Really enjoyed my son's 21st birthday here. We did quite a lot of activities but very disappointed at not being offered discounts like they do online for activities. Spent a small fortune and felt we... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie10-15 Chetham Court, Winwick Quay, Warrington, WA2 8RF Warrington, GB
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Lees wat reviewers zeggen
Overall it is great at Tenpin in Warrington, however I feel that there needs to be more staff working, the bay we were in was full of empty drinks and someone had spilt drinks on the floor and left th... Toon meer
Bedrijf heeft geantwoord
We had a fantastic day at Tenpin Warrington with one adult and two children. The bowling was great fun, the atmosphere was lively and family-friendly, and there was plenty to keep the kids entertained... Toon meer
Bedrijf heeft geantwoord
Great price, lots of activities to do More staff needed during busy periods, long queues, nobody attended to fix issue with lane and it was broken the whole game
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contactgegevens
10-15 Chetham Court, Winwick Quay, Warrington, WA2 8RF, Warrington, Verenigd Koninkrijk
- 0333 034 6100
4,1
Goed
334 reviews
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Lovely time
Really enjoyed my son's 21st birthday here. We did quite a lot of activities but very disappointed at not being offered discounts like they do online for activities. Spent a small fortune and felt we could have been offered some discounts for putting over £200 their way...
20 augustus 2026
Antwoord van Tenpin - Warrington
Hi Rosemary
Thank you for your 4-star rating. We're delighted to hear you celebrated your son's 21st birthday with us and enjoyed the activities. We understand your disappointment regarding the lack of discounts, especially after spending a significant amount. We appreciate your feedback on our pricing and offers. Best wishes - Clare
Antwoord van Tenpin - Warrington
Hello Steven,
Thank you for taking the time to rate Tenpin Warrington 5 stars. We are so pleased to hear that you enjoyed our facilities and found our reception warm and helpful. We hope to welcome you back again very soon! All the best ~ Laura
Overall it is great at Tenpin in…
Overall it is great at Tenpin in Warrington, however I feel that there needs to be more staff working, the bay we were in was full of empty drinks and someone had spilt drinks on the floor and left the blue roll everywhere, tables all cluttered with drinks in the area to eat in. I get that it was bank holiday. But it is off putting, the staff working work incredibly hard though.
2 september 2026
Antwoord van Tenpin - Warrington
Hello Lisa, Thank you for taking your time to leave us a wonderful 4* review. We are pleased to hear that you enjoyed your recent visit to our Tenpin in Warrington. We will pass your comments onto our team to help us gain that final star from you. We do hope to see you again very soon for a much more smoother visit. Many Thanks - Kimberley
Disappointed
We arrived early to be able to enjoy some time on the pool tables and have some food before out time slot for bowling.
When we went to order the food we asked for pizza, they had none left, asked for chicken wings, none left, asked for nachos none left..... Only thing they had was burger and chips. (And they didn't have enough for a family of 5)
We had to change our bowling slot to a later time (1.5hrs) so we could leave to get something to eat and come back. No apologie given.
31 augustus 2026
Antwoord van Tenpin - Warrington
Hi Sarah, thank you for taking the time to leave a review of Tenpin Warrington. We are truly sorry to hear about the disappointing experience you had with our food availability and the inconvenience it caused to your bowling plans. We understand how frustrating this must have been, and we sincerely apologize for that. We will be addressing this internally with our team to ensure such incidents do not happen again. If you would like to discuss this further, please could you email customer.feedback@tenpin.co.uk with the subject 'Review-Warrington' for somebody to contact you regarding this. Best wishes-Leila
Warrington Tenpin visit
We visited the Warrington Tenpin on 27 August for bowling and Escape Room. On that particular day, it wasn’t that hot outside, however, It was far too hot in both the bowling alley and the escape rooms. It really spoiled the Escape Room activity in particular as we couldn’t focus on the activity due to the temperature. Such a shame as we were really looking forward to it and it would have been a good experience had it not been so hot.
27 augustus 2026
Antwoord van Tenpin - Warrington
Hi there, thank you for your feedback regarding your recent visit to Tenpin Warrington. We are very sorry to hear that the temperature in both the bowling alley and the escape room was uncomfortably warm, and that this impacted your experience, particularly in the Escape Room. We appreciate you bringing this to our attention. If you would like to discuss this further, please could you email customer.feedback@tenpin.co.uk with the subject 'Review-Warrington' for somebody to reach out to you regarding this. Best wishes-Leila
Bowling good, service, food and drink apalling
The bowling was good. The service at the lanes and in the cafeteria area was abysmal.
The food when it came after 50 minutes was hardly fit to eat!
1 september 2026
Antwoord van Tenpin - Warrington
Hello Susan,
Thank you for taking the time to rate Tenpin Warrington 3 stars. We're glad you enjoyed the bowling. We sincerely apologise for the poor service you experienced and the long wait for your food, which was not up to standard. We'll share your comments with our team to make improvements. All the best ~ Laura
We managed to bowl without wait too…
We managed to bowl without wait too long this time , but was gutted we didn't manage to get anything to eat while there this time,due to being out of food stock, according to staff due to a very busy weekend
2 september 2026
Antwoord van Tenpin - Warrington
Hello Yvonne,
Thank you for taking the time to rate Tenpin Warrington 4 stars. We're glad to hear you didn't have to wait long for bowling this time. We sincerely apologize for the inconvenience of not being able to get food due to stock issues. We understand this was disappointing and will pass your feedback to the team. All the best ~ Laura
Great price but neeed more staff on duty
Great price, lots of activities to do
More staff needed during busy periods, long queues, nobody attended to fix issue with lane and it was broken the whole game
2 september 2026
Antwoord van Tenpin - Warrington
Hello Natalie,
Thank you for taking the time to rate Tenpin Warrington 4 stars. We appreciate your feedback and are glad you enjoyed our activities and pricing. We're truly sorry for the long queues and the issue with your lane. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Antwoord van Tenpin - Warrington
Hi there, thank you for leaving a review of Tenpin Warrington. We are concerned to hear about the undercooked chicken burger and we will be reviewing our kitchen procedures. If you would like to discuss this further, please could you email customer.feedback@tenpin.co.uk with the subject 'Review-Warrington' for somebody to contact you regarding this. Best wishes-Leila
Antwoord van Tenpin - Warrington
Hello Tracey,
Thank you for taking the time to rate Tenpin Warrington 5 stars. We're so glad you enjoyed the wide variety of activities we offer. We appreciate your kind words and look forward to welcoming you back again soon. All the best ~ Laura
Great place to go with the family
Great place to go with the family. Lots of things to do. We had a great time. The only complaint I have is that it was dirty. Tables around the bowling area were full with previous peoples drinks and food and not cleared, leaving it all sticky. Toilets were also dirty.
2 september 2026
Antwoord van Tenpin - Warrington
Hello Jane,
Thank you for taking the time to rate Tenpin Warrington 4 stars. We appreciate your for your feedback. We're delighted to hear your family had a great time and enjoyed the activities. We sincerely apologize for the cleanliness issues you experienced with the tables and toilets. We're addressing these concerns with our team for immediate improvement. We hope that your next visit is a 5 star experience. All the best ~ Laura
I can’t believe there is no hand…
I can’t believe there is no hand sanitizer stations in the bowling areas. The holes in those balls are an absolute quagmire of disease. I had to watch our party like a hawk to make sure nobody touched their face, eyes or mouths. I wouldn’t allow them to buy food because of this.
I admit that this is probably my only reason for not giving 5 stars but it’s a massive concern to me. Next time we visit I will make sure we bring our own sanitizer.
