I never received the 10% discount code on subscribing- I have emailed three times and left a message on Messenger but radio silence! Obviously don’t care.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Ordered up 4 lovely candles. Was swiftly advised that they were on their way. Unfortunately due to Royal Mail’s incredibly slow delivery I thought the package had been lost. So after emailing The C... Toon meer
I have used this company before and they are very quick with their delivery however they are not so quick at replying to emails, whether sent directly using the email address stated on their website o... Toon meer
Bedrijf heeft geantwoord
Love country candles, Best fragrance, last the longest and the most fragrant. Went to the site to discover my favourite, Black Pomegranate, had a massive discount on it, thinking it was being disconti... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We're a British, family-owned home fragrance manufacturer with a mission to spread Beautifully British Fragrance throughout the UK. Located in the heart of rural Hampshire, we've been crafting candles, reed diffusers, and top-quality products since 2011.
Contactgegevens
Unit 12, Farringdon Industrial Centre, Gosport Road, Lower Farringdon, , GU34 3DD, Alton, Verenigd Koninkrijk
- 01249 478 660
- sales@thecountrycandlecompany.com
- www.thecountrycandlecompany.com
3,0
Gemiddeld
247 reviews
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Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very dissapointed
SOrry to say extremely disappointed in the Pink Grapefruit candle. I can't distinguish any aroma even if I stand over it.
Have to say I have purchased from this company for a while but never had such a negative outcome
1 juni 2021
Antwoord van The Country Candle Co.
Hi Linda
Firstly, apologies for the delay in replying to you. We purchased the business back in Nov '20 & the previous owners did not leave the login details to the Trustpilot account so we've only just managed to get in. Would you be able to send the candle back to us (if we're not too late!) so we can test it?
Thank you.
Good selection of candles,delivered…
Good selection of candles,delivered within days. Only negative to say is that it is always a surprise when you go to checkout to find that VAT is a further charge. Be upfront and put the full cost of the candle in the shopping pages
29 mei 2021
Good communication and quick delivery
Good communication and quick delivery. Excellent product.
7 mei 2021
Best candles ever
Best candles ever!
Was introduced to them a few years ago in a little gift shop in Keswick..... chapel candle was the first. Simply gorgeous!
Been buying them ever since!
Love love love ‘em!
1 mei 2021
Very quick and efficient delivery and…
Very quick and efficient delivery and an excellent product
29 april 2021
Blueberry and Goji fragrance makes them…
Blueberry and Goji fragrance makes them smell almost edible!!
18 april 2021
I love the tin candles from The Country…
I love the tin candles from The Country Candle Company. My order this time was prompt and the quality excellent as always. The only time I had an issue was last Christmas when I received the wrong product and it was important as it was a gift for a family member. Customer service was very good and my complaint was dealt with promptly and with a handwritten apology on my replacement goods; a personal touch that is so often not provided these days. Thank you for the beautifully scented candles; I will be placing another order soon.
18 april 2021
Super candles
Great service, this is my second order and candles arrived quickly just loke the 1st time. Thaey were packaged well and the scents are divine and fill the whole house! Lush
15 april 2021
Great service
Great service
Candles are fantastically scented and arrive really quickly
Even put in a free shopping bag
13 april 2021
I love these candles and reed diffusers…
I love these candles and reed diffusers - they smell amazing, especially the bergamot & honey! I’ve got both the candle and the diffuser - really pleased with both.
13 april 2021
order received promptly ,neatly packed
order received promptly ,neatly packed, very satisfied.
your candles are my favorite, they burn evenly to the end and the perfume lasts for the life of the candle
thank you
27 maart 2021
Lovely candles
I first found your product in a kitchen ware shop in Tunbridge Wells a few years back and have only just finished that candle. Loved the scent so much I wanted to buy it and was able to buy a new version of it. So glad I decided to order more as the candles smell wonderful and it’s nice to know I am supporting a local business.
14 maart 2021
Beautiful candles and excellent…
Beautiful candles and excellent customer service and speedy postage and packing. All round ten out of ten. Can’t recommend highly enough
13 maart 2021
Beautiful smells cannot wait to use…
Beautiful smells cannot wait to use although quite expensive all extremely luxurious and they work very quick and efficient delivery
1 maart 2021
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