TheMagicTouch (GB) Ltd Reviews 16

Couldn't be happier with the quality of products and level of service from the team at TheMagicTouch Ltd. From our first enquiry right through to purchase, after sales support and ongoing account servicing we can't fault a thing. We bought their DTF Magic 60PRO 2-Head DTF Direct To Film Printer and we couldn't be happier with the results. Special mention to Mark, Dave and Julie for being super helpful at all times.

Best Company - The Magic Touch is one of the best companies I have ever had the pleasure to deal with. Over the years the service has been amazing never am I disappointment with this company and it's team. Best customer service, honest company and great products. If there is anything you need help with they are always a phone call away. Liam from the company is friendly, and very helpful. His customer service, and knowledge of products they offer has been invaluable. I can not say enough good things about this company and the people who work for it. The equipment and supplies they offer are of excellent quality.

There is no doubt that the service is second to none but Guys, Have a look at your postage costs! £16 delivery for a small Ink cartridge? We are buying less and less due to accessive delivery costs. We got the same cartridge next day for £20 cheaper all in. There is more business out there for you if you have sensible postage costs

Found this company when we were let down by evri who delayed our delivery from a major printer consumables supplier. The guys were excellent and Carl was able to check his stock for me. The item turned up next day and I subsequently ordered another item and that turned up next day. Think they will be my preferred supplier going forward.

I come across The Magic Touch when looking for my printer. I thought out of all the companies these guys were the best price in terms of what was offered including the paper and ink. I am super happy I picked to buy from them because it was fast delivery but also customer service - you get a human! And they are awesome. Carl and Mark, thank you so much for your help, your response rate. I am very selective when I comes to high value purchases but I am so thankful I found you because I have no worries in buying future products as I know I will get the care I need when I need the help and I can ask any questions and the guys are just super helpful. True to their name... They do have the Magic Touch! Very happy customer.

Customer service like it used to be.

I am so impressed with all aspects of my dealings with The Magic Touch.

Extremely fast delivery, great communication throughout the process and a follow up email to check I was happy with my purchase.

I couldn’t ask for more.

I've been having troubles with my SG1000 since having it (not new to Sublimation) and in one phone call Liam has fixed my problem. I've had my printer since January! I feel so happy. What an amazing company and member of staff! Excellent customer service

Thank you 😊

Wonderful company and the staff were amazingly helpful and welcoming. I turned up not knowing an appointment was required but still they were happy to help me and set up an account for me, they gave me free samples to try. I ordered some glitter HTV in a couple of colours and as I waited outside for them to make up my order every member of staff that either entered or left the building said hello and asked if I was being seen to. The Glitter HTV is great quality and very easy to cut and weed and looks fantastic on the t-shirt I made. Thank You The Magic Touch I will be back.

I have been absolutely blown away by the knowledgeable and friendly employees at The Magic Touch. Both Andy and Liam have both gone out of their way to help me with my (multiple and pretty noddy) questions. If only all companies were like this!!

The magic touch is a Great company, they were very informative and helpful !!! I would definitely recommend using their service 10/10

Excellent service and very good advice.
I warmly recommend TheMagicTouch to anyone interested in transfer papers and flex.

Above and beyond is how I would describe the customer service given to me from this company.
Prompt email responses, their black friday price was unmatched on the internet for the sawgrass sg500. Support is ongoing and delivery was prompt, all in all I am one very happy customer. I definately recommend this company.
A Big Thank You especially to Carl Newbury at TheMagicTouch🙂

Brilliant company

Fabulous service - I knew what stage my order was at the whole way through - products arrived quickly and I will definitely be ordering again in the future.

Brilliant products, excellent customer service. Recommend this company!

I found this company very good for the products i wanted , Their prices are good and delivery was quick, After i purchased with them i received a personal email a few day later asking if every was ok and was i happy with the products i bought which i thought was a very nice gesture. I would recommend this company as they are very helpful in making sure you get the right product.