TC Harrison Group Reviews 

13.204
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Really pleased with my new Chery Tiggo 9! Jesse was great! So informative and helpful, kept me up to date, brought my car inside the showroom on the pick up day for me to unveil it under the cover! Sh... Toon meer

Beoordeeld met 5 van de 5 sterren

We had a fantastic experience at TC Harrison This must be the first time purchasing a car I felt comfortable at ease no pushy sales just a pure professional gentleman who took notice of what I was... Toon meer

Beoordeeld met 5 van de 5 sterren

The sales rep was very good efficient and got the car ready for the day he says but the only problem is I did not spot. There are two deep scratches 1 on the bonnet towards the driver side and the oth... Toon meer

Beoordeeld met 5 van de 5 sterren

Whilst I didn't choose a Ford car for the first time, 1 I have confidence that TCH will look after my new Chery car. My experience was made very easy with the help and patience of Jesse who was very i... Toon meer

Bedrijfsgegevens

  1. Autodealer
  2. ook in
  3. Autokeuringsstation
  4. Autoschadebedrijf
  5. Motorvoertuighandelaar
  6. Uitdeukservice
  7. Verkoper van tweedehands auto's

Geschreven door het bedrijf

TC Harrison Group was founded in 1931 by Thomas 'Cuth' Harrison and has since grown into one of the country's largest family owned dealer groups. With family values and excellent customer service at the heart of our business, we aim to delivery an exceptional experience for each and every visitor. Every year we assist thousands of Ford, Omoda, Jaecoo and KGM owners and new customers in finding, purchasing and maintaining their preferred vehicle. Visit us to choose a brand new or approved used Ford car or commercial vehicle. We can also offer you tailored finance and servicing deals with any model. Throughout your ownership of a TC Harrison supplied vehicle, you'll be supported by our accident repair, maintenance and MOT services, with genuine Ford parts and accessories available to fit your model perfectly. As well as our main Ford dealership at Pride Park in Derby, we have showrooms, parts centres and servicing centres in five other locations. You can contact us in Huntingdon, Spalding, Burton, as well as our multi-franchise site at Peterborough housing Ford, Ford Transit Centre, Omoda and Jaecoo all on one site. You can also visit us at our newly refurbished KGM dealership located in Spalding. TC Harrison is celebrating 95 years in the motoring industry in 2026, and we're continuing to go from strength to strength. Our comprehensive knowledge of vehicle sales, parts and servicing is combined with the warm and friendly service provided by each member of our team.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

13K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(13.204)

1.273 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent follow up to a casual enquiry…

Excellent follow up to a casual enquiry as to car availability. Fitted all my requirements and deal done within about a week or 10days.

29 augustus 2026
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Antwoord van TC Harrison Group

Thank you for your kind review. We're glad we could help find the right car for your requirements and make the process quick and straightforward. Thank you for choosing TC Harrison!

Beoordeeld met 5 van de 5 sterren

Wonderful staff

Reece has a relaxed approachable manner which made the whole experience stress free and trustworthy.
Our experience in the dealership was one of a good atmosphere with friendly staff all willing to help each other. One of the other sales staff even collected us from the station.
Car was well prepared and has been faultless since collection.
Paperwork process was pain free, from finance to final handover. I also received a follow up call confirming my satisfaction.
My concerns over buying from a distance were not necessary as Reece described the car accurately. Just good service I would not hesitate to recommend.

29 augustus 2026
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Antwoord van TC Harrison Group

Thank you for your wonderful review. We're delighted to hear Reece made the experience stress-free and trustworthy, and that our team provided such friendly and helpful service throughout. Thank you for choosing TC Harrison!

Beoordeeld met 5 van de 5 sterren

Polite and Professional

Polite, professional and great communication. After visiting several garages with the opposite qualities, the staff here were a pleasure to do business with. Thank you

29 augustus 2026
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Antwoord van TC Harrison Group

Thank you for your kind review. We're delighted to hear you found our team polite and that your experience was such a positive one. Thank you for choosing TC Harrison!

Beoordeeld met 5 van de 5 sterren

Simon was so helpful and gave great customer service

Simon was so helpful and patient with us. We're not good doing online forms and we asked him if he could help and he talked us through it all.
Simon was very knowledgeable about the motor we were buying. All our questions were answered. He offered to connect our phones and talk us through all the functions. Showed us all the features on the car.
Simon gave us great service and my hubby said he makes a lovely cup of tea.
I would definitely go there in the future and definitely recommend this company to other people based on our experience.

24 augustus 2026
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Antwoord van TC Harrison Group

Thank you for your wonderful review. We're glad Simon provided such helpful and knowledgeable service, making the whole process easy and enjoyable. Thank you for choosing TC Harrison!

Beoordeeld met 5 van de 5 sterren

TC Harrison Huntingdon

Just purchased my new car from
TC Harrison Huntingdon, we recieved very good service no high pressure.
Dan and Brian was very helpful and was very transparent with all the information regarding the purchase of my car .
Reception show room emaculate. Its very refreshing to see purchase price on Vehicles in the sales area many customers like to see information on cars they are purchasing. Rosie March Cambs

26 augustus 2026
Review zonder uitnodiging
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Antwoord van TC Harrison Group

Thank you for your kind review. We're delighted to hear Dan and Brian provided helpful service with no pressure, and that you enjoyed your experience at our Huntingdon showroom. Thank you for choosing TC Harrison!

Beoordeeld met 5 van de 5 sterren

great service

We always been look after by Caroline Riley for number cars and kugas we met Phil Lyett by chance on vist to service he was very about the new 2.5 kuga and with test drive did deal had a new one with the help of Paul in sales office top class service to your staff

28 augustus 2026
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Antwoord van TC Harrison Group

Thank you for your kind review. We're glad Phil, Paul, and Caroline provided such great service and helped you find your new Kuga. Thank you for choosing TC Harrison!

Beoordeeld met 5 van de 5 sterren

Easy trouble free transaction

Easy trouble free transaction. Tom was very helpful and took the time to explain the controls and helped set up the technology needed to understand and drive our new car. Part exchange straightforward and also problem free. Although we don’t intend changing the explorer for many years we would definitely recommend using TC Harrison to anyone looking for a new/used car.

21 augustus 2026
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Antwoord van TC Harrison Group

Thank you for your kind feedback! We're glad Tom was able to make the process simple and help you get set up in your new Explorer. Thank you for choosing TC Harrison!

Beoordeeld met 5 van de 5 sterren

Friendly hMariaelpful staff especially Maria

Friendly helpful staff especially Maria

21 augustus 2026
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Antwoord van TC Harrison Group

Thank you for your kind feedback! We're glad to hear you found our team friendly and helpful, especially Maria. We really appreciate your support and look forward to seeing you again. Thank you for choosing TC Harrison!

Beoordeeld met 5 van de 5 sterren

Lovely experience with Malcolm (sorry…

Lovely experience with Malcolm (sorry if I’ve spelt your name wrong)
Very helpful, answered all my questions.

28 augustus 2026
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Antwoord van TC Harrison Group

Thank you for your lovely review! We're glad Malcolm was so helpful and took the time to answer all your questions. We'll be sure to pass on your kind words. Thank you for choosing TC Harrison!

Beoordeeld met 3 van de 5 sterren

An Odd Experience

The staff at TCHarrison were lovely, honestly I couldn't find fault with any one I spoke to during my visits there. No sales pressure, and very accommodating. However the car buying experience itself was a little chaotic and has left me a little bewildered.

The initial purchase was fine, all explained and guided through well enough, but upon collecting the car this is where I saw some issues. The sales person I was with had another customer turn up for them, so he had to deal with that person whilst I was going through my collection procedures (tax, insurance, payments etc), so it all took a lot longer than it should have. I had plenty of time so just shrugged it off.

The sales person had to keep popping into a back office to speak with management to get things signed off and agreed, and later a senior sales person had to come out and run through what id describe as an audit of the process with me? Never had anything like this before, just felt unnecessary, though he was a nice guy too.

Before I was taken to the car the original sales person came out of the office and asked a very strange question, which I'm led to believe he was prompted to by management. The question was where did you get the funds from to pay the deposit? I paid about 60% of the car through a deposit and this question was not on any form that I saw, it was asked verbally and he then disappeared back into the office to relay my answer I assume. I found this quite jarring.

So onto the car handover, the process was fine, shown around it and how things work, and the outside was immaculate. However the inside was far from clean which I stated immediately. It was agreed I'd bring it back for a valet in a week or so. I left with the car and had no issues with it.

When I brought it back for the valet I pointed out what was needed and left it with them for neatly 2 hours. When i got it back it looked clean initially but the windows internally were covered in streaks, I mean quite severely. It was only visible when the sun hit the windows, but I'd expect a better job. I had to redo them when I got home. The rest of the car was done very well.

The final issue was that my unused EV charging cable (mine is tethered at home) which was in the boot, was no longer in the car when I got home. Genuine mistake no doubt, removed to clean the car and they forgot to put it back, it happens I guess, but it just added to the whole odd and somewhat chaotic experience.

21 augustus 2026
Beoordeeld met 3 van de 5 sterren

Purchase of a used Ford Fiesta.

Purchase of a used Ford Fiesta.
I had a test drive and found a few problems with the car. The Salesman made a list of the faults and said he would get them all sorted. So I decided to reserve the car. I received a call about a week later informing me the car was now ready for me to test drive again. I arrived that afternoon and took the car out again,
Everything I had asked to be done had been done, except a small dent, this had been left because of a problem accessing the dent, it required a small hole to be drilled then plugged, so they left it for me to decide if I wanted that done. I decided to leave it for now, but was informed I could have it done later should I change my mind.
I decided to have the car so we went into the showroom to sort the paperwork.
I was offered a drink, and we sat down.
If I am honest it all felt a little rushed after that, not pressured but definitely wanted to get it done as quickly as possible and get me out of there.
The other thing I asked for was a copy of the 75 point check that was supposed to be done with all the used car stock.
I am still waiting for this a week later having made a couple of calls and another visit to the showroom, all without success. I would have liked to have seen this to see what condition the mechanic thought the tyres and brakes were in, and any other potential mechanical faults or future costs I might incur. I am expecting a follow up call so l will ask again for this information.
All in all the staff are very professional,
But in my opinion I would have liked it to be a little more relaxed rather than rushed.

