Thank you Tyreke Wilson @ Syrner Northampton for providing an outstanding customer service throughout my vehicle purchase. Your warm approach, professionalism, knowledge and willingness to help from s... Toon meer
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Locatie
Wijzig locatieRavens Way, NN3 9UD Northampton, England, GB
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Came along for a booked appointment and met with Daniel K. He put us at ease straight away, was really helpful and professional throughout. He showed us around the car and same on the test drive with... Toon meer
Bedrijf heeft geantwoord
Nikki and Christiana in the service team know how to get the job done that's all I can say. From a terrible experience with the sales team, they sorted all of our concerns, took back the car to be... Toon meer
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Visited without an appointment and was met by Geani who pointed us in the right direction without being pushy. Both Geani and Louis were professional, polite and helpful ensuring the purchase of our v... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contactgegevens
Ravens Way, NN3 9UD, Northampton, England, Verenigd Koninkrijk
4,7
Uitstekend
3K reviews
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Poor Sales team
I was reaching them to buy a new Geely EX5 Max, I got a competitive quote from their sales person (Josh) with the manufacturer deposit, once I wanted to proceed with the purchase their response has been very bad, I followed up every day with Josh who stopped replying to my emails, messages and calls. I even paid a booking fee for the car, they delayed for no reason (no proper communication) later they said the offer is over and I can’t avail it. I finally got annoyed with their approach and cancelled the booking and asked for the refund(still waiting for their confirmation). I wouldn’t recommend them if you are looking for a smooth buying experience. I am happy that I didn’t proceed with them.
1 juli 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Sytner Select Northampton
Dear Sivakumar, We sincerely apologise for the disappointing experience you have described. This is not the standard of service we aim to provide, and we understand your frustration regarding the lack of communication and delay. We would like to invite you to contact our Head of Sales, Colin Watts colinwatts@sytner.co.uk who will be happy to discuss your concerns further and assist you in resolving this matter. Kind regards, Sytner Select Northampton
Alex and Josh were amazing
Alex and Josh were amazing! Answered all of the questions I had, they were both very polite and professional! Would recommend them to any looking for their next car!
30 juni 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Sytner Select Northampton
Thank you very much, Burt, for your kind words and fantastic 5-star review. We’re delighted to hear that Alex and Josh provided you with polite, professional, and helpful service throughout your experience. It’s wonderful to know they were able to answer all your questions and make the process enjoyable. Your recommendation means a great deal to us. We truly appreciate you taking the time to share your positive experience with Sytner Select Northampton. Wishing you many happy miles in your new car!
My car was booked in on the 26.06.2026…
My car was booked in on the 26.06.2026 fro an MOT and a service, with an additional aircon service. upon arrival the person checking in the car confirmed that the car wash would not be at an additional cost as the car was in for an MOT and Service. When I arrived just after 4pm I was told the car had failed the MOT. The items in question could have been replaced very easily with a phone call and my approval as the car was onsite for a service: a number-plate light and a headlight. I had no phone call prior to collecting to inform me of any issues. Then the car was also not washed- the feedback on this was that the car failed the MOT so could not be driven. The MOT items listed are lights and covers I don't see how this affects a car being washed which is included in the service, which I paid for. This is very poor communication and service. I bought the car here in 2021 and will not be returning .
26 juni 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Sytner Select Northampton
Dear Dalize, We apologise for the disappointment caused during your recent visit. We understand your frustration regarding the lack of communication about the MOT issues and the car wash. Please be assured that your feedback is taken seriously. We would like to invite you to contact our Head of Business, Pritam Patel, at pritampatel@sytner.co.uk to discuss your experience further and see how we might assist you. Kind regards, Sytner Select Northampton
Great Experience
Had a great experience at Sytner Northampton. Matthew assisted us and was very professional and knowledgeable throughout. Overall, we couldn’t fault the service and would recommend to anyone looking for their next car.
28 juni 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Sytner Select Northampton
Dear Charlotte, Thank you very much for your kind words and for taking the time to share your experience at Sytner Select Northampton. We are delighted to hear that Matthew provided professional and knowledgeable assistance throughout your visit. It’s wonderful to know that you felt well supported and that our service met your expectations. Your recommendation means a great deal to us, and we truly appreciate your feedback. We look forward to welcoming you again in the future. Best wishes, The Sytner Select Northampton Team
Chris was a pleasure to deal with from…
Chris was a pleasure to deal with from start to finish.
As a customer it’s lovely to have a nice straight forward transaction especially in this weather.
Shout out to Lewis as well!!
Thank you guys I’m very pleased with my new car!!!