29 augustus 2026
Antwoord van Tenpin - Warrington
Hello Penno,
Thank you for taking the time to rate Tenpin Warrington 3 stars. We understand your concern regarding the absence of hand sanitizer stations in the bowling areas and the impact this had on your visit. We will certainly take your comments into consideration for future improvements. We hope that your next visit is a 5 star experience. All the best ~ Laura
Great day out at a good price
2 september 2026
Antwoord van Tenpin - Warrington
Hello Darren,
Thank you for taking the time to rate Tenpin Warrington 5 stars . We are delighted to hear that you had a great day out and that you found the prices agreeable. We look forward to welcoming you back again soon. All the best ~Laura
Very easy to get to and park bowling…
Very easy to get to and park bowling was very good
2 september 2026
Antwoord van Tenpin - Warrington
Hello Andrew,
Thank you for taking the time to rate Tenpin Warrington 5 stars. We are so pleased to hear that you found it easy to get to us and that you enjoyed your bowling experience. We hope to see you again soon! All the best ~ Laura
Antwoord van Tenpin - Warrington
Hello Gemma,
Thank you for taking the time to rate Tenpin Warrington 5 stars. We are delighted to hear that the staff were helpful and the service was quick. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
Antwoord van Tenpin - Warrington
Hello JF,
Thank you for taking the time to rate Tenpin Warrington 5 stars. We are so pleased to hear that you had a great bowling experience and that our team contributed to your positive visit. We hope to welcome you back again very soon! All the best ~ Laura
The bowling was great
The bowling was great. The food not so great fries were hard and barely luke warm. The Southern fried chicken burger was just edible. Very bland and dry and the bun it came in was the same. Not worth the price charged. The sachet of sauce wasnt much use either
1 september 2026
Antwoord van Tenpin - Warrington
Hi there. Thank you for taking the time to leave us a review for our Warrington Tenpin location. It is disappointing to hear that you did not enjoy the food, we appreciate your feedback regarding this and always recommend speaking to the team on site if there are any issues. - Best wishes, Jade.
Wait for food 45 minutes we had…
Wait for food 45 minutes we had finished are game before we had it
2 september 2026
Antwoord van Tenpin - Warrington
Hi Christine, thank you for leaving Tenpin Warrington a rating and review. We are truly sorry to hear about the extended wait time for your food. We understand how frustrating it is to finish your game before your meal arrives. We will ensure your feedback is shared with the correct teams, and we hope to welcome you back for a much better visit in the future. Best wishes - Rosie
Poor service
The place looks nice for the upgrades, and we liked the touchscreen system in the bowling lanes for it's ease of use, the kids liled having their photo attached to their score.
Unfortunately there was a fault with the lane part way through our second game. I pressed the assistance button and after waiting 10 minutes noone had been so I went to the service desk at the bar. The person there told me they would send someone to fix the issue so I went back and waited another 10 minutes, however noone came. I went back to the bar and asked again, the person said they would reset the lane and send someone to check the issue. I also mentioned at this time that we would now be late for the pre-ordered pizza which we had arranged to have after bowling at 12pm. I went back to the lane and waited for the lane to be fixed again. After another 15 minutes, at 12.10, a member of staff brought our pizzas over, I informed him the lane still wasn't working, he then moved us to another lane to finish our game.
When the kids got to eating their pizza we were disappointed to find that they were both burnt, the kids ended up leaving most of it, and I can't blame them as I tried it myself and it was not nice.
I think waiting 45 minutes for an issue with the lane was unacceptable, especially as in that time not one staff actually came to look at the lane to assess the problem. The food wasn't edible, but at this point I'd given up on expecting any resolution from the staff so we left.
26 augustus 2026
Antwoord van Tenpin - Warrington
Hi Sarah, thank you for taking the time to leave a review of Tenpin Warrington. We're sorry to hear about your recent experience and the issued you were faced with. This is not the standard we would usually expect. To discuss this further, please send an email to customer.feedback@tenpin.co.uk. Please include as much detail as possible. Once again, we're sorry for the disappointment caused and we do hope to welcome you back again for a much better experience.
Take care,
Kirsty
Worse soft play ever not even worth it.
26 augustus 2026
Antwoord van Tenpin - Warrington
Hi Marvi
We are truly sorry to hear that our soft play experience did not meet your expectations. We are constantly working to improve our facilities and appreciate your feedback. Best wishes - Clare
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