Shylen and Cameron, were very professional and attentive at my daughter’s 11th laser tag birthday party. The children were well happy and looked after and so were the adults, all questions were answer... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieRoyale Leisure Park, Western Avenue, Park Royal, Acton, W3 0PA London, GB
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Lees wat reviewers zeggen
You can highlight free parking for 5 hours register your car at the desk. Give discounted vouchers for mid week bowling.. Kids snacksfree Loyalty card, x amount of visits get free one person sessi... Toon meer
Bedrijf heeft geantwoord
What was positive? Easy booking online, Easy parking, Friendly customer service What is negative? The balls have to be shared between two different lanes causing inconvenience when both sides wis... Toon meer
Bedrijf heeft geantwoord
Thank you so much to Tenpin Acton — you are truly a blessing to our young people at Divine Purpose. Another incredible opportunity for them to come together, socialise, have fun, and create lasting... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tenpin Acton lives on Royale Leisure Park, just off the A40 and minutes from Park Royal, Ealing and Shepherd's Bush — easy in by car or off the Central Line. With 32 bowling lanes and dynamic LED lighting, we're one of London's biggest bowling spots. Loud music. Big energy. Pins that don't stand a chance. And it's not just bowling. We've got laser tag in our 4D arena, two private karaoke rooms, Houdini's Escape Rooms for the problem-solvers, interactive darts, pool, table tennis and a full arcade. Hungry? Our kitchen serves burgers, loaded fries, pizzas and a halal menu, with a fully licensed bar pouring cocktails and pints while Sky Sports & TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — we've got something for everyone. Bowling in Acton, sorted.
Contactgegevens
Royale Leisure Park, Western Avenue, Park Royal, Acton, W3 0PA, London, Verenigd Koninkrijk
- 0333 034 6100
4,3
Uitstekend
148 reviews
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Shylen and Cameron @Tenpin Acton
Shylen and Cameron, were very professional and attentive at my daughter’s 11th laser tag birthday party. The children were well happy and looked after and so were the adults, all questions were answered and the party progressed positively. Considering one of the staff I mentioned above we was told is a new staff member, he definitely has found his calling. He was amazing and I am very happy I chose this location to have her party! Thank you !
24 mei 2026
Review zonder uitnodiging
Antwoord van Tenpin - Acton
Hi Ree
Thank you for the wonderful 5-star review! We are so happy to hear that your daughter's laser tag birthday party was a success and that our team provided such professional and attentive service. We are especially pleased that everyone, both children and adults, felt well looked after. We appreciate your kind words and hope to welcome you back again soon! Best wishes - Clare
Overall the Bowling experience and set…
Overall the Bowling experience and set up is one of the best but the food quality is below average to average and can be improved but still good place for family
27 mei 2026
Antwoord van Tenpin - Acton
Hi Clyde, thank you for rating Tenpin Acton 4*! We really value this feedback will be sure to pass your comments on. We hope to see you again soon for hopefully a 5* experience. Best wishes, Jade
Antwoord van Tenpin - Acton
Hi there, thank you for taking the time to leave a rating for Tenpin Acton. If you would like to provide further details and discuss your recent visit further, please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Acton' Best wishes, Jade
You can highlight free parking for 5…
You can highlight free parking for 5 hours register your car at the desk.
Give discounted vouchers for mid week bowling..
Kids snacksfree
Loyalty card, x amount of visits get free one person session games or drink or meal
It was an enjoyable time we had !!
27 mei 2026
Antwoord van Tenpin - Acton
Hi Sanj
We're so glad you had an enjoyable time with us! We appreciate your suggestions regarding parking, mid-week bowling vouchers, kids' snacks, and loyalty cards. Your feedback is valuable to us. Best wishes - Clare
Whole experience was great.We had…
Whole experience was great.We had fun.Drinks were worth as it was a Tuesday.Great atmosphere
27 mei 2026
Antwoord van Tenpin - Acton
Hi Shireen
We're so glad you had a great experience and enjoyed our Tuesday special! We hope to see you again soon. Best wishes - Clare
Thank you Tenpin Acton
Thank you Tenpin Acton! My daughter celebrated her 7th birthday with a bowling party and it was just fab.
