I have purchased six curtain tracks from The Curtain Pole & Track company over the past couple of years as we have been refurbishing a period property. My windows are of differing sizes and shape... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I stumbled across this company whist researching curtain tracks. The ordering process was straightforward with advice provided to help you make the right decision, and the items arrived quickly.... Toon meer
Bedrijf heeft geantwoord
WOW, WOW, WOW This company deserves a huge shoutout for exceptional customer service. Don't hesitate to use them! I bought some curtain tracks over four years ago and recently found myself needing... Toon meer
Bedrijf heeft geantwoord
Excellent service. Called them to double check what I was going to order. Filled the online form in with a quick delivery time will definitely use in the future.
Bedrijfsgegevens
Geschreven door het bedrijf
Based in the UK, our company specialises in providing top-quality made-to-measure curtain poles, tracks, and accessories. At the Curtain Pole and Track Company, we understand that every window is unique, which is why we offer a wide range of bespoke curtain poles and tracks tailored to your specific needs. One of our standout offerings is our Silent Gliss curtain poles, known for their exceptional quality and noiseless operation. These curtain poles are designed to add a touch of elegance to your windows while ensuring smooth and silent functionality. Whether you have bay windows that require a custom solution or extra-large windows that demand longer poles, we have you covered. Our team of experts is dedicated to helping you find the perfect curtain pole or track that not only fits your windows flawlessly but also complements your interior décor. We believe that the right window treatments can transform a space, and we are here to make that transformation seamless for you. In addition to our made-to-measure curtain poles, we also offer a wide selection of accessories to enhance your window dressing, from finials and brackets to rings and hooks. Experience the difference of tailor-made window solutions with The Curtain Pole & Track Company. Elevate your interior design with our bespoke curtain poles and tracks today!
Contactgegevens
Unit 6, High Wycombe Business Park, Genoa Way, HP11 1NY, High Wycombe, Verenigd Koninkrijk
- 01494 535699
- info@thecurtainpoleandtrackcompany.com
- www.thecurtainpoleandtrackcompany.com
4,6
Uitstekend
812 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 25% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very helpful
We have quite an awkwardly shaped semicircular bay window .After help from this companies engineers we now have a track that fits perfectly. Very happy with the service, quality and speed .
29 maart 2024
Antwoord van The Curtain Pole & Track Company
Thank you for your feedback! We're thrilled to hear that our engineers were able to assist you in finding the perfect track for your awkwardly shaped semicircular bay window. Providing excellent service and high-quality products are our top priorities, and we're glad we could meet your expectations in those areas.
It's fantastic to know that you're very happy with the service, quality, and speed of our delivery. Customer satisfaction is important to us, and we're delighted that we could make your experience a positive one.
If you ever have more projects in the future or if there's anything else we can assist you with, please don't hesitate to reach out.
Great helpful and efficient company
Great company. We had a silent gliss track fitted by a 'professional' and weren't very happy with it so I googled silent gliss and discovered The Curtain Pole & Track Company. I had lots of help from Tessa and I had no idea what I was talking about 😁. She was very patient with me and explained everything. It's very long and had to be bent to shape and fits perfectly. Delivery was very quick, and the packaging made sure it wasn't damaged or twisted. I would absolutely recommend this company. And the cost was much less than anticipated!
19 april 2024
Review zonder uitnodiging
Antwoord van The Curtain Pole & Track Company
Thank you for taking time to leave us feedback! We're thrilled to hear that you had a positive experience with our company. Providing excellent customer service and high-quality products are our top priorities, and we're glad that Tessa was able to assist you effectively, even when you were unsure about the details. We have passed your feedback to Tessa and she was thrilled to hear you were happy with the service she provided.
We're delighted that your Silent Gliss track fits perfectly and that the delivery was quick and the packaging ensured its safety. We strive to offer competitive pricing while maintaining the highest standards of quality, and we're pleased to hear that the cost was less than anticipated.
Thank you for recommending us! If you ever have more projects in the future or if there's anything else we can assist you with, please don't hesitate to reach out.
Excellent product, but the delivery…..
My metropole was beautifully tailed made, even though it’s a bit pricey, but I’m so satisfied with the quality of the pole. The only concern would be something about the delivery, it would be nice if there’s a text or email sent to me, cause my metropole just arrived and left it in the communal post room area without any notice, and it’s still shown ‘processing’ when I checked the order status on the website.
20 maart 2024
Antwoord van The Curtain Pole & Track Company
Thank you for your feedback! We're pleased to hear that you're pleased with the quality of your beautifully tailored metropole. Ensuring high-quality products is important to us, and we're glad we could meet your expectations in that regard.
We really appreciate your feedback regarding the delivery process. We apologise for any inconvenience caused by the lack of communication regarding the delivery status. We'll take your suggestion into consideration and work to improve our notification system to provide customers with timely updates on their orders.
