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Tenpin Reviews 6.404

TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The staff are polite and helpful me, my partner an two kids loved playing bowling everything was just perfect they had drinks an food menu too Unfortunately the only downside side is they don't do... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I booked us a family of 6 & pre-booked food & soft drinks which I highly recommend as waiting time at the bar was around 20 mins . Plenty of staff just disorganised & no one knew exactly where to form... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My daughter had her birthday there today. Kyle who works there was incredible!!! He completely lead the party, his energy was fantastic and he had everyone up dancing! Nothing was too much trouble an... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Came here to celebrate my 18th birthday. Immediately the worker at check in was very passive aggressive, and made me feel rushed and uncomfortable just for checking in. Was then shocked to find out th... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Bowlingbaan
  2. Bar
  3. Escape room
  4. Lasergamecentrum
  5. Vrijetijdscentrum
  6. Speelhal

Geschreven door het bedrijf

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contactgegevens


4,1

Goed

TrustScore 4 uit 5

6K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Ver nice place big lots of games fun …

Ver nice place big lots of games fun prizes food deals drinks some nice staff who help

3 mei 2026
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Antwoord van Tenpin

Hi Rob, thank you for the 5* rating and review of Tenpin Acton. We're pleased to hear that you had a lovely time and that the team provided great service. We look forward to your return!
Take care,
Kirsty

Beoordeeld met 1 van de 5 sterren

Expensive and everything always breaks

Expensive and everything always breaks. Was better when half price vouchers were available as it was more reasonable then

6 mei 2026
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Antwoord van Tenpin

Hi Matthew, thank you for taking the time to leave a review of Tenpin Manchester - Printworks. We're sorry to hear that you found your recent visit to be expensive and that there was some technical issues. Your feedback is important to us and we will pass on your comments to the correct team. We do hope you will give us another chance in the future.
Take care,
Kirsty

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic birthday party for children! Kyle was a star!

My daughter had her birthday there today. Kyle who works there was incredible!!! He completely lead the party, his energy was fantastic and he had everyone up dancing! Nothing was too much trouble and the kids were constantly entertained. A big big thank you to Kyle and the team for making my daughter's birthday fantastic! Would highly recommend having a party here and make sure you request Kyle!

10 mei 2026
Review zonder uitnodiging
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Antwoord van Tenpin

Hi Kirsty, thank you for the fab 5* review for Tenpin Crewe! We're delighted to hear that you had a lovely party celebration for your daughter and that our team member Kyle had made this an even better experience. We will be sure to pass on your kind feedback, and we hope to welcome you back again soon! Best wishes - Adelaide

Beoordeeld met 5 van de 5 sterren

The staff are polite and helpful me

The staff are polite and helpful me, my partner an two kids loved playing bowling everything was just perfect they had drinks an food menu too
Unfortunately the only downside side is they don't do lifts or ramps as Im disabled with FND so I need to speak with the team an ask what is there accessability to get into bowling. My partner had to carry me up/downs stairs an steps
This was the Kingston upon thames Tenpin.

6 mei 2026
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Antwoord van Tenpin

Hello, thank you for this brilliant 5 star review! We're glad the staff were helpful and you all enjoyed your visit. We appreciate your feedback regarding the ramps too and will ensure this is passed on to the relevant team for future improvements. We hope to see you again soon.
Best wishes,
Demi

Beoordeeld met 2 van de 5 sterren

Staff refused to split payment

Went for our friends birthday to do some bowling. When approaching the counter to pay the member of staff said she couldn’t split our payment because it would take too long and people was behind us.. we found this quite rude as we intended to split our payment and we felt rushed because there was someone behind us. Wasn’t customer service we expected at all.

9 mei 2026
Review zonder uitnodiging
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Antwoord van Tenpin

Hello Daniella,
Thank you for taking the time to rate Tenpin Leeds 2 stars. We appreciate you taking the time to share your experience. We're sorry to hear that you felt rushed and that we didn't meet your customer service expectations regarding splitting payments. Please email customer.feedback@tenpin.co.uk with details, so we can investigate this further. We hope to provide a better experience in the future. All the best ~ Laura

Beoordeeld met 5 van de 5 sterren

Absolutely fab experience and great…

Absolutely fab experience and great evening for my little boys birthday - the staff couldn’t do enough!

6 mei 2026
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Antwoord van Tenpin

Hello Rach,
Thank you for taking the time to rate Tenpin Stoke 5 stars. We're happy to hear that your little boy's birthday was a fab experience! It's great to know our staff made the evening special. Thank you for your positive feedback and we look forward to welcoming you back again soon. All the best ~ Laura

Beoordeeld met 5 van de 5 sterren

Great day out

Very clean establishment. Staff courteous and helpful tho would have liked a print out of games played as there were 25 of us and it was a competition.
We are surely entitled to a print out Originally told they do not do print outs then told sorry printer is broken

29 april 2026
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Antwoord van Tenpin

Hello Elizabeth,
Thank you for taking the time to rate Tenpin Edinburgh 5 stars. We're glad you enjoyed your visit and appreciate your feedback. We regret not providing the game printouts for your group. We'll review our procedures to ensure groups can receive game summaries in the future. All the best ~ Laura

Beoordeeld met 4 van de 5 sterren

Great experience

We were there for a 7year old birthday with 15 kids. Straight forward booking process. Very smooth admission process. Very helpful staff. Great parking. Lots of fun for the kids. The only thing to improve on was Pizza. a few of them were over baked.