23 mei 2026
Antwoord van Tenpin - Acton
Hi there
We are so happy to hear your daughter's 7th birthday bowling party was fantastic! We appreciate your kind words. Best wishes - Clare
I recently visited Tenpin Acton with my…
I recently visited Tenpin Acton with my family and was very disappointed with the customer service we received. When we arrived at the desk, the staff member did not acknowledge or greet us at all. Although my booking had already been made online, we still needed to check in, and all she said was “Lane 12” with no smile, no thank you, and no basic level of customer service. It genuinely felt like she did not want to be there.
Unfortunately, this is not the first bad experience I have had at this branch. I believe the site manager should carry out proper service checks and provide appropriate coaching and feedback to the team. Recruitment and staff attitude may also need to be reviewed.
Tenpin is a place where families come to spend quality time together, especially with young children. Children learn from the behaviour they see around them, and customer service plays a huge part in creating a positive family environment. Bowling is not just a game, it is an experience for families, and sadly this visit did not feel welcoming at all.
27 mei 2026
Antwoord van Tenpin - Acton
Hi Kewel
Thank you for sharing your recent experience with us. We are truly sorry to hear that your visit did not meet your expectations, especially regarding the customer service you received. We value your feedback and understand your disappointment. Please be assured that we are taking your comments seriously and will be addressing these concerns with our team to ensure improvements are made. If you would like to discuss this, please email to customer.feedback@tenpin.co.uk using the subject "Review - Acton" and provide the details. We can then investigate and contact you. Best wishes - Clare
The lady I spoke to was very helpful…
The lady I spoke to was very helpful and booked my reservation for me as I was having trouble with the on-line app. In fact she was wonderful.
24 mei 2026
Antwoord van Tenpin - Acton
Hi Maggie
We are so glad our team could assist you with your reservation and make your experience wonderful. Thank you for your kind words! Best wishes - Clare
Antwoord van Tenpin - Acton
Hi Ismail,
Thank you for your lovely 5* review at Tenpin Acton! It's great to see you've had such a great time whilst on your recent visit to us. We love to hear all about it and hope to welcome you back again very soon! Best wishes- Steph
Best bowling session we’ve had for a…
Best bowling session we’ve had for a while. Lane was very straight. Many ball choices available too
20 mei 2026
Antwoord van Tenpin - Acton
Hi Shah,
Thank you for your amazing 5* review at Tenpin Acton! We are delighted you've had such a great time on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Lovely experience great atmosphere bowling.
Lovely experience great atmosphere food & refreshments of your choice, enjoyed the bowling, I will definitely comeback again I just need to pefect my technique. :-)
20 mei 2026
Antwoord van Tenpin - Acton
Hi there, thank you for rating Tenpin Acton 5*! We're so thrilled to hear that you had an overall great experience with us. We can't wait to welcome you again soon! Best wishes, Jade
Antwoord van Tenpin - Acton
Hi Chay, thank you for rating Tenpin Acton 4*! We hope to welcome you again soon for another fun experience! Best wishes, Jade
Antwoord van Tenpin - Acton
Hi Laura, thank you so much for the fabulous 5* review of Tenpin Acton! We are so pleased you had a fun time with your family and we very much hope to welcome you back again soon! Best wishes - Mel
Antwoord van Tenpin - Acton
Hi Smita, thank you for rating Tenpin Acton 5*! We're so glad you had a great time and enjoyed the service from staff. We hope to welcome you again soon. Best wishes, Jade
Antwoord van Tenpin - Acton
Hi Amadi, thanks for the amazing 5* rating of Tenpin Acton. We're pleased to hear that you had a lovely time and enjoyed your experience. Hope to see you again soon!
Take care,
Kirsty
Good experience
First time there, we signed up for laser tag, the kids loved it. The place has a good vibe and the staff were friendly and professional.
20 mei 2026
Antwoord van Tenpin - Acton
Hello, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great time with us and found our team great throughout. We do hope to see you again very soon. Many Thanks - Kimberley
Antwoord van Tenpin - Acton
Hello Carmen, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great time at our Tenpin in Acton. And that the birthday celebrations went well! We do hope to see you again very soon. Many Thanks - Kimberley
The food is not good
20 mei 2026
Antwoord van Tenpin - Acton
Hi Paula, thank you for leaving a review of Tenpin Acton! We are very sorry to see that your food was not served at our usual high standard! Your feedback is really important to us as this helps us to make improvements where needed so please be assured all will be passed on to the team! In the meantime, we do hope you will visit us again soon and we look forward to welcoming you back! Best wishes - Mel
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