I am not an easy person and was completely dissatisfied with my new Bentley Continental Hybryd. It is the most poorly designed car since the Ford Edzel. Having to open the bonnet to charge the battery... Toon meer
Bedrijf heeft geantwoord
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Having visited several dealers around the UK in the search for a Continental GT, the enthusiasm, communication, and information received by your sales person, Paul Paxton, prior to the sale was outs... Toon meer
Bought a brand new vehicle from them which has various workmanship faults and which also broke down within 10 days. Rejected vehicle, rejection was accepted verbally but they dragged the process out... Toon meer
Bedrijf heeft geantwoord
I saw this car on the Bentley Edinburgh website on Friday 10/04/26. Received a video from Paul within 30 mins. Agreed the price and then took a trip to Edinburgh Sat morning. Taxi waiting for me at th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contactgegevens
8 Whitehill Rd, EH15 3HR, Edinburgh, Verenigd Koninkrijk
- 0131 629 0803
4,7
Uitstekend
73 reviews
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I have asked 4 times for my driving…
I have asked 4 times for my driving licence to be returned …. I’m still waiting. Other than that I am very happy with my car.
6 juli 2021
Antwoord van Sytner Group - Bentley Edinburgh
Good morning Mr Taylor. Thank you for your feedback. My sincere apologies regarding your driving licence. I believe that it has now been sent and a member of the management team has contacted you regarding the matter. I hope you are enjoying your new car and we look forward to seeing you back in the showroom soon. If you would like to contact me to discuss further please call 0131 475 4500. Kind Regards Dominic Bell Head of Business
Once again a tremendous experience at…
Once again a tremendous experience at Sytner Bentley Edinburgh, even wth the current covid constraints. Kenneth and the team are a different class and couldn't be more accommodating and helpful, the very reason i've been using Bentley Edinburgh since 2014.
22 mei 2021
Antwoord van Sytner Group - Bentley Edinburgh
Dear Mr McDonald, Thank you for your 5 star review and comments. Your continued loyalty is greatly appreciated. Kind Regards Dominic Bell Head of Business
customer service
I found the customer excellent, all the points i queried were satisfactorily dealt with and overall a very satisfying eexperience
11 mei 2021
Antwoord van Sytner Group - Bentley Edinburgh
Dear Mr Street, Thank you for your 5 star review and comments. Kind Regard Dominic Bell Head of Business
Bentley service
Car was collected on time, serviced and returned early!
All work including a couple of warranty items handled without any fuss.
Thank you
20 augustus 2020
Review zonder uitnodiging
Antwoord van Sytner Group - Bentley Edinburgh
"Good Morning Mr Gibson, I’m delighted to read your kind words about Bentley Edinburgh. I shall pass on your comments to the team who will be delighted to have met your expectations when your car was in recently. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Dominic Bell – Head of Business."
Nice people to deal with
Very helpful with all discussions and paperwork nice people to deal with
3 augustus 2020
Review zonder uitnodiging
Antwoord van Sytner Group - Bentley Edinburgh
"Good Morning Mr Bradley, I’m delighted to read your kind words about Bentley Edinburgh. I shall pass on your comments to the team who will be delighted to learn that they have met your expectations whilst you were in recently. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Dominic Bell – Head of Business."
Great staff and great car.
3 juli 2020
Antwoord van Sytner Group - Bentley Edinburgh
"Good Afternoon, I’m delighted to read your kind words about Bentley Edinburgh. I have passed on your comments to the team who will be happy in the knowledge that they met your expectations whilst purchasing your Bentley. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Dominic Bell – Head of Business.”
excellent service from the manager
excellent service from the manager, dominic bell, and the salesman kenneth purdon, both were extremely helpful and knowledgable in working out the deal which allowed the purchase. both employees are a credit to the syntner group, i will certainly return.
21 augustus 2019
Review zonder uitnodiging
Antwoord van Sytner Group - Bentley Edinburgh
Thank you Robert for your kind words and fantastic 5* review. I am delighted to hear that you have had a great experience with our team here at Bentley Edinburgh and we look forward to seeing you again soon. Kind Regards, Dominic Bell – Head of Business.
My experience was extremely good
My experience was extremely good
Especially Mr Kenneth
Well done and keep it up
25 april 2019
Review zonder uitnodiging
Antwoord van Sytner Group - Bentley Edinburgh
"Good Morning Mr Uddin, I’m delighted to read your kind words about Bentley Edinburgh. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Dominic Bell - Head of Business."
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