If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure you have a positive experience with us.
Excellent customer service
The ordering system for the made to measure tracks was so easy to navigate and the tracks came within 2 to 3 days.
Even though one of the tracks was cut to the wrong size, the customer service was excellent and a new track sent out without hesitation.
I would definitely use this company again.
6 april 2024
Antwoord van The Curtain Pole & Track Company
Thank you for you for taking time to leave us feedback! We're thrilled to hear that you experienced excellent customer service with us. Providing top-notch service is our priority, and we're glad we could address any issues promptly and you were happy with the outcome.
We're pleased to know that you found our ordering system for made-to-measure tracks easy to navigate and that your tracks arrived swiftly. We are so sorry for any inconvenience caused by the incorrect sizing, we're glad that our customer service team resolved the issue promptly and sent out a new track without hesitation.
Thanks for choosing us and we hope to be able to hep you again in the future!
Really great company to deal with
Really great company to deal with. I needed some advise prior to placing my order. I got straight through on the phone and the lady I spoke to was fantastic. Great service and fast delivery.
28 februari 2024
Antwoord van The Curtain Pole & Track Company
Thank you for your feedback! We're thrilled to hear that you had a positive experience dealing with our company. Delivering top notch customer service is our priority, and we're glad that the advice you received over the phone was helpful and that the lady you spoke to was fantastic.
We're also pleased to know that you found our service to be great and that your order was delivered quickly. If you ever have more questions or if there's anything else we can assist you with in the future, please don't hesitate to reach out.
Thank you for choosing The Curtain Pole and Track Company!
Great service
My questions were answered before my purchase. The track arrived in good time. really happy with the track, good quality and easy to instal.
23 februari 2024
Antwoord van The Curtain Pole & Track Company
Thank you for your feedback! We're delighted to hear that your questions were answered before your purchase, and that the track arrived in good time. We strive to provide timely and informative assistance to ensure our customers make informed decisions.
It's great to know that you're really happy with the track and that you found it to be of good quality and easy to install. Customer satisfaction is our top priority, and we're thrilled that we could meet your expectations.
If you have any more projects in the future or if there's anything else we can assist you with, please don't hesitate to reach out.
Excellent service and product
Excellent service and product, easily fitted, and looks great
29 februari 2024
Antwoord van The Curtain Pole & Track Company
Thank you for your feedback! We're so pleased to hear that you received excellent service and that you're happy with the product. It's fantastic to know that you found the product easy to fit and looks great in your space.
If you have any more projects or if there's anything else we can assist you with in the future, please don't hesitate to reach out.
Thanks for choosing The Curtain Pole & Track Compay
Would recommend and will be buying from them again.
Rapid turnaround, sent very well packaged and good communication about the order from the company. It was really easy to order the tracks too, with a good guide to measuring them. Can't fault anything! Would recommend and will be buying from them again.
25 februari 2024
Antwoord van The Curtain Pole & Track Company
Thank you for your feedback! We're delighted to hear that you experienced a rapid turnaround and that your order was sent very well packaged. We strive to maintain clear communication throughout the order process, and we're glad that you found it great! It's great to know that ordering the tracks was easy with our measuring guide.
We appreciate your recommendation and if you ever have more projects or if there's anything else we can assist you with, please don't hesitate to get in touch!
Antwoord van The Curtain Pole & Track Company
Thank you for your feedback! We're thrilled to hear that you had a positive experience with our company. Providing great advice and prompt delivery are priorities for us, and we're glad that we could meet your expectations.
If you have any more projects or if there's anything else we can assist you with in the future, please don't hesitate to reach out.
Thank you Ruth
Thank you for processing my order so quickly.
The custom made tracks arrived super quick, well packaged & are both now fitted to my clients home.
Only a minor adjustment (shortening) to length of bay track required (really easy to do), mainly to accommodate the re-fixing of a pelmet curtain.
I’m happy, my customers happy & all paid up!
Great service, great product & would definitely use again.
22 februari 2024
Review zonder uitnodiging
Antwoord van The Curtain Pole & Track Company
Thank you so much for taking the time to leave us such a lovely 5* review. We are so glad to hear that your order was processed quickly and that the custom-made tracks arrived promptly and well-packaged. It's fantastic to know that both tracks are now fitted to your client's home and that only a minor adjustment was needed, which was easy to do. We have passed your feedback to Ruth who is so happy to hear you were pleased with the service she provided!
We're thrilled that you and your customer are happy with the service and product. If you ever have more projects or if there's anything else we can assist you with in the future, please don't hesitate to reach out.
Thank you for choosing us!
ordered day one delivered morning day…
ordered day one delivered morning day two and a very helpful receptionist.
28 januari 2024
Antwoord van The Curtain Pole & Track Company
Thank you for your feedback! We're pleased to hear that you had such a positive experience with our service. It's great to know that your order was swiftly delivered, and we're glad to hear that our team was very helpful!
If you have any more projects or if there's anything else we can assist you with in the future, please don't hesitate to reach out.
Thank you for choosing us!
Best regards,
Antwoord van The Curtain Pole & Track Company
Thank you for your feedback! We're delighted to hear that you experienced prompt delivery and that the installation process was easy. It's great to know that the product works well for you.
If you have any more projects or if there's anything else we can assist you with in the future, please don't hesitate to reach out.
Antwoord van The Curtain Pole & Track Company
Thank you for your feedback! We're thrilled to hear that you had a very nice experience with both our service and product. Ensuring we deliver top notch service is our top priority and we're delighted to know that you're very happy with your experience.
If you ever have more projects or if there's anything else we can assist you with in the future, please don't hesitate to reach out.
A very efficient service
A very efficient service, my curtain rail arrived very quickly after i placed the order. I am not ready to fit it yet, so have got my fingers crossed it fits!
31 januari 2024
Antwoord van The Curtain Pole & Track Company
Thank you for your feedback! We're glad to hear that you found our service very efficient and that your curtain rail arrived quickly after placing the order.
If you have any questions or need assistance when you're ready to fit the curtain rail, please don't hesitate to reach out.
Thanks for choosing us!
Great company to deal with
Great company to deal with, answered all my questions and am pleased with the products.
1 februari 2024
Antwoord van The Curtain Pole & Track Company
hank you for your feedback! We're delighted to hear that you had a great experience dealing with our company. It's fantastic to know that we were able to answer all your questions and that you're pleased with the products you received.
If you ever have more questions or if there's anything else we can assist you with in the future, please don't hesitate to reach out.
Thank you for choosing us!
Timely
The rail came exactly on time to fit to our newly installed windows - very good and prompt service
31 januari 2024
Antwoord van The Curtain Pole & Track Company
Thank you for your feedback! We're delighted to hear that the rail arrived exactly on time to fit your newly installed windows. Providing a prompt and top notch service is a priority for us, and we're glad we could meet your expectations.
If you have any more projects or if there's anything else we can assist you with in the future, please don't hesitate to reach out.
Thank you for choosing us!
Good quality tracks
Very good quality tracks, bespoke made to size, to fit into new extension wide double sliding door. Price tag is also a bonus. I've ordered another set to the living room, ceiling fixing. It's low profile, barely visible above the voile curtains, quite a modern look.
9 januari 2024
Antwoord van The Curtain Pole & Track Company
Thank you taking time to leave us such great feedback!
We're so pleased to hear that you found our tracks to be of very good quality and that they were bespoke made to size for your new extension wide double sliding door. We're also glad that you found the price to be a bonus and that you've ordered another set for your living room.
It's great to know that the ceiling fixing gives a low profile, modern look, to your room and is barely visible above the voile curtains.
If you have any more projects or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to ensure you continue to have a positive experience with our products and services.
Thanks for choosing The Curtain Pole & Track Company
Excellent helpful website offering…
Excellent helpful website offering plenty of choice. Quick and clear response to my questions.
Delivery was swift and efficient.
We're very pleased with the curtain pole which is exactly as described and fits perfectly
19 januari 2024
Antwoord van The Curtain Pole & Track Company
Thank you for your wonderful feedback! We're thrilled to hear that you found our website helpful, offering plenty of choice, and that you received quick and clear responses to your questions.
It's great to know that the delivery was swift and efficient, and that you're very pleased with the curtain pole, which fits perfectly and is exactly as described.
If you have any more projects or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to ensure you continue to have a positive experience with our products and services.
Thank you for choosing us!
Fantastic, thoughtful, intelligent service.
Really great service.
Ruth, at the Curtain Pole and Track Co., noticed that I had ordered track connectors when I possibly didn't need them. Instead of simply processing my order, she called me to make sure that I knew what I was ordering. It turns out that I didn't need them. I remeasured the windows on her advice and it turned out I had over-ordered the tracks as well.
Fantastic, thoughtful, intelligent service.
Thank you!
2 februari 2024
Review zonder uitnodiging
Antwoord van The Curtain Pole & Track Company
Thank you for sharing your experience and taking the time to leave us a 5* review!
We're delighted to hear that Ruth provided you with really great service and went above and beyond to ensure you ordered the correct items. We're so glad that you were able to adjust your order according to her prompt pick up to the issue. We have passed your feedback to the to Ruth and she was thrilled you took the tie to leave feedback.
If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out.
Thank you for choosing The Curtain Pole & Track Company!
Antwoord van The Curtain Pole & Track Company
Thank you for taking the time to leave us a 5* review and for your feedback!
We're glad to hear that you received good service and that the curtain track is of good quality, as described. If you have any more projects or if there's anything else we can assist you with, please don't hesitate to reach out.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.