We had a great experience working with Taradel. Rachel was extremely helpful, knowledgeable, and able to answer every question right away. She made the entire process smooth and easy, and we felt conf... Toon meer
Bedrijf heeft geantwoord
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As I was trying to figure it out online, I received a call from a PERSON to help me navigate an order.
Bedrijf heeft geantwoord
This is our second time using Taradel for EDDM as a small retail business. The process is so simple and straightforward. Our mailers looked great the first time around and I am sure our most recent or... Toon meer
Pretty easy process to create EDDM postcards. I really liked the location map tool so that I could pinpoint the location for my postcard deliveries with ease. In addition, the Taradel team w... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Info over Taradel
Geschreven door het bedrijf
Need new customers? We make marketing easy.
EveryDoorDirectMail.com (powered by Taradel) makes it easy to reach new customers with direct mail postcards, Google ads, Facebook ads, and more. Plus, track every call and click through our online performance dashboard.
Try our powerful app for free — and see why more than 20,000 small businesses advertise through Taradel.
Contactgegevens
Verenigde Staten
- www.taradel.com
4,6
Uitstekend
757 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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A Real Person Helped Me
As I was trying to figure it out online, I received a call from a PERSON to help me navigate an order.
7 april 2026
Review zonder uitnodiging
Antwoord van Taradel
Thanks so much for sharing this, Susan! We know getting started online isn’t always straightforward, so we’re really glad one of our team members was able to step in and make things easier. If you ever need anything else, we’re always here to help.
Antwoord van Taradel
Thanks so much, Sydney! We really appreciate you taking the time to share this. It’s great to hear you had a positive experience and felt supported by our team.
Excellent!
Shana and Danielle were great to work with and made the transaction seamless!
30 maart 2026
Review zonder uitnodiging
Antwoord van Taradel
Thank you so much for the kind words! We’re thrilled to hear Shana and Danielle made the process seamless for you. We truly appreciate your feedback and your business!
Great customer service
Great customer service, always helpful and professional.
26 maart 2026
Review zonder uitnodiging
Antwoord van Taradel
Thank you so much, Cynthia! We truly appreciate your continued partnership over the years and are so glad to hear you’ve consistently had a great experience with our team!
Antwoord van Taradel
Thank you, Kayla! We’re so glad you found the site easy to use and had a great experience with our customer service. We really appreciate your feedback!
Easy and Effective
It's easy to pick mail routes near my business. I create my own postcards, upload is easy. And I get more response from postcards than any digital ads.
16 maart 2026
Review zonder uitnodiging
Antwoord van Taradel
Thank you so much, Susan! 😊 We’re incredibly grateful you trusted us with your business and love hearing you’re seeing strong results—boom, that’s what it’s all about! 🚀 Your feedback means a ton to us, and we’re excited to keep helping you reach even more customers!
happy yes it was good
12 maart 2026
Review zonder uitnodiging
Antwoord van Taradel
Thank you so much, Mike! 😊 We’re grateful you trusted us with your business and thrilled to hear you had a great experience. Your feedback means the world to us—here’s to helping you achieve even bigger results ahead!
Rachel Shaw is a star
“I had an excellent experience working with Rachel Shaw at Taradel. From start to finish, Rachel was professional, responsive, and genuinely focused on delivering quality. She took the time to understand my needs and went above and beyond to make sure everything was handled efficiently. The communication was clear, deadlines were explained, and the final results exceeded my expectations. I highly recommend their services to anyone looking for reliable and top-notch direct mail solutions.”
11 maart 2026
Antwoord van Taradel
Thank you so much for the kind words, John! We’re incredibly grateful that you trusted Taradel with your business, and we’ll be sure to share your feedback with Rachel. Your support means the world to our team, and we’re excited to help you achieve even bigger marketing wins ahead!
Marketing Made Easy
Easy to use website, Step by Step emailed instructions, and a follow up phone call! Service is the BEST
5 maart 2026
Review zonder uitnodiging
Antwoord van Taradel
Thank you so much for the fantastic review! We’re thrilled to hear that our step-by-step guidance and follow-up support made the process easy for you. We truly appreciate you trusting Taradel with your business—your feedback means the world to our team!
Helpfulness
We had a great experience working with Taradel. Rachel was extremely helpful, knowledgeable, and able to answer every question right away. She made the entire process smooth and easy, and we felt confident moving forward because of her responsiveness and expertise. Highly recommend working with their team!
4 maart 2026
Antwoord van Taradel
Thank you so much for the thoughtful review! We’re incredibly grateful you trusted Taradel with your business, and we’re thrilled to hear Rachel made the process smooth and easy from start to finish. Your feedback means a lot to our team, and we’re excited to help you reach even more customers ahead!
Antwoord van Taradel
Thank you for your feedback! We’re thrilled to hear the upload process was quick and easy for you. We truly appreciate you trusting Taradel with your business, and your review means a lot to our team!
I went online and enrolled in an email…
I enrolled in an online email marketing plan and selected approximately 13,000 homes from a map, which were presented as opted-in recipients. However, the first campaign generated fewer than 100 clicks. For an investment of $225, I feel the marketing opportunity was misrepresented. I was never provided with realistic expectations regarding potential results.
While I appreciate that my payment for the second and third runs was refunded, I believe the program was misleading from the start.
