Melton Building Society Reviews 

249
TrustScore 3.5 uit 5

3,4

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Beoordeeld met 1 van de 5 sterren

If you are going to try and call the Melton ensure that you have lots of time to spare and a charged phone. I have always had good service from the society however recent web changes and delays for... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I am already an investor with the Melton Building Society. It was made very easy to open this account by the professional and friendly approach of the society staff. I have since reinvested this accou... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I use the Stamford branch and prefer to speak face to face rather online. Found staff to be friendly and knowledgeable. I do agree with some comments that online system does seem to be unco-perative... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It's so great to have Melton Building Society and their wonderful staff. I would particularly like to recommend Jessica, for providing such a caring, personal and thorough approach to my requests... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Hypotheekbank
  2. Financiële instelling
  3. Hypotheekmakelaar
  4. Hypotheek

Geschreven door het bedrijf

The Melton is a modern, mutual building society that has been serving the people of Melton Mowbray and the surrounding area since 1875. Our success is built on being an independent, mutual society, that places customers (or members) at the heart of everything we do. Being a mutual means we don’t have to pay shareholders dividends. So we can share the results of our success with our members through higher interest rates for savers, lower rates for borrowers and providing better services.


Contactgegevens

3,4

Gemiddeld

TrustScore 3.5 uit 5

249 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,4

Alle reviews

(249)

185 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I visited the branch in Melton Mowbray…

I visited the branch in Melton Mowbray after losing my husband. The staff were so helpful and courteous during the most difficult time of my life. I wish all the other companies I’ve had to deal with were just as good.

1 juni 2026
Review zonder uitnodiging
Logo Melton Building Society

Antwoord van Melton Building Society

Hi Janet,

We're really sorry to hear about the loss of your husband.

Please don't hesitate to contact us if you need any additional support.

Thank you for taking the time to share your experience,

Kayleigh

Beoordeeld met 5 van de 5 sterren

Oakham office.20

Ben at Oakham was friendly helpful and knowledgeable.

20 juli 2026
Review zonder uitnodiging
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Antwoord van Melton Building Society

Hi Richard,

Thank you for choosing Melton Building Society.

Thanks
Kayleigh

Beoordeeld met 5 van de 5 sterren

Keep up the great work

Over the last 20 years, I have always found all the staff at the Grantham branch helpful, friendly and professional.
I've always been treated as a valued customer, nothing is too much trouble, and they take their time explaining everything to you and making sure all questions are answered.
Keep up the great work.

21 juli 2026
Review zonder uitnodiging
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Antwoord van Melton Building Society

Hi Joanne,

Thank you for taking the time to leave us a review, and for trusting Melton Building Society with your money for the last 20 years, your loyalty means a lot to us.

Thanks
Kayleigh

Beoordeeld met 5 van de 5 sterren

It’s great to go into the Melton and…

It’s great to go into the Melton and speak to advisors face to face in a private room. We have been investors for 60 years as well as having our mortgage with you. You have always been competitive on the high street. Always had great service in Grantham.

21 juli 2026
Review zonder uitnodiging
Logo Melton Building Society

Antwoord van Melton Building Society

Hi Val,

Thank you for being a member at Melton Building Society for 60 years.

We're delighted to hear our teams are still delivering a 5 star worthy service to you after all those years!

Regards
Kayleigh

Beoordeeld met 5 van de 5 sterren

Really easy and friendly

Really easy and friendly. Josh talked us through everything and helped us with the paperwork. We didn’t have an appointment but were given a private room to discuss things and got everything sorted in one go. Really great. Thank you.

17 juli 2026
Review zonder uitnodiging
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Antwoord van Melton Building Society

HI Gail,

Thank you for your review.

It's great to hear our colleague Josh made things so straightforward for you, we look forward to seeing you in branch again sometime soon.

Many thanks
Kayleigh

Beoordeeld met 5 van de 5 sterren

Excellent service received today from…

Excellent service received today from the Melton Mowbray BS in Grantham from Zena

16 juli 2026
Review zonder uitnodiging
Logo Melton Building Society

Antwoord van Melton Building Society

Hi,

Thank you for taking the time to leave us a review and for choosing Melton Building Society.

Regards
Kayleigh

Beoordeeld met 5 van de 5 sterren

Melton at Bourne

Saw Amanda. Very friendly, helpful and professional. Explained everything clearly to us. It’s such a pleasure to be able to actually go into an office and speak to someone rather than having to do it all on line.

16 juli 2026
Review zonder uitnodiging
Logo Melton Building Society

Antwoord van Melton Building Society

Hello Mrs Taylor,

Thank you for taking the time to share your experience of our Bourne branch.

Thank for choosing Melton Building Society, we look forward to seeing you in branch again soon.

Regards
Kayleigh

Beoordeeld met 5 van de 5 sterren

Relaxed yet professional experience

I had arranged to attend Melton Building Society to open an account for and with my brother who is a child.
The process has been confusing for me and a sensitive one after our mum passed away.
Charlie made this process so much easier to understand and manage.
She gave us the options of accounts available to us and allowed us to weigh up which accounts would suit us. She gave valued knowledge which assisted us in our choosing.
She has such a kind friendly nature which made you feel very welcome and valued as a customer.
After this experience I feel assured that my brothers money is in the best possible place and know that should we have any questions or queries in the future Charlie will be able to help us with information and answers to our questions.

