I researched before I started pro's co 's etc...and I am genuinely impressed by the quality and flavour profiles of the meals shakes bars, there's only been 1 item I wasnt keen on the rest are delici... Toon meer
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It is greatly assisting in helping people lose weight and gain their confidence back. I was recommended The New You Plan from a friend. I could see she was losing weight and she wasn't struggling. I h... Toon meer
Bedrijf heeft geantwoord
Delivery is quick. Customer service is really good. There's continued communication and motivation. I've tried every diet and nothing works, but I'm down nearly a stone in 3 weeks! Meals are sur... Toon meer
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It took a few days for my taste buds to adjust but after everything was fine . The meals keep me feeling full, I have now found I'm not getting stomach pains anymore due to them being gluten free and... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The founder of the company, Julie-Ann Muldoon established The New You Plan in October 2009. Her inspiration, enthusiasm and dedication to the company were born out of her own experience of a Total Food Replacement (TFR) diet. Julz wanted to help others achieve their weight loss goals in the same way with one major difference – to provide the best experience possible while you work on creating the best ‘You’ possible. From this her ethos was born, this is to help people by giving them the tools, support and motivation to actually achieve what they set out to do. The New You Plan diet works on the same principle as other weight loss companies that offer a Total food replacement (TFR), Very Low Calorie Diet (VLCD) programmes. This however is where the similarities end. You will receive ongoing support from ‘The New You Plan Team’. Our list of support tools for customers is so expansive you will be able to find something new to excite you literally every day that you are on your weight loss journey. These include, blogs, Success Story’s including interviewee tips, webinars, coaching programmes, the private and exclusive Secret Slimmers group on Facebook to name but only a few. The excellence of our products is guaranteed by complying with the following regulations: Compliance with NICE clinical guidelines covering obesity and very low calorie diets. Compliance with EU Directive 2009/39/EC and of the Council of 6 May 2009 on foods intended for particular nutritional uses. Compliance with Commission Directive 96/8/EC of 26 February 1996 on foods intended for use in energy-restricted diets for weight reduction, as amended. Our products also adhere to Codex standards for formula foods for use in very low energy diets for weight reduction – CODEX STAN 203-1995.
The New You Plan
Geschreven door het bedrijf
- Best Support in the Industry
- With our amazing online community operating through a completely private group on Facebook there is literally almost always someone there to support you. We have excelled too in this area by having doting staff who are always keen to help by phone, email and live chat on our website!
- Highest Quality Products
- Our products are nutritionally complete and manufactured from pharmaceutical standard ingredients to be used as part of a TFR, VLCD, ketogenic diet. What this means is that if you have four of our Total Meal Replacement Products in a day, your total daily calorie intake will be under 800kcal and the products themselves are specially designed to safely put your body into ketosis! There is no faster, healthier way to lose weight with our plan ensuring you get 100% of your RDA’s.
- The New You Plan as a community driven company
- As mentioned in our support section, we are very customer focused and as such we have a loyalty system in place that rewards you not only for coming back to us time and time again but we reward you for sharing your interest in us. Every time you order, or indeed every time you refer a new friend you will bank points with us which can be redeemed as a cash sum against your order at our checkout. In the instance of you referring a friend they too will be rewarded just for being friends with an existing member – YOU :)
- Losing weight is a journey not a race
- We understand this more than anyone as 90% of the people working at The New You Plan have been on the diet. For this reason we will mentor you through each step and each phase of this plan. We will be there for you long after you have left the plan. We do this as a free service to you in our secret Maintenance group who are there for you to help you avoid returning to old habits.
- Secure and discrete delivery
- Our parcels will arrive to you in a completely plain box, with no mention of our company name. This means that if you work all day and need your pack to be delivered to this address there is no risk of prying eyes discovering the contents of the box. We have also taken our time choosing our courier company and they have proven themselves time and time again. Should the worst happen we will be quick to resolve the matter with minimal interruption to your diet.
Contactgegevens
Unit 73, CIDO Business Complex, BT63 5WH, Portadown, Verenigd Koninkrijk
- 02838 330720
- support@thenewyouplan.com
- www.thenewyouplan.com
4,4
Uitstekend
23K reviews
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Antwoord van The New You Plan
Hi Lyn
Thank you so much for your lovely review 💛
We’re so pleased to hear your order arrived quickly and safely. That’s exactly the kind of experience we aim to deliver every time 😊
We really appreciate you taking the time to share your feedback and look forward to supporting you again soon.
Warm regards
The New You Team 💛
Missing all the old favourites now
Missing all the old favourites now. Not keen on the new TOTAL products or the pots.
Not losