Team Toyota Reviews 

I am beyond frustrated and deeply disappointed with Toyota. I own a RAV4, and the white paint is literally peeling off across the entire vehicle—large sections of it, not just small spots. It makes the car look old, neglected, and poorly maintained, even though I’ve taken great care of it.

After doing some research and speaking with representatives, I was told this is a known issue—especially with Toyota’s white paint. So clearly, this isn’t an isolated incident. Yet somehow, my vehicle was conveniently excluded from any warranty coverage.

That makes absolutely no sense. The peeling only started within the past year, which shows the defect persisted far longer than Toyota expected. This isn’t normal wear and tear—this is a clear manufacturing defect. Toyota is fully aware of the problem, but instead of standing behind their product, they are choosing to ignore it and push the burden onto customers.

To make matters worse, their customer service has been incredibly disappointing. I was given the runaround, met with generic responses, and ultimately dismissed. No accountability, no real attempt to help, and no willingness to make things right. For a company that prides itself on reliability and quality, this experience has been the complete opposite.

I trusted Toyota when I purchased this vehicle, and that trust has been completely broken. Between the defective paint and the lack of support, I feel like I’ve been stuck with a problem they know exists but refuse to fix.

I will absolutely not be recommending Toyota to anyone, and I will never purchase another vehicle from them again. Buyers beware—if something goes wrong, don’t expect Toyota to stand behind their product.

"I recently had the pleasure of working with Isaiah at Team Toyota of Baton Rouge, and I couldn't be more impressed with the experience. From the moment I arrived, Isaiah created a truly no-pressure environment, which immediately put me at ease. He was knowledgeable, patient, and genuinely focused on helping me find the right vehicle rather than just making a sale.
The two-hour drive to this dealership was absolutely worth it. I ended up purchasing a 2016 Toyota Highlander, and the entire process, thanks to Isaiah's professionalism and straightforward approach, was smooth and efficient. I never felt rushed or pressured at any point.
If you're looking for a Toyota and want a car buying experience free of stress and guided by a helpful and honest representative, I highly recommend seeking out Isaiah at Team Toyota of Baton Rouge. He made the entire process a positive one!"

A big thank you to Isaiah and all involved with helping us make the purchase!

Best Regards,

Georgette & Paul Hibbs

Deven Powers was an amazing sals representative. He helped me find the perfect suv. I told him what i was looking for and that i needed it As quickly as possible. Team Toyota was One of the best experiences i had at a car dealership. The BEST!! Thank you team Toyota. And Devon for an amazing experience..

recently took my vehicle a Toyota Highlander 2019 that I purchased from Team Toyota of Schererville, IN 46375 for its 5,000 mile service on 6/02/23. They run an inspection report and suggested I change my brake fluid and perform an alignment on my car. They used a video of a worn out tire that did not belong to me to make the justification. After I noticed the fraud they had done, I went back to the dealership on 7/1/23 and asked them for a pre- inspection alignment report and a post - alignment report. The customer agent I worked with, Mr. Jeremy Tessman refused to print out the the post inspection report claiming he did not have access to the serviceman bay computer. Attached you will find pictures and video of the fraud video and picture of the tire they used to scam me. The vehicle is garaged and the mileage on it is 26,847. This is not a vehicle that is abused at all. At this point I just want a refund of $160.00 for the scam they tried to run over me. The first picture shows the worn out tire they used to perpetrate the fraud. The rest of the tires are the current state of my tires. You be the judge if you can trust these charlatans with your vehicle and hard earned money.

I had a great buying experience. 1 person I would like to mention is Mr. Fred he is very knowledgeable and knows his stuff. He made my husband and I feel very comfortable nothing felt pushed on us. He also made sure the cars fell within our budget. We ended up leaving with 2 new cars. We are very happy and have started referring others to your place of business. Keep him around for many years to come. Mr. Shaun E. was also very professional.

One Happy Customer

Always thought the AA were the bees knees on breakdown, and policies.Not so from my experience.
Wrenton Rogers

Great car overall. a bit pricy, but full of features. recommended

great car for new drivers and toyota are consistent in service in my experience too when it comes to parts and replacements etc

After the treatment I received at Team Toyota, I'll definitely be back here the next time I'm looking for a new vehicle. Unbelievably friendly (and non-pushy) staff, and I got a great deal on top of everything! I'm a part of the Team now!

I'd highly recommend the folks at Team Toyota. They not only had the best price I found, they made my buying experience really simple and pain free - which is how it should be! If you're looking for a new car, you should really check these guys out.

I found that these guys are true professionals. I am super busy and they help get me into and out of the dealership without hassle. Great people to work with.