23 juni 2026
Review zonder uitnodiging
Logo Melton Building Society

Antwoord van Melton Building Society

Hello Sophie,

Thank you for taking the time to leave us a review.

We're really pleased that our colleagues have been able to help you and your brother narrow down the right options for his money.

Please dont hesitate to visit or get in touch if you need any additional support.

Thank you for choosing Melton Buidling Society.

Kayleigh

Beoordeeld met 5 van de 5 sterren

Ben made great efforts to complete…

Ben made great efforts to complete business today. He explained all the options available for us. He understood our needs and we used his advice to select the products we needed.

14 juli 2026
Review zonder uitnodiging
Logo Melton Building Society

Antwoord van Melton Building Society

Hello,

Thank you for taking the time to leave us a review about your experience.

We're pleased to hear that our colleague Ben took the time to understand your needs and suggest some suitable products for you.

Thank you for choosing Melton Building Society.

Regards
Kayleigh

Beoordeeld met 5 van de 5 sterren

I was greeted with a nice smile and a…

I was greeted with a nice smile and a pleasant morning. He could not have been more helpful, he gave the impression that he really knew his subject.

14 juli 2026
Review zonder uitnodiging
Logo Melton Building Society

Antwoord van Melton Building Society

Hello Stephen,

Thank you for your review.

We're really pleased that you found our colleagues to be helpful and knowledgable.

Thank you for choosing Melton Building Society.

Regards
Kayleigh

Beoordeeld met 5 van de 5 sterren

James is always so friendly and…

James is always so friendly and helpful.
Quick efficient service.

14 juli 2026
Review zonder uitnodiging
Logo Melton Building Society

Antwoord van Melton Building Society

Hi Ruth,

Thank you for sharing such wonderful feedback about our colleague James.

We hope to see you in branch again soon!

Thanks
Kayleigh

Beoordeeld met 5 van de 5 sterren

Staff very helpful and knowleable

Staff very helpful and knowleable. Always happy to answer any questions.
Professional service provided by Chris in branch, regarding porential transfer of an ISA to Melton.

11 juli 2026
Review zonder uitnodiging
Logo Melton Building Society

Antwoord van Melton Building Society

Hi Peter,

Thank you for taking the time to leave us a review.

We're delighted that you found our colleagues helpful with your enquiries regarding an ISA transfer.

Thank you for choosing Melton Building Society.

Thanks
Kayleigh

Beoordeeld met 5 van de 5 sterren

I have been with the Melton Building…

I have been with the Melton Building Society a number of years and always found the staff at the Grantham branch particularly helpful. However, on this occasion I felt Rosemary went over and above her duties in helping me and deserves a special mention.

2 juli 2026
Review zonder uitnodiging
Logo Melton Building Society

Antwoord van Melton Building Society

Hi Julie,

Thank you for your kind review.

We will be sure that Rosemary see's your lovely feedback!

Thank you for choosing Melton Building Society.

Kayleigh

Beoordeeld met 5 van de 5 sterren

Very helpful staff

Very helpful staff guided me through bereavement process to advise on way forward in handling late father's accounts. Readily enabled access to father's funds to pay for his funeral. Thank you.

9 juli 2026
Review zonder uitnodiging
Logo Melton Building Society

Antwoord van Melton Building Society

Hello,

Thank you for taking the time to leave us a review, we're really sorry to hear of your recent bereavement.

We're pleased to hear that our team were available to support you at this difficult time, please do let us know if there is anything we can do to support you further.

Regards
Kayleigh

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service

9 juli 2026
Review zonder uitnodiging
Logo Melton Building Society

Antwoord van Melton Building Society

Thank you for choosing Melton Building Society Andrew.

Regards

Kayleigh

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent, accessible location in high street.

Friendly, knowledgeable & helpful staff.

Saving like it used to be with a modern approach.

2 juli 2026
Review zonder uitnodiging
Logo Melton Building Society

Antwoord van Melton Building Society

HI Suzanne,

Thank you for taking the time to leave us a review.

We're delighted that you found our colleagues helpful.

Thank you for choosing Melton Building Society.

Regards
Kayleigh

Beoordeeld met 5 van de 5 sterren

Excellent Customer service

The Customer service has been second to non, Whenever you go in to the Grantham branch, everyone is happy to help and deal with any questions that are asked of them. I have had exceptional service from Rosemary and she has helped and guided me through my recent bereavement, with professionalism , care and empathy, she had so much knowledge and helped me to get my accounts all in order I can’t thank her enough.

6 juli 2026
Review zonder uitnodiging
Logo Melton Building Society

Antwoord van Melton Building Society

Hi Sarah,

Thank you for sharing your experiences with our Grantham Branch.

We're really sorry to hear about your bereavement, we are glad that Rosemary and the team have been able to support you during this difficult time.

Please dont hesitate to contact us if you need anything further, and we hope to see you in branch again sometime soon.

Many thanks,
Kayleigh

Beoordeeld met 5 van de 5 sterren

Very helpful staff

Very helpful staff

6 juli 2026
Review zonder uitnodiging
Logo Melton Building Society

Antwoord van Melton Building Society

Thank you for choosing Melton Building Society Diane.

Regards
Kayleigh

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