28 juni 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Sytner Select Northampton
Thank you so much for your kind words, Sam. We’re delighted to hear that Chris and Lewis made the process straightforward and enjoyable, especially given the challenging weather. It’s always our aim to provide a pleasant and hassle-free experience for our customers. We’re thrilled that you’re pleased with your new car and hope it brings you many happy journeys. Your feedback means a great deal to the team here at Sytner Select Northampton. Thanks again for choosing us!
Couldn't fault a thing
Couldn't fault a thing. Both Ty and Alex were very helpful, polite and explained things well. Quick transaction with buying our new car!
27 juni 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Sytner Select Northampton
Dear Sharon, Thank you very much for your kind words and for taking the time to share your experience. We’re delighted to hear that Ty and Alex were helpful, polite, and explained everything clearly. It’s wonderful to know the transaction was quick and straightforward, making your car purchase enjoyable. Your positive feedback means a great deal to us, and we hope you continue to enjoy your new car for many miles to come. Best wishes from all of us at Sytner Select Northampton.
So the process is purchasing the…
So the process is purchasing the vehicle was a breeze, the vehicle was purchased on the 13/06/26 but the vehicle I purchased failed me within 10days (23/06/26)!!!
The customer service I received from the after car sales team has been absolutely diabolical, I was left stranded for approximately 3 hours the break down recovery I was meant to receive never came I had to seek help from family who came and jump started the vehicle so I could drive it to sytner select servicing centre myself!
When I got there I was just told to sight some paperwork had the key over and they would be in contact between 24 - 48 hours with a diagnosis of the vehicle to let me know what is the fault with the vehicle. The first 24 hours went by I heard nothing so I contacted them for an update and was told the vehicle hasn’t even been seen. I called again 48 hours after and no one answered I had to call the main sytner select for information but they couldn’t give me much information.
Me and my 2 children have been left with no vehicle and have been inconvenienced and left in distress fuming is an understatement at this point!
25 juni 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Sytner Select Northampton
Dear Bianca, We are truly sorry to hear about your recent experience and the distress caused to you and your children. This is certainly not the standard of service we aim to provide. We would like to invite you to contact our Head of Business, Pritam Patel, at pritampatel@sytner.co.uk, who will be able to discuss your concerns further and offer assistance. Your feedback is important to us, and we hope to resolve this matter to your satisfaction. Kind regards, Sytner Select Northampton
Alfie is helpful to me and my husband.
Alfie is helpful to me and my husband.
He is a very hardworking and smiles
22 juni 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Sytner Select Northampton
Dear Esther, Thank you very much for your kind words. We are delighted to hear that Alfie was helpful to you and your husband. It’s wonderful to know that his hard work and positive attitude made a difference to your experience with us. We truly appreciate you taking the time to share your feedback and hope to continue providing the same level of service in the future. Your support means a great deal to the entire team at Sytner Select Northampton. Kind regards, The Sytner Select Northampton Team
Alex and Josh were great through the…
Alex and Josh were great through the process. They made buying my first EV and new car a breeze. Thanks for all the support.
15 mei 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Sytner Select Northampton
Thank you, Matthew, for your kind words and for choosing Sytner Select Northampton for your first EV and new car purchase. We’re delighted to hear that Alex and Josh made the process straightforward and enjoyable for you. It’s always a pleasure to support customers through such an exciting step. We hope you continue to enjoy your new vehicle and look forward to being of assistance in the future. Thanks once again for your lovely feedback.
Have bought multiple cars from here now…
Have bought multiple cars from here now (throughout a name change) and they are great, Lloyd was our salesman who looked after us and was fantastic, he understood what was important to us and helped us find what we needed! The manager Louis who took over to complete the purchase was transparent with everything and helped us brilliantly. Very friendly
21 juni 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Sytner Select Northampton
Thank you, Mr Moring, for your wonderful review and continued trust in Sytner Select Northampton. We’re delighted to hear that Lloyd provided fantastic support and that Louis was transparent and helpful throughout your purchase. It’s great to know we understood your needs and made the process friendly and straightforward. Your kind words mean a lot to the whole team, and we truly appreciate you choosing us for multiple car purchases. We look forward to assisting you again in the future.
Service from start to end was great!
Service from start to end was great!
Was served by Little Ollie. Process was smooth and transitioning from old vehicle to new couldn't have been any easier, thanks for your service!
Honestly grateful
20 juni 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Sytner Select Northampton
Thank you so much for your kind words, Ryan. We’re delighted to hear that Little Ollie provided you with a smooth and enjoyable experience from start to finish. It’s wonderful to know that the transition from your old vehicle to your new one was effortless. Your gratitude means a great deal to us, and we truly appreciate you taking the time to share your positive experience. We hope you continue to enjoy your new car and look forward to welcoming you back in the future.
See above/fore mentioned
Staff and how I was dealt with on the visit.
Greeted by Amy on arrival, who ensured I had the keys for the cars I’d selected to view.
Found the car I wanted, Rakesh talked me through all the documents, demands and needs, warranty Guard X.
On collection day Louis greeted by who walked me through the final paperwork,
21 juni 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Sytner Select Northampton
Dear Paul, Thank you very much for your kind words and for taking the time to share your experience at Sytner Select Northampton. We are delighted to hear that Amy, Rakesh, and Louis provided you with excellent service throughout your visit and purchase. It’s wonderful to know you felt well supported and informed during the process. Your feedback is greatly appreciated, and we hope you continue to enjoy your new car. Best wishes, The Sytner Select Northampton Team
Very helpful staff and super friendly :)
20 juni 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Sytner Select Northampton
Dear Amelia, Thank you ever so much for your kind words. We’re delighted to hear that you found our team both helpful and friendly during your visit. It’s always our aim to provide a welcoming and positive experience for everyone who comes through our doors. Your feedback truly means a lot to us and encourages us to maintain the highest standards. We look forward to welcoming you back to Sytner Select Northampton in the future. Best wishes, The Sytner Select Northampton Team
Friendly and helpful
Friendly and helpful, we dealt with Matt and Louis, fully transparent with cost and service packages etc.
20 juni 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Sytner Select Northampton
Dear Pamela, Thank you very much for your kind words and for taking the time to share your experience with Matt and Louis at Sytner Select Northampton. We are delighted to hear that you found our team friendly, helpful, and fully transparent regarding costs and service packages. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to all of us. We look forward to assisting you again in the future. Best wishes, The Sytner Select Northampton Team
Great service all around from everyone…
Great service all around from everyone involved in the sale. Made my experience really nice and easy.
18 juni 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Sytner Select Northampton
Dear Billy, Thank you very much for your kind words and for taking the time to share your experience with Sytner Select Northampton. We are delighted to hear that our team made the process easy and enjoyable for you. Providing great service is something we take great pride in, and it’s wonderful to know that this was reflected in your visit. We truly appreciate your feedback and hope to welcome you back in the future. Best wishes, The Sytner Select Northampton Team
Brilliant service by Ollie and Ollie
Brilliant service by Ollie and Ollie, answered every question I had and any worry I had with the car was dealt with there and then, great customer service and didn’t feel pressured into anything at all.
16 juni 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Sytner Select Northampton
Thank you, Zack, for your kind words and fantastic review. We’re delighted to hear that Ollie and Ollie provided such brilliant service and addressed all your questions and concerns promptly. It’s wonderful to know you felt comfortable throughout the process without any pressure. Your feedback means a great deal to us and motivates the team to continue delivering excellent customer care. We truly appreciate you taking the time to share your experience with Sytner Select Northampton.
Antwoord van Sytner Group - Sytner Select Northampton
Dear Mark, Thank you very much for your kind words regarding Dan K. We are delighted to hear that you found him polite, helpful, and knowledgeable. It is always our aim to provide excellent customer service, and feedback like yours is truly appreciated. We hope to continue meeting your expectations in the future and look forward to welcoming you back to Sytner Select Northampton. Best wishes, The Sytner Select Northampton Team
Great service from Matt and Ty
Great service from Matt and Ty.
Quick and made it very simple.
Would highly recommend.
16 juni 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Sytner Select Northampton
Dear Zoe, Thank you very much for your kind words and for taking the time to share your experience with Matt and Ty at Sytner Select Northampton. We are delighted to hear that the service was quick and straightforward, making the process simple for you. Your recommendation means a great deal to us. It’s always wonderful to know our team’s efforts are appreciated. We look forward to welcoming you back in the future. Best wishes, The Sytner Select Northampton Team
Great service from Matt and Ty
Great service from Matt and Ty.
Quick process
Definitely recommend
16 juni 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Sytner Select Northampton
Thank you so much, Carly, for your kind words and positive feedback. We’re delighted to hear that Matt and Ty provided you with great service and that the process was quick and straightforward. It’s wonderful to know you would recommend us, as we always strive to offer the best experience for our customers. Your support means a great deal to the whole team at Sytner Select Northampton. We look forward to assisting you again in the future.
Dual Ollie Dream Team
Fab team of Big Ollie, Little Ollie. Great service and offering of vehicles. Would thoroughly recommend.
16 juni 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Sytner Select Northampton
Thank you so much for your kind words, Adawson. We’re delighted to hear that Big Ollie and Little Ollie provided you with excellent service and that you were pleased with our range of vehicles. It’s always wonderful to receive such positive feedback, and your recommendation means a great deal to us. We truly appreciate you taking the time to share your experience and look forward to welcoming you back in the future. Thanks once again for choosing Sytner Select Northampton.
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