27 augustus 2026
Beoordeeld met 5 van de 5 sterren

Excellent Experience. We visited the dealership with a view…

We visited the dealership with a view of comparing colours. We didn’t expect them to have a car in stock with our colour of choice and the preferred model with desired specification.
We spoke with Sam who was excellent and answered all our queries clearly. There was no hard sell and we were never put under pressure to buy.
The dealer offered a fair price for our current car so after going away and discussing the offer we decided to return and agreed to buy.
We returned a few days later to collect the car which had been fully prepared ready for our collection.

15 augustus 2026
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Antwoord van TC Harrison Group

Thank you for your great feedback! We're glad Sam could help you find the right car and make the process easy and pressure-free. Thank you for choosing TC Harrison!

Beoordeeld met 5 van de 5 sterren

I bought My Mercedes

I bought My Mercedes from T.C. Harrison. Ethan Clarke was a person who sort out everthing for me. Very helpful and proffesional, answer all my questions and tried to help with everthing. Recommend this person. The only conserns i have that my new car dont have a engine undertray. If technicians seen it is missing, they should order and install it while car been prepared for me.

27 augustus 2026
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Antwoord van TC Harrison Group

Thank you for your feedback! We're glad Ethan provided helpful and professional service throughout your purchase. We appreciate your comments and will take them on board. Thank you for choosing TC Harrison!

Beoordeeld met 5 van de 5 sterren

Polite helpful staff

Polite helpful staff

20 augustus 2026
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Antwoord van TC Harrison Group

Thank you for your kind feedback! We're glad you found our team polite and helpful. Thank you for choosing TC Harrison!

Beoordeeld met 5 van de 5 sterren

The team made buying a new car a…

The team made buying a new car a pleasing experience. I was taken through all the finance options in a clear and thorough way to ensure I fully understood.
Great customer service all round.

23 augustus 2026
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Antwoord van TC Harrison Group

Thank you for your kind feedback! We're glad the team made your car-buying experience easy and helped explain all the finance options clearly. Thank you for choosing TC Harrison!

Beoordeeld met 5 van de 5 sterren

Luke dealt with my purchase he was very…

Luke dealt with my purchase he was very good helpful no pushy sales pitches explained everything in detail didnt rush us very professional. I also had a call to see how I was getting on with the car and said I could call anytime if I needed help with anything

24 augustus 2026
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Antwoord van TC Harrison Group

Thank you for your great feedback! We're delighted to hear Luke made your purchase experience professional, informative and pressure-free. Thank you for choosing TC Harrison!

Beoordeeld met 4 van de 5 sterren

MG IM5 purchase

The sales person Jethro made the transaction easy and pleasent, most documentation was completed online and collected vehicle the following week.
Would highly recomend TC Harrison.

24 augustus 2026
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Antwoord van TC Harrison Group

Thank you for your kind feedback! We're glad Jethro made the process easy and pleasant, and that everything went smoothly from purchase to collection. We really appreciate your recommendation. Thank you for choosing TC Harrison!

Beoordeeld met 5 van de 5 sterren

Excellent Service & Staff

We recently bought a used Renault Austral from T C Harrison and the service from start to finish was top notch. The car was prepared immaculatey and fully checked & serviced. The also gave the car a new MOT, despite not being due.

All of the staff were very courteous and professional. We dealt with Luke Bosworth who was fantastic.

I would have no hesitation recommending the dealership and would certainly return in the future.

23 augustus 2026
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Antwoord van TC Harrison Group

Thank you for your fantastic feedback! We're glad Luke and the team provided excellent service and prepared your Renault Austral to such a high standard. We appreciate your recommendation. Thank you for choosing TC Harrison!

Beoordeeld met 5 van de 5 sterren

Ford Fiesta purchase for my daughter

Purchased a Ford Fiesta from T.C. Harrison for my daughter, and we were very pleased with the whole experience. Brian was extremely helpful, friendly and professional throughout the process. He took the time to answer all our questions and made the purchase straightforward and stress-free.

It was particularly reassuring buying a first car for my daughter, Brian and the team made us feel confident that we were making the right choice.

Would definitely recommend T.C. Harrison and Brian for the excellent customer service.

16 augustus 2026
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Antwoord van TC Harrison Group

Thank you for your wonderful feedback! We're delighted to hear Brian made the purchase straightforward, stress-free and reassuring for you and your daughter. Thank you for choosing TC Harrison!

Beoordeeld met 5 van de 5 sterren

Great and friendly customer service

Great and friendly customer service. Purchase process was easy with the sales team keeping me apprised throughout. Would highly recommend T.C. Harrison Ford to anyone without hesitation.

20 augustus 2026
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Antwoord van TC Harrison Group

Thank you for your great feedback! We're glad you found the service friendly and the purchase process smooth and easy. We really appreciate your recommendation. Thank you for choosing TC Harrison!

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