Price was cheaper than its competitors. Was unsure but took the risk however I was pleasantly surprised. Ordered on the weekend and delivered next working day as promised. Was sent several emails from... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Found a competitively priced monitor (even against Amazon), ordered 5pm yesterday and here by 2pm today. Fantastic, efficient and even a nice personal touch email with the vat invoice in my inbox. Lo... Toon meer
Bedrijf heeft geantwoord
Good price offered on a Dell PC monitor and helpful advice given by Hannah, who was very pleasant to deal with. The model I wanted was out of stock and Hannah kept me informed of expected delivery dat... Toon meer
Bedrijf heeft geantwoord
Absolutely delighted with the service provided by IT Bay. Spoke to a real HUMAN, Hannah, who guided me through the buying and delivery process with great efficiency and kindness. What a difference to... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The IT Bay is an online technology shop selling technology, electronics and office IT products throughout the UK. We stock thousands of the latest tech products from leading brands including Dell, HP, Lenovo and Microsoft. With expert advice, the best prices on the web, rapid next day delivery and free, easy returns, The IT Bay is ideally placed to help you with all your technology needs. We're based near Manchester and stock a huge range of the latest laptops, PCs, tablets and monitors in our purpose built distribution centre. As well as exclusive offers on laptops, desktops and tablets that you won't find elsewhere, we also stock the accessories, components and peripherals you need to complete or customise your purchase. The IT Bay offers you... The best deals A wide range of the latest tech products from the leading brands at the lowest prices ready to ship immediately from stock. As well as exclusive offers on laptops, desktops and tablets that you won't find elsewhere, we also stock the accessories, components and peripherals you need to complete or customise your purchase. For example, seen a laptop but need to add more RAM or upgrade the storage? Not a problem, our team is there for you. Unrivalled service Reality check - everyone claims to offer great service. Having shopped at the competition, we know from experience it's the little details that add up to make a huge difference. We aim to provide a simple, easy and hassle free service both during your shopping journey and post sale. Got a DOA part your need replacing ASAP? We can ship same day nationwide. Need a fast quote? We'll typically respond in under 30 minutes. Bought something and changed your mind? No problem! We offer free, easy returns for 30 days from delivery. Expert advice Behind our website is a knowledgeable team of tech specialists with decades of IT experience. We're here to help when you need us whether that's for product advice and selection, troubleshooting or assistance with a business project such as a tech refresh. Sometimes you just need a second opinion - give us a call for a friendly chat today. Tech from the leading brands Our expertise with the leading technology manufacturers such as Dell, HP, Lenovo and Microsoft allows us to source the most popular products at the best possible prices and pass those saving onto you. As well as special deals and exclusive products, we've got the knowledge to help you find the kit you need. From product selection to delivery and support, we've got you covered. Our customers We supply both consumers and businesses via our website and our in-house sales team. We also supply to the education and public sector. Order online before 5pm and you'll typically receive your goods the following business day. We offer a range of flexible payment methods including PayPal, Klarna Finance and 30 day credit facilities for business customers.
Contactgegevens
P16, Heywood Distribution Park, Pilsworth Road, OL10 2TT, Heywood, Verenigd Koninkrijk
- 0330 174 1338
- sales@theitbay.com
- www.theitbay.com
4,8
Uitstekend
235 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great device super prompt delivery 👍
26 januari 2023
Review zonder uitnodiging
Antwoord van The IT Bay
Many thanks for the feedback
First impressions are very promising!
After spending ages trying to find laptops with windows 11 Pro with no success for some strange reason, I came across IT Bay and found exactly what I was looking for and at a price that was comparable with the competition.
At first I was a bit unsure as it seems like IT Bay is a new company with not a lot of reviews, but I took a chance and was pleasantly surprised!
I ordered three Lenovo laptops, all of which were delivered next day and packaged well, security seals intact and undamaged.
I was emailed the invoice without asking, which is great because I need it for our company records.
I will be doing a lot more business with this company in the future.
24 januari 2023
Review zonder uitnodiging
Antwoord van The IT Bay
Thank you so much for taking the time to leave such a detailed review. It is much appreciated and we look forward to working together in the future.
Great service from ITBAY
Great service from ITBAY. Ordered and then delivered next day as stated, Price was competitive and overall cheaper than other sellers. Would recommend this company on my experience so far.
10 januari 2023
Review zonder uitnodiging
Antwoord van The IT Bay
Thanks for the words of praise, much appreciated!
Excellent service
Excellent service. Highly recommend. Will be using again
20 januari 2023
Review zonder uitnodiging
Antwoord van The IT Bay
Thank you Nia, look forward to seeing you again in the future.
Easy to navigate website & they were…
Easy to navigate website & they were the cheapest on the Lenovo laptop I wanted.
Checkout process was straight forward
Ordered on Friday, laptop arrived on Saturday. Excellent service
13 januari 2023
Review zonder uitnodiging
Antwoord van The IT Bay
Thanks for the feedback. Glad to hear the laptop arrived next day.
Super helpful and efficient
Super helpful and efficient. Pleasure doing business with them.