IN REPLY - SEE BELOW- your campaign lied - my website has analytics that tracks every click - so your company misrepresented the results as well as gave me NO forecast as to what I could expect. I had under 100 clicks to open about of over 13,000 emails- the numbers speak for themselves. Thank you for refunding my 2nd and 3rd scheduled send- i was actually on the phone to my credit card to contest the entire charge -
24 februari 2026
Review zonder uitnodiging
Antwoord van Taradel
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that you felt disappointed with your experience. That’s never the impression we want to leave.
Typical industry benchmarks for email marketing average around 15-25% open rates and 2-5% click-through rates, depending on industry and audience. Your campaign’s open rate was well within, and in some areas, above standard performance range.
While we cannot guarantee a specific number of clicks or conversions, targeted email marketing is designed to generate awareness, engagement, and interest within a selected audience. Results can vary based on factors such as offer strength, brand familiarity, timing, and market demand.
Email is often most powerful when paired with other channels like direct mail, Google Display Ads, or social advertising to increase frequency and reinforce the message. Many of our most successful customers use a multi-touch strategy to strengthen results over time.
We appreciate the opportunity to have worked with you and wish you continued success with your marketing efforts.
they were able to walk me through the…
They were able to walk me through the ordering process to get our first order in! Super helpful.
21 februari 2026
Review zonder uitnodiging
Antwoord van Taradel
Thank you so much for the 5 stars! 🌟 We’re incredibly grateful you trusted us with your business for your very first order, and we’re so glad our team could walk you through it step by step. Your feedback means the world to us — here’s to a successful first campaign and many more to come!
platform works well, upselling is overwhelming
platform works well, amount of upselling was too mcuh for me
24 februari 2026
Review zonder uitnodiging
Antwoord van Taradel
Thank you for taking the time to share your feedback. We’re really glad to hear that the platform worked well for you. That means a lot.
We also appreciate your honesty regarding the upselling. At Taradel, we operate as a consultative, multi-channel marketing company. Our goal is always to help small businesses get the strongest possible response from their campaigns. Because of that, we make it a habit to recommend best practices that are proven to improve results.
Some of those recommendations include multiple-impression mailings and pairing direct mail with digital components like Google Display Ads, Facebook Ads, or targeted email campaigns. We’ve seen firsthand that combining channels and reinforcing the message often produces significantly better outcomes than a single-touch campaign.
That said, we never want any customer to feel pressured. Our intention is simply to provide guidance that helps maximize your return on investment and set you up for long term success.
We truly appreciate the opportunity to serve you and value your feedback. If there’s ever anything we can adjust to better support your goals and comfort level, we’re here to listen.
Ordering was super easy
Ordering was super easy, and I loved that the live chat connected me with a real person—not a robot! Made everything so much smoother. I'll absolutely be using them again.
30 december 2025
Review zonder uitnodiging
Antwoord van Taradel
Thank you so much for the 5 stars! We’re truly grateful you trusted us with your business, and we love hearing that our live chat made the process smooth and personal (real people for the win! 🙌). Your feedback means more than you know — we can’t wait to help power your next campaign!
Easy to get info--WAY better than the competition
Easy to get info--unlike all the other companies I looked up for direct mail, I did not have to wait for a phone call for info--it was all listed on the site.
16 februari 2026
Review zonder uitnodiging
Antwoord van Taradel
This is so great to hear — thank you! 🙌 We’re incredibly grateful you trusted us with your business, and we work hard to make marketing simple, transparent, and stress-free from the very first click. Your feedback means the world to us and fuels our mission to make growing your business easier every day
Customer Service Second to None
Pretty easy process to create EDDM postcards. I really liked the location map tool so that I could pinpoint the location for my postcard deliveries with ease.
In addition, the Taradel team was very helpful in insuring my design fit perfectly to to the postcard while presenting a high-quality appearance. Their responsiveness and customer service was top-notch!
I really wish they had a few pressure washing templates to work with, but their design team made up for that shortcoming by assisting me in creating one that fit my needs and desires.
Overall, I was pleased and will continue to use, and refer, Taradel to others for EDDM postcard services
3 februari 2026
Review zonder uitnodiging
Antwoord van Taradel
Wow — thank you for such an incredible review! 🌟 We’re truly grateful you trusted us with your business, and it’s amazing to hear that our map tool and design team helped bring your vision to life. Your feedback means so much to us, and we’re excited to keep supporting your growth (and earning those referrals!)
Sunny Kim was very professional and…
Sunny Kim was very professional and patient walking a new customer through the process.
3 februari 2026
Review zonder uitnodiging
Antwoord van Taradel
Thank you so much for the 5 stars! 🌟 We’re incredibly grateful you trusted us with your business, and we’re so glad Sunny was able to guide you through the process with professionalism and patience. Your feedback truly means the world to us — we can’t wait to see your campaign succeed! 🚀
Sunny made it easy to process our order
Sunny made it easy to process our order
21 januari 2026
Review zonder uitnodiging
Antwoord van Taradel
Thank you so much for your kind words Cindy! We're incredibly grateful you trusted us with your business — and your feedback truly means the world to us. We're cheering you on every step of the way! ✨
Antwoord van Taradel
Hi Joe, thank you for your review! We're glad to hear your experience was great.
We're always looking for ways to make every customer's experience a 5 star one. If there's anything we could have done to take your experience from 3 star to 5 star, we'd love to hear about it. Your feedback helps us grow, improve, and continue to support amazing businesses like yours.
Thank you again for choosing Taradel. We hope to work with you again soon, and earn those extra stars next time!
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