The team faced challenges over the scheduled service date for my car and they worked with me to still make the as planned service happen. The team also provided support, first stage support to get... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Steven managed the whole process from drop-off to pick-up really professionally. He kept me updated through the service and MOT process and the car was ready for collection when he said it would be. I... Toon meer
Bedrijf heeft geantwoord
I collected my new Bentley Continental GT Speed Hybrid on April 17th. This is the 5th car I have had from Graypaul Edinburgh in the last 10 years, 3 Maserati's and 2 Continental GT's. The service, f... Toon meer
Bedrijf heeft geantwoord
Absolutely 1st Class Service from everyone Ferrari. Special mention to Terry, Megan and Zach. Service on car was exceptional quick and absolutely no problem. Megan and Terry sorted out a taxi to colle... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contactgegevens
Fort Kinnaird,Midlothian, EH15 3HR, Edinburgh, Verenigd Koninkrijk
- 0131 629 0342
4,9
Uitstekend
248 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The car was returned in excellent…
The car was returned in excellent condition fully valeted at no extra cost
5 juni 2024
Antwoord van Sytner Group - Graypaul Ferrari Edinburgh
Dear Mr Taylor, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh
Darren Delicata Ferrari Roma K1 XDD
General excellent service and communication from Louise and Terry
2 mei 2024
Antwoord van Sytner Group - Graypaul Ferrari Edinburgh
Dear Mr Delicata, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh
Personal, professional, excellent service.
15 mei 2024
Antwoord van Sytner Group - Graypaul Ferrari Edinburgh
Dear CS Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh
Nice people to deal with at Lamborghini…
Nice people to deal with at Lamborghini Edinburgh.
2 mei 2024
Antwoord van Sytner Group - Graypaul Ferrari Edinburgh
Dear Mr Conlon, Thank you for your 5 star review and comments. Kind Regards Team Lamborghini Edinburgh
A very rewarding experience
Your staff were professional, friendly and well presented which made my visit an extremely pleasant experience.
18 april 2024
Antwoord van Sytner Group - Graypaul Ferrari Edinburgh
Dear Mr McCallum, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh
Absolutely 1st Class Service from…
Absolutely 1st Class Service from everyone Ferrari. Special mention to Terry, Megan and Zach. Service on car was exceptional quick and absolutely no problem. Megan and Terry sorted out a taxi to collect me. Was very grateful for this gesture. Even managed a chat with everyone and lovely coffee. Many thanks to you all. Delighted with car as well John Rushbrook
17 april 2024
Antwoord van Sytner Group - Graypaul Ferrari Edinburgh
Dear Mr Rushbrook, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh
Louise was fantastic
Louise was fantastic. Nothing was too much trouble, including opening the dealership early so I could drop off the car.
10 april 2024
Antwoord van Sytner Group - Graypaul Ferrari Edinburgh
Dear Mr Middleton, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh
Great Customer Service
Louise really looked after us well, the team did a great job on my car with a tight time line. I really appreciate the effort of the team at Graypaul Edinburgh
10 april 2024
Antwoord van Sytner Group - Graypaul Ferrari Edinburgh
Dear Mr Bain, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh
Antwoord van Sytner Group - Graypaul Ferrari Edinburgh
Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh
Antwoord van Sytner Group - Graypaul Ferrari Edinburgh
Dear Mr Tekleab, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh
Zack an Gregg were fantastic to deal…
Zack an Gregg were fantastic to deal with it went very well , handover was excellent
8 maart 2024
Antwoord van Sytner Group - Graypaul Ferrari Edinburgh
Dear Mr Brannagan, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh
Always a great customer experience
I’ve been a customer at Graypaul, Edinburgh for just under 3 years and really appreciate how valued they make me feel. Whether it is purchasing a vehicle or having one serviced they are friendly, efficient, trustworthy and knowledgeable. A big ‘thank you’ to Zac C. in the Sales Team and Terry and Steven in the Service Team who always represent the Graypaul/Ferrari brands in the most professional and accomplished manner. A pleasure to deal with.
29 februari 2024
Antwoord van Sytner Group - Graypaul Ferrari Edinburgh
Dear Mr Slater, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh
I have bought 2 Maseratis from the…
I have bought 2 Maseratis from the fantastic dealership, from sales to service and after care including the front of house reception this dealership is second to none, I have previously owned 2 Porsche and an Audi R8 for me the Italian manufacturer are leaps and bounds above and have an excellent group of very well managed and very courteous team promoting a fantastic selection of exclusive cars. Greypaul went over and above the contracted agreement and myself and my wife had an amazing couple of days in Edinburgh while our Grecale was having its first service.
5 maart 2024
Antwoord van Sytner Group - Graypaul Ferrari Edinburgh
Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh
Very good service Really good service especially from…
Really good service especially from Terry, whilst the issue to a while to establish Terry kept me fully informed and arranged the car to be delivered.
9 februari 2024
Antwoord van Sytner Group - Graypaul Ferrari Edinburgh
Dear Andrew, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh
Amazing team - Edinburgh
What this company does well is it treats all customers the same regardless of the car value. They are friendly and always consider the kids. Garage is flexible, always get a great curtosy car and pricing is good. Please never stop the collection and drop of service.
9 februari 2024
Antwoord van Sytner Group - Graypaul Ferrari Edinburgh
Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh
Great service friendly and professional…
Great service friendly and professional staff made buying a car a pleasurable experience even delivered it to my workplace
6 februari 2024
Antwoord van Sytner Group - Graypaul Ferrari Edinburgh
Dear Mr Kelly, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh
Professional service department staff
Professional service department staff, competent hands on technicians in the workshop.
29 januari 2024
Antwoord van Sytner Group - Graypaul Ferrari Edinburgh
Dear Mr Lansdell, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh
Good service.
6 februari 2024
Antwoord van Sytner Group - Graypaul Ferrari Edinburgh
Dear Rob, Thank you for your 5 star review. Kind Regards Team Graypaul Edinburgh
Bentley Edinburgh
As always the full team at Bentley Edinburgh gave exceptional service.
1 februari 2024
Antwoord van Sytner Group - Graypaul Ferrari Edinburgh
Dear Mr Stewart, Thank you for your5 star review and comments. Kind Regards Team Graypaul Edinburgh
company was asked to fix TPMS system…
company was asked to fix TPMS system fault returned within ten minuets of driving car , broke/ forced open glove box cover and left in a broken condition , car had been delivered with glove compartment in a closed condition, also altered original quotation and were extremely excessive in costings
31 januari 2024
Antwoord van Sytner Group - Graypaul Ferrari Edinburgh
Good Morning Sir, I am sorry to hear that your recent experience with us has not met expectations. We would appreciate being able to speak to you about this further at your convenience and shall contact you separately. Kind Regards, Dominic Bell, Head of Business
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