Sytner Group - Porsche Centre Leicester Reviews 

122
TrustScore 4.5 uit 5

4,6

Fletton Close,Thurmaston, LE4 9LP Leicester, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I was lucky enough to deal with Ellie throughout my experience with Porsche Leicester who was absolutely brilliant. She looked after my interests without being pushy but was really thorough and so per... Toon meer

Beoordeeld met 5 van de 5 sterren

Jaz handled my warranty repair with exceptional speed and professionalism. She kept me updated throughout, the work was completed far quicker than I expected, and the car was returned in perfect condi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Booking the appointment went fine and I was well received by Jaz Hans. She explained all the arrangements for fitting the dash cam and having the software upgrade . Jaz later rang me to let me know th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Politely and knowledgeable met by Jane who passed me to Lorena, who i know from previous visits to the Centre. Both informed me that Lauri was expecting me. I was sat down with a coffee and re... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autodealer
  2. Verkoper van tweedehands auto's

Geschreven door het bedrijf

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Contactgegevens

  • Fletton Close,Thurmaston, LE4 9LP, Leicester, Verenigd Koninkrijk

  • 0116 319 0466

4,6

Uitstekend

TrustScore 4.5 uit 5

122 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(122)

12.463 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Empathy with understanding

Excellent rapport from Josh who immediately understood what we needed as my wife has considerable mobility needs around seating and access. He provided that whilst selling a high end performance car. Good ambassador for your company.

5 maart 2026
Review zonder uitnodiging
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Antwoord van Sytner Group - Porsche Centre Leicester

Good morning Mr Bambridge, Its great to read your comments and i'm delighted we managed to help secure the prefect car for both you and your wife. We hope you both enjoy your new Porsche. Matt, Dealer Principal

Beoordeeld met 5 van de 5 sterren

Great service!

Very attentive service throughout especially from Jas, thank you!

27 maart 2026
Review zonder uitnodiging
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Antwoord van Sytner Group - Porsche Centre Leicester

Good morning Minesh, We really appreciate you taking the time to leave us this review of our Centre. Matt, Dealer Principal

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service from start to finish when choosing our new car. Porshe Leicester really made me feel valued. Nothing was too much trouble. Highly recommended.

20 maart 2026
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Antwoord van Sytner Group - Porsche Centre Leicester

Good morning Will - thanks so much for this review. We are delighted you get such a great experience with our team. We look forward to seeing you soon. Matt, Dealer Principal

Beoordeeld met 5 van de 5 sterren

Absolutely exceptional service from…

Absolutely exceptional service from Porsche Leicester from start to finish. The service I must say considering I have a passion for cars and have dealt with many dealerships this has to be number 1 for many reasons- communication, work completed, time frame, goodwill offered all have been above and beyond my expectations. I have to also mention that Laurie (Service Advisor) was the individual who looked after me and he has shown 5 star customer service. So a huge thank you from myself and it’s very much appreciated.

17 maart 2026
Review zonder uitnodiging
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Antwoord van Sytner Group - Porsche Centre Leicester

Good morning Feroz, This is a wonderful review of our Centre. We really appreciate you taking the time to send this in. Matt, Dealer Principal

Beoordeeld met 5 van de 5 sterren

Brilliant service via Jaz at Porsche…

Brilliant service via Jaz at Porsche Leicester

18 maart 2026
Review zonder uitnodiging
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Antwoord van Sytner Group - Porsche Centre Leicester

Hi Richard, Thanks as always for using us and taking the time to leave this review. Matt, Dealer Principal

Beoordeeld met 5 van de 5 sterren

Handed my 2023 Panamera for a brand new…

Handed my 2023 Panamera for a brand new Panamera. Great experience, Emerald and Dylan made the whole process seamless. Cannot fault!

17 maart 2026
Review zonder uitnodiging
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Antwoord van Sytner Group - Porsche Centre Leicester

Hi Omar, Its great to hear we made the purchase of your new Panamera seamless. We really appreciate the feedback and will share this with Emerald and Dylan. Matt, Dealer Principal

Beoordeeld met 5 van de 5 sterren

Great Customer service

Great Customer service. Thanks Laurie and the Team!!

10 maart 2026
Review zonder uitnodiging
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Antwoord van Sytner Group - Porsche Centre Leicester

Hi Kesh, Thank you for your kind words regarding the service team and Laurie in particular. We look forward to seeing you soon. Matt, Dealer Principal.

Beoordeeld met 5 van de 5 sterren

Clear explanation of work conducted

Very clear and helpful explanations from Laurie Taylor.

27 februari 2026
Review zonder uitnodiging
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Antwoord van Sytner Group - Porsche Centre Leicester

Good morning Neil - thanks for this 5* review. Matt, Dealer Principal

Beoordeeld met 5 van de 5 sterren

Restored my faith in garages

Restored my faith in garages. Had a fault with my Macan T with not much interest or follow up from where I bought it. James Horn and Sytner Porsche Leicester did a great job in fixing it and were a credit to the brand

27 februari 2026
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Antwoord van Sytner Group - Porsche Centre Leicester

Hi Paul, Firstly its great to hear your Macan T is back on the road. Thanks for the feedback on the service, its really great to hear. Matt, Dealer Principal

Beoordeeld met 5 van de 5 sterren

Service level very good

Service level very good
Professional and respectful

24 februari 2026
Review zonder uitnodiging
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Antwoord van Sytner Group - Porsche Centre Leicester

Good morning Mr Beastall, Thanks for this great review. Matt, Dealer Principal

Beoordeeld met 5 van de 5 sterren

I just want to say a massive thank you…

I just want to say a massive thank you to all the team at Leicester Porsche Centre for going above and beyond our expectations when purchasing our car. Special thanks to Emily for making us feel so welcome and taking away the stress of all the necessary arrangements involved. From finance to road tax, free gifts and great hospitality they did it all and made this a really special day for us. So just want to say a big heartfelt thank you!

