Tom and Izra provided outstanding service throughout my car‑buying experience. They were knowledgeable, patient, and genuinely focused on helping me find the right vehicle rather than pushing a sale.... Toon meer
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Tom and Izra provided outstanding service throughout my car‑buying experience. They were knowledgeable, patient, and genuinely focused on helping me find the right vehicle rather than pushing a sale.... Toon meer
Bedrijf heeft geantwoord
Muhibur and Thomas sold me a car and the experience was great they made it really simple, easy and ensured I was happy and understood everything throughout the process. Will definitely be coming back... Toon meer
Bedrijf heeft geantwoord
Israr ahmed, showed us around the forecourt taking notes of what we liked and disliked what requirements we had and showed us what was most suitable. Extremely friendly honest and chatty, allowed us t... Toon meer
Bedrijf heeft geantwoord
PROFESSIONAL SERVICE RECEIVED We went to see a vehicle and the Salesman was very Professional Polite and Non Pushy at all.He left us to it and told us if we needed him just give a shout out.I highl... Toon meer
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
325 Barnsley Road, WF2 6EH, Wakefield,, Verenigd Koninkrijk
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Mobs at the car show room was fantastic from start to finish excellent service and a very pleasant guy thank you

Antwoord van Sytner Group - Sytner Select Wakefield
Very good experience start to finish

Antwoord van Sytner Group - Sytner Select Wakefield
Amazing experience at Sytner Wakefield the dealership with great help from Israr.
Both Israr and Paul G were great at getting everything set up and going through the entire purchase process. Would definitely recommend.

Antwoord van Sytner Group - Sytner Select Wakefield
Unfortunately the service which I was given after my car broke down after only having it 3 months was appalling from your team, my car was dropped off at your garage on the 27th of April and booked in for the 29th April for the diagnostic.
After contacting your team on the 7th May to see why it was taking so long they blamed the warranty team for delaying which was untrue, I contacted the warranty team and was told they sent a email to your team on the 5th of may asking for the diagnostic codes so they could approve for the repair but your team where dragging there heels and not sending the codes even trying to speak to someone at Sytner was difficult, I even asked to speak to the manager but was told I couldn't speak directly to the manager.
I didn't get the car back until the 22nd of June explain that one and a final bill I had to pay of £525.
After picking the car back up there's a bleeping sound when I turn the engine on which wasn't there before.
As for taking my time to reply to you I know nothing will come of it.
Thanks Bryan

Antwoord van Sytner Group - Sytner Select Wakefield
Absolute terrible service when I picked the car up warning lights all over dash even though only had MOT day before, no technician to sort out so had to go home in a taxi had already changed my vehicle over then once collected tracking was out again couldn’t fit me in for this sorting so had to pay another garage to rectify extremely poor communication as sales manager ignored emails

Antwoord van Sytner Group - Sytner Select Wakefield
Served by Herbie and previously Billy and couldn’t have asked for better. Super helpful and their advice was hugely appreciated. Finance clearly explained and plenty of help and advice given. No pressure from any of the sales guys, which is brilliant.

Antwoord van Sytner Group - Sytner Select Wakefield
Great experience very polite helpful and down the earth staff , Yvonne and Johnathan were amazing !

Antwoord van Sytner Group - Sytner Select Wakefield
Exceptional service from our first telephone enquiry through to an ultimate sale. All questions answered and nothing too much trouble. No hard sell - just friendly, genuine and transparent. Thanks Yvonne!

Antwoord van Sytner Group - Sytner Select Wakefield
Mariusz was very professional and helpful throughout the process of purchasing my new car. He was very patient and was able to answer all the questions that we had. I would definitely recommend him!

Antwoord van Sytner Group - Sytner Select Wakefield
My experience from the very start was appalling from my very first call regarding my car that was under warranty and it still continues and is not resolved after 7 week. Totally disgusted having to chase continually. No customer loyalty would not recommend and will never use again.

Antwoord van Sytner Group - Sytner Select Wakefield
Had a great experience - Israr (and Billy) helped make the process super quick and easy. Israr helped us narrow down our options and we managed to walk away super happy with our new car the same day! Happy customers

Antwoord van Sytner Group - Sytner Select Wakefield
Herbie was great help. Made everything super easy and super smooth experience! Thanks!

Antwoord van Sytner Group - Sytner Select Wakefield
Bought a VW Tiguan in April this year (2026). I was assured it had been serviced very recently. After a couple of weeks the oil needed topping up. Then a fault light came on. I had it diagnosed at a local garage(£25) as an air intake issue. I really needed the car, so had the part replaced (£400+) at my usual garage.
Read the small print. Don't be confused when they mention "any VAT registered garage" when they're giving their spiel about the various add-ons and warranties.
They won't refund a penny.
Lovely sales staff (if a bit tedious with the optional extras), very poor after sales.
I'm actually glad I didn't involve them in repairs after seeing some of their other reviews on here.
Avoid!

Antwoord van Sytner Group - Sytner Select Wakefield
Really great service, very friendly staff thank you

Antwoord van Sytner Group - Sytner Select Wakefield
Yvonne at Sytner Select Wakefield was absolutely outstanding in every aspect. Her attentiveness and manner left me feeling completely at ease, rather than the pressure of many salespeople. She was a joy to deal with. If you are thinking of buying a car from Sytner Select Wakefield, seek out Yvonne for the best sales experience.

Antwoord van Sytner Group - Sytner Select Wakefield
Truly shocking experience!
I bought an Audi A6 from Sytner in Wakefield. I was told the car had had a 150 point inspection. I picked the car up from the garage and instantly the brakes on the car were grating and grinding, I phoned them up and they agreed to book the car in for remedial work. I picked the car back up to realise that the car brakes were still grinding and grating. The garage had changed the rear disks and pads but left the front grinding with disks that need replacing.
Overall the only thing they’re interested in is making as much money as possible per car sold. The after sales communication is very poor.

Antwoord van Sytner Group - Sytner Select Wakefield
What made my experience great was the customer care israr that attend to us, and I he was so polite, willing to assist and cheering.
What the company is doing well is keeping all their cars clean all day because the cars are all looking clean all the time i came to inspect the car we wanted to buy.

Antwoord van Sytner Group - Sytner Select Wakefield
Had a great experience at sytner today, checking a car, really liked the car, brilliant, thanks to Israr, great guy, made us feel welcome.

Antwoord van Sytner Group - Sytner Select Wakefield
Very very good top notch service from israr … 🔥🔥🔥🔥🔥

Antwoord van Sytner Group - Sytner Select Wakefield
Tyler & Herbie:
Extremely helpful and patient. Explained everything thoroughly from start to finish and helped in every way they possibly could to ensure the car was secured.

Antwoord van Sytner Group - Sytner Select Wakefield
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