2 mei 2026
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Antwoord van Tenpin

Hello Dr Mozaffar,
Thank you for taking the time to rate Tenpin Edinburgh 4 stars. We're glad the booking and admission went smoothly, and that the staff and parking were helpful. We appreciate your feedback on the pizza and will look into it. We're happy the kids had fun at the birthday party! We hope that your next visit to the venue is the 5 star experience we wish to give all our customers. All the best ~ Laura

Beoordeeld met 5 van de 5 sterren

Great venue for kids party

Great venue for kids party. Everyone happy.
Been here before as well and always good.

2 mei 2026
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Antwoord van Tenpin

Hello Ash,
Thank you for taking the time to rate Tenpin Bexleyheath 5 stars. We're happy to hear that our venue was great for the kids party and that everyone was happy. It is wonderful that you have always had a good experience. We hope to welcome you back again soon for another 5 star experience. All the best ~ Laura

Beoordeeld met 4 van de 5 sterren

Staff reserving a lane suitable for my…

Staff reserving a lane suitable for my needs.

6 mei 2026
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Antwoord van Tenpin

Hi Alexander, thank you for taking the time to leave a lovely 4* review of Tenpin Cheshire Oaks! We are so pleased you had a great time and we very much hope to welcome you back again soon! Best wishes - Mel

Beoordeeld met 5 van de 5 sterren
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Antwoord van Tenpin

Hi Anujya, thank you for leaving Tenpin Dudley a lovely 5* rating and review! We're delighted to hear that you find we have great offers available and we greatly appreciate you leaving us this kind feedback. We can't wait to see you again in the future! Best wishes - Rosie

Beoordeeld met 5 van de 5 sterren

Great birthday party hosted at the…

Great birthday party hosted at the bowling centre and the hosts were very friendly and helpful

6 mei 2026
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Antwoord van Tenpin

Hello, thank you for the 5 star review! we're glad you had a great birthday party and hope to see you again soon.
Best wishes,
Demi

Beoordeeld met 1 van de 5 sterren

Came here to celebrate my 18th…

Came here to celebrate my 18th birthday. Immediately the worker at check in was very passive aggressive, and made me feel rushed and uncomfortable just for checking in. Was then shocked to find out they don't accept young scot card as ID despite it being valid everyone else. Will not be coming back again.

9 mei 2026
Review zonder uitnodiging
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Antwoord van Tenpin

Hi Emma, thanks for leaving feedback for Tenpin Edinburgh Fountain Park. We are sorry to hear your visit to us was not up to our usual high standards. We would like to investigate this for you, so please pop us an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Edinburgh' along with any other details not included here. Once again, we are very sorry to hear this and we hope you'll consider visiting us again in the future. Best wishes - Kaylee

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience, grand kids had a good time ten bowling followed by the arcade.

6 mei 2026
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Antwoord van Tenpin

Hi MJ, thank you for leaving Tenpin Milton Keynes a lovely 5* rating and review! We're happy to hear that your grandkids had a good time bowling and playing in the arcade. Thank you for sharing your positive experience with us! We hope to see you all again soon! Best wishes - Rosie

Beoordeeld met 5 van de 5 sterren

Lovely staff

Lovely staff, great experience. Will be back.

6 mei 2026
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Antwoord van Tenpin

Amazing, thanks so much for this Kerry. We really appreciate you taking the time to leave this feedback. We can't wait to welcome you back for another 5* visit.
All the best,
Leah

Beoordeeld met 5 van de 5 sterren

Staff friendly and showed us exactly…

Staff friendly and showed us exactly what to do. Great fun

6 mei 2026
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Antwoord van Tenpin

Hi Miss Stevens, thank you for leaving Tenpin Edinburgh a rating and review! We appreciate your 5-star rating and we're happy our team members were friendly and showed you what to do. It's also fantastic to hear that you had great fun, and we hope to welcome you back again soon! Best wishes - Rosie

Beoordeeld met 5 van de 5 sterren

Great service and lovely people

Great service and lovely people.
Music was a bit loud but otherwise we had a great time

6 mei 2026
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Antwoord van Tenpin

Thanks for the feedback Julie! We will take your comments on board but we're glad you enjoy your visit with us. See you next time.
Take care,
Leah

Beoordeeld met 5 van de 5 sterren

Good location and facilities

Good location and facilities. Staff friendly and booking process simple.

6 mei 2026
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Antwoord van Tenpin

Hi Edward, thank you for leaving Tenpin Telford a rating and review! We appreciate your 5-star rating! We're glad you found our location and facilities good and that our team members were friendly, making booking simple. We look forward to seeing you again in the future! Best wishes - Rosie

Beoordeeld met 4 van de 5 sterren

Get your drinks & snacks well before your booking

I booked us a family of 6 & pre-booked food & soft drinks which I highly recommend as waiting time at the bar was around 20 mins . Plenty of staff just disorganised & no one knew exactly where to form a queue 😳 On a positive the bowling was good value for money : £20 pp for 2 games , burger & chips & a jug of Pepsi (enough for 6) . Great fun will definitely return soon 👍🏻

6 mei 2026
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Antwoord van Tenpin

Hi Lorraine,

Thank you for your lovely 4* review at Tenpin Exeter! We are delighted you've had a great time whilst on your recent visit to us. However we are very sorry to hear there wasn't much organisation at the venue. We will ensure this is passed across to the correct team to make any future improvements needed and look forward to welcoming you back again very soon! Best wishes- Steph

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