14 februari 2026
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Antwoord van Sytner Group - Porsche Centre Leicester

Good morning, Thank you for taking the time to send us this great review - we know how stressful (and exciting) buying a new car can be, so its great to hear we looked after you so well. Thanks Matt, Dealer Principal

Beoordeeld met 5 van de 5 sterren

Very warm

Very warm, friendly and attentive service by Jaz Hans

10 februari 2026
Review zonder uitnodiging
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Antwoord van Sytner Group - Porsche Centre Leicester

Hi Chris, Thanks for the 5* review :-) Matt, Dealer Principal

Beoordeeld met 1 van de 5 sterren

The panoramic roof on my car was…

The panoramic roof on my car was leaking. I called Porsche Assistance who advised I should take the vehicle in to Porsche dealer immediately to avoid further damaged being caused to the car. I did as advised, only to be told by Porsche Leicester that there was no fault with the car despite obvious water ingress. I explained what the Porsche Assistance engineer had advised and was told that they are not specialists so they can be effectively ignored. Three weeks later, the leaks resurfaced and this time I asked Porsche Assistance to take the vehicle to the dealers since I didn't want to be fobbed off yet again. This time, the dealer found significant damage to the internals of the vehicle caused by prolonged water ingress. This is not the kind of service I expected from Porsche and I'm currently considering selling my car, needless to say I won't be replacing it with another Porsche.

7 februari 2026
Review zonder uitnodiging
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Antwoord van Sytner Group - Porsche Centre Leicester

Good morning Mr Hussain, I’m very sorry that your first visit didn’t fully resolve the leak and that the issue recurred three weeks later. I completely understand how frustrating this must have been. From what I understand the car was fully dried during the second visit and the drains were unblocked. Please be assured that we’re here to support you, so if you notice any further issues, don’t hesitate to get in touch with us directly. Kind regards, Matt Dealer Principal

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service

5 februari 2026
Review zonder uitnodiging
Logo Sytner Group - Porsche Centre Leicester

Antwoord van Sytner Group - Porsche Centre Leicester

Hi Paula, Thanks for this lovely 5* review :-) Matt, Dealer Principal

Beoordeeld met 5 van de 5 sterren

Always receive excellent customer…

Always receive excellent customer service from the team in the Service Dept. Every time I've been recently I've been lucky enough to have Jaz assist me and she is always courteous, efficient and extremely helpful.

4 februari 2026
Review zonder uitnodiging
Logo Sytner Group - Porsche Centre Leicester

Antwoord van Sytner Group - Porsche Centre Leicester

Hi Mark, We strive to give exceptional customer service so its great to hear Jaz has helped achieve this. Thanks again for the 5*s. Matt, Dealer Principal

Beoordeeld met 5 van de 5 sterren

Absolutely faultless performance from…

Absolutely faultless performance from dropping car off , communication spot on with regular updates, car received in clean order on completion.
James, my service advisor is a credit to Porsche Leicester.

29 januari 2026
Review zonder uitnodiging
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Antwoord van Sytner Group - Porsche Centre Leicester

Good morning James, Thank you for this review - ill pass your kind words to James who will be delighted. We hope to see you at the Centre soon. Matt, Dealer Principal

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Very friendly, good price & the ability to pick up the technical items in house. Able to work from site whilst the car was getting sorted.

29 januari 2026
Review zonder uitnodiging
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Antwoord van Sytner Group - Porsche Centre Leicester

Hi Marcus, Thanks for this 5* review of our Centre - We hope you enjoyed a coffee and brownie while you were with us working :-) Matt, Dealer Principal.

Beoordeeld met 5 van de 5 sterren

I only went in for my car to be serviced and came out with a new car !!

They made me feel so welcome and nothing was too much trouble.
Good open and honest communication.
This is my 3rd Macan
Would recommend

31 januari 2026
Review zonder uitnodiging
Logo Sytner Group - Porsche Centre Leicester

Antwoord van Sytner Group - Porsche Centre Leicester

Good Morning Mr Dixon, We really appreciate you taking the time to leave this review. The Macan is a fabulous car and we hope you enjoy driving - your third :-) Matt, Dealer Principal

Beoordeeld met 5 van de 5 sterren

Friendly helpful people who made buying…

Friendly helpful people who made buying a car a pleasure, not an ordeal

29 januari 2026
Review zonder uitnodiging
Logo Sytner Group - Porsche Centre Leicester

Antwoord van Sytner Group - Porsche Centre Leicester

Good morning John, Its great to hear of your experience when purchasing your Porsche, that's exactly the experience we strive for. We hope you enjoy your new car. Matt, Dealer Principal

Beoordeeld met 5 van de 5 sterren

Make you feel special

Dealer contacted me about updates / upgrades needed to my car. They booked me in at a time and date to suit me, provided a courtesy car and even cleaned mine when returned and all at no charge . All the staff are efficient, friendly and attentive. Special mention for Jaz and and James in service and the reception team who always make me a lovely Latte upon arrival. You always make me feel special - thank you.

21 januari 2026
Review zonder uitnodiging
Logo Sytner Group - Porsche Centre Leicester

Antwoord van Sytner Group - Porsche Centre Leicester

Thank you for your lovely feedback! We’re so pleased you had a great experience and felt well looked after. Jaz, James and the whole team will really appreciate your kind words — especially about the lattes! We look forward to seeing you again soon. 😊 Matt, Dealer Principal

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