from start to finish. It's great to know our fitters were friendly and left your home spotless. We're so glad you love the finished result! If you ever need anything else, don't hesitate to reach out. Thanks again for choosing Sureseal! 😊
Tim was very reliable very professional …
Tim was very reliable very professional very courteous and very helpful and did an excellent job didn’t rush the job took great care .I would recommend sureseal 💯
13 september 2024
Review zonder uitnodiging
Antwoord van Sureseal Windows Limited
Thank you for your wonderful review! We're thrilled to hear that Tim's professionalism, reliability, and attention to detail made such a positive impact. It's great to know he took the time to ensure everything was done with care. Your recommendation means a lot to us, and we truly appreciate your support of Sureseal!
Job well done.
We have just had our windows fitted by Malcolm. He did 5 windows and one back door on his own in less than 2 days. He had a delayed arrival due to traffic so really did it in great time. We love the new windows and we’re happy with the price and we used the grant. Our windows had been in for 34 years. We certainly notice the difference. We waited. While for the windows to be fabricated but it was within the time frame quoted
9 september 2024
Review zonder uitnodiging
Antwoord van Sureseal Windows Limited
Thank you so much for sharing your experience! It's fantastic to hear that Malcolm was able to install your 5 windows and back door so efficiently, even with the slight traffic delay. We're glad you're loving the new windows and noticing such a big difference, especially after having the old ones for 34 years! It's also great to hear that the fabrication process stayed within the quoted time frame. We hope you continue to enjoy the improvement, and we appreciate your feedback on the installation.
A Stellar Experience with Sureseal Windows
From the initial contact to the final installation, our experience with Sureseal Windows has been nothing short of exceptional. The pre-sales team was knowledgeable and attentive, ensuring that all our queries were addressed promptly and thoroughly. The delivery of our new windows was timely and efficient, seamlessly aligning with our expectations.
A special mention must go to Sean, our dedicated fitter, whose performance was exemplary. His excellent workmanship was evident throughout the installation process. Sean worked diligently and ensured that our home remained tidy, even going as far as to hoover after each day, which was a much-appreciated touch.
Sean's friendly and approachable demeanour made the entire experience pleasant. When an issue arose with the wrong size window, Sean handled it immediately, showcasing his problem-solving skills. Despite the inclement weather, he returned on his own time to complete the necessary cementing, demonstrating his commitment and dedication.
No task was too challenging for Sean; every obstacle was met with a reassuring "no problem" attitude. It was a true pleasure having him around, and we have complete trust in his abilities and professionalism.
Overall, Sureseal Windows and Sean have provided us with an outstanding service. We highly recommend them for anyone in need of new windows. A big thank you to the entire team for their hard work and dedication.
100% satisfied customers!
8 september 2024
Review zonder uitnodiging
Antwoord van Sureseal Windows Limited
Wow, what a stellar review—thank you so much for taking the time to share your experience with Sureseal! We’re absolutely delighted to hear that from the initial contact to the final installation, everything met your expectations.
We’re especially thrilled that Sean’s craftsmanship and dedication left such a lasting impression. He takes great pride in his work, and it’s wonderful to hear how he went above and beyond to make sure everything was perfect for you, even in challenging circumstances.
Your kind words truly mean a lot to the entire team. We’re proud to know that you were 100% satisfied with our service, and we’re grateful for your recommendation. If you need anything in the future, please don’t hesitate to get in touch.
Thanks again for choosing Sureseal!
Best regards,
The Sureseal Team
Perfect installation
Tim and Steve fitted over 20 windows and a double door. I doubted this would be done in 4 days as stated. You can tell they have been doing this a long time as the professionalism and attention to detail was fantastic. I will be recommending Sureseal to everyone in my village and I hope they manage to snag Tim and Steve!
6 september 2024
Review zonder uitnodiging
Antwoord van Sureseal Windows Limited
Thank you so much for your fantastic review! We’re thrilled to hear that Tim and Steve’s professionalism and attention to detail exceeded your expectations, especially with such a large installation. They truly are experts, and we’re glad their experience showed through.
We really appreciate your recommendation and are delighted to know you’ll be spreading the word in your village. We’ll make sure Tim and Steve know how much their work was appreciated.
If there’s anything you need in the future, don’t hesitate to reach out!
Best regards,
The Sureseal Team
UPVC convert
Needed to replace old rotten wooden frames and wasn’t sure about upvc but now they are in, I actually really like them. Windows let in more light. Super quiet. Look good. Tim was amazing at fitting. It was a difficult job with lots of wonky levels to deal with but he got everything square. It’s like he worked a miracle. Tidied up nicely after his work too. I’m really happy with the service and my house looks like a different and significantly better place. 😊
23 augustus 2024
Review zonder uitnodiging
Antwoord van Sureseal Windows Limited
Hi Tiff,
Thank you so much for your fantastic feedback! We’re thrilled to hear that you’re happy with your new UPVC windows and that they’ve made such a positive difference to your home. It’s great to know they’re letting in more light, keeping things quiet, and looking good!
Tim really is a miracle worker when it comes to tricky installations, and we’re glad he was able to get everything perfect for you, even with the wonky levels. We’ll be sure to pass on your kind words to him.
We’re so pleased you’re happy with the service and the transformation of your home. If you ever need anything else, don’t hesitate to get in touch!
Best regards,
The Sureseal Team
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