Sytner Group - Maranello Maserati Ascot Reviews 

Great service excellent experience from start to finish!

I recently purchased my car and couldn’t be happier with the whole experience. Lisa in Sales was absolutely brilliant — very attentive, helpful and professional throughout the entire process. She kept me updated, answered all my questions and made everything straightforward and stress free.

I’m delighted with the car and would have no hesitation in recommending the dealership.

I Don't understand the fuss they are trying to achieve maranello maserati service department in egham
ANANTHONY CLARK need to learn how to speak to customer without interrupting & listen rother then talking over them
In the past Maranello Maserati dealer drove my maserati over 57 miles without my concern or permission and said ROAD TEST and That why I did put complain & now he saying does not want my car in his service department
Unacceptable behaviour

Following on your response to my review I have emailed you Howard Rose with facts but no response till date
Im surprised how you are unaware of this situation.

I purchased my 3rd Maserati yesterday from
Lisa Jackson and Paul Eaton at Maserati Ascot.
Lisa Jackson has sold all of the cars to me, a Levante and now a second Grecale. Buying a car from Lisa is a totally enjoyable and unpressured experience while in a beautiful showroom with a welcoming and relaxed atmosphere. My wife and I have experienced purchasing New Alfas, Jaguars, Porsches and Mercedes….. this is the best.

Great service, not pushy salesmen, took time to consider the best option.

Extremely knowledgeable & courteous staff. Makes buying a car a pleasant social experience, like living in ones own infomercial.

Adrian, Neil and the team at Ascot again provided a first class and friendly experience. They are always proactive and a real pleasure to deal with. They are a credit to Sytner. Thank you to Adrian and the team.

Nicola at Maserati Ascot was amazing and so helpful and made the experience wonderful thank you Neil so much it’s been a real pleasure doing business with you again 🙏

this is my 3rd car purchased from Lisa and always keeps it simple and straight forward
thanks Lisa

The team listened to what I was looking to do and that the financials had to work as well. They came back with a proposal that worked for everyone and from then on the process was effortless and a joy. I only went into the showroom originally for an ice cream!

Excellent experience from first contact until vehicle delivery. Paul, Lisa and the team at Maserati Ascot gave us a first class service! They were courteous, responsive and helpful throughout the purchase process.

The staff were very professional and friendly. The showroom is well laid out and decor to a very high standard. Purchase car was well prepared/presented and cost was very competitive.
I would recommend Maserati Ascot to anyone.

Lisa, supported by Neil, was extremely personable, taking a lot of interest in us and our requirements to provide us with a Grecale that met our exacting standards.
We can’t thank them enough for their patience and dedication, in getting us to a satisfactory conclusion. Thoroughly recommend the dealership for its relaxed approach to customers, along with great coffee!

The best car dealership experience I’ve ever had. There is a relaxed, non-pressured pride in the Maserati brand that is epitomised by Nicola John and her colleagues Neil, Sophie and Paul. Nicola’s product knowledge and interest in the customer (me!) were outstanding. I am now the proud owner of a Granturismo Trofeo and I love it.
I’d award Nicola 6 stars if the scale allowed me!! Well done Sytner.

Amazing service from Ascot Maserati. Lisa was brilliant and the process was very smooth.

Superb experience from the start: Nicola and Neil took care of me the moment I showed interest in a Ghibli for sale and I can't thank them both enough. First class; an effortless transaction and just what you would expect from Maserati Ascot.

Adrian is a great salesman @ Maserati Ascot, a super friendly relaxed approach to our initial enquiry. Felt comfortable and well informed during our time there, left feeling good about our decision to buy, and all without the 'gritty' hard sell.

The courtesy and attention to detail afforded by Lisa and Neil was exemplary. From start of the process to delivery of our new Maserati was a great experience. Both Lisa and Neil ensured best customer service and myself and my family were made to feel special! I am grateful to Maserati Ascot for our new car and I look forward to many years of great customer service. Thankyou again Lisa, Neil and all at Maserati Ascot.

A really friendly team at Maserati Ascot. A pleasure to do business with. Chapeau.

From the moment we walked into the showroom, We were greeted with nothing but professionalism and a genuine passion for the brand. My wife and I had only popped in to take a look at the available options and within a short time we were convinced that a Maserati is the next car for us. Yes, the cars are exceptional pieces of engineering, but the entire process Was not a hard sell. This made our choice so much easier and ultimately of our own volition. Adrian was brilliant throughout the process and made our lives very easy given our tight time frames within which to complete the transaction. His colleague Neil was equally up to the task. We have only just taken delivery of the car and are certain it will not have any issues. However, if a problem was to present itself, we are very confident that it will be dealt with expediently and to our satisfaction. Thank you Maserati Ascot.

Very good salesman, attentive to our needs. Listened and delivered.