13 januari 2023
Review zonder uitnodiging
Antwoord van The IT Bay
Thanks for the feedback, we're happy to be of service.
Absolutely amazing,delivered on…
Absolutely amazing,delivered on time,item was brand new,very happy,would definitely recommend this company
7 januari 2023
Review zonder uitnodiging
Antwoord van The IT Bay
Many thanks for the feedback Roger
Another great company to deal with.
Another great company to deal with.
I had little confidence in using the internet to purchase a decent tablet, especially from a company I`ve never heard of. I messaged them and asked if they could supply me with the item I required and get it to me inside 48 hours. They came back and gave me the assurance I needed and could not have been more helpful. I placed the order before 5 pm and it arrived between 8 and 9 pm the following day, as promised. Well packed up and exactly what I wanted inside.It`s an Xmas present, so I haven`t used it yet but it professionally packed, as expected. Well Done ITBAY....From a pensioner in Fife, Scotland. I highly recommend this company.
23 december 2022
Review zonder uitnodiging
Antwoord van The IT Bay
Many thanks for the detailed feedback, it is much appreciated and we hope to see you again in the future.
Excellent Customer Services
Excellent Customer Services (Hannah). Glitch meant order could not proceed on line - continued by phone. All dealt with very efficiently with regular order update information.
Quick delivery
Competitive pricing
13 december 2022
Review zonder uitnodiging
Antwoord van The IT Bay
Many thanks Francis, glad we got things sorted for you.
Very quick and decent pricing
Very quick and decent pricing. Sales manager Jacob is helpful. Few issues on order but resolved rapidly. We hadn't heard of them before but have put through 3 orders in the last week and they've all delivered next day. Good supplier.
20 december 2022
Review zonder uitnodiging
Antwoord van The IT Bay
Thank you for your feedback. Sorry to hear about the initial issues but glad we were able to resolve these to your satisfaction.
Nice easy transaction
Nice easy transaction. Still listing the item at the sale price whereas other retailers had reverted back to the original price.
Arrived promptly and well package. Would definitely consider using again.
14 december 2022
Review zonder uitnodiging
Antwoord van The IT Bay
Many thanks Steven. We check our prices daily against the competition to ensure we're as competitive as we can be as often as possible.
Excellent communications and EXTREMELY…
Excellent communications and EXTREMELY quick delivery. Highly recommended.
9 december 2022
Review zonder uitnodiging
Antwoord van The IT Bay
Many thanks for the positive feedback.
Great service
Great service. Delivered quickly without fuss. Well packed. Happy customer.
29 november 2022
Review zonder uitnodiging
Antwoord van The IT Bay
Thanks ever so much for the positive feedback.
Antwoord van The IT Bay
Many thanks for the feedback
Great price
Great price. Fast delivery. Good Comms. Order with confidence
21 november 2022
Review zonder uitnodiging
Antwoord van The IT Bay
Many thanks for the feedback Andy.
Monitor Purchased
I purchased a monitor from The IT Bay, despatched promptly and arrived the next day. Very satisfied.
17 november 2022
Review zonder uitnodiging
Antwoord van The IT Bay
Many thanks Allan, glad the goods arrived safely.
Great customer experience!
14 november 2022
Review zonder uitnodiging
Antwoord van The IT Bay
Many thanks for the feedback
Great first order experience!
Pricing - Great
Service - Fast and clear
Delivery - Fast
Overall experience - Excellent
4 november 2022
Review zonder uitnodiging
Antwoord van The IT Bay
Thank you for the positive feedback. Hope to be of service again in the future.
Great service
Great service & Prices. Hannah was extremely helpful and efficient.
Would highly recommend.
14 november 2022
Review zonder uitnodiging
Antwoord van The IT Bay
Thank you Stuart, your feedback is much appreciated!
I proceeded with my purchase with no…
I proceeded with my purchase with no issue. The shipment of the Dell monitor I bought from The IT Bay was quick. (However, the state of the box that contained the monitor box that delivered to me was not good — the top of the box was torn off and created a big hole on it. I believe somehow the box that contained the Dell monitor box was mishandled whilst on its way to its destination. The box might not have an easy and kind journey with the DPD delivery service. Some where along the line, the box was not treated with care. Importantly and luckily, the UK power plug that was put inside this big box with the Dell monitor box did not get lost or missing or dropped off the box. This is the vital part of the monitor! In the Dell monitor box, there is another type of power plug, which is likely the European power plug.) For the monitor, itself, is very easy to work with after settling it up. It connects to my PC without a problem. I did worry about it. The Acer monitor that I purchased from another place did not connect to my PC easily. So, I purchased this Dell monitor as a replacement and it did work with no issue. This makes me feel very relieved and less stressed as I did not need to do another troubleshooting to try to make the monitor works. Overall, I am satisfied with my purchase.
9 november 2022
Review zonder uitnodiging
Antwoord van The IT Bay
Thank you for leaving such a detailed and informative review. I'm sorry to hear about the substandard packaging. We have video surveillance of all our products being picked and packed so will review this footage to see if there was anything untoward with the shipping process for your monitor. As you say though, this is more likely a handling issue with the courier. Glad the monitor itself arrived undamaged and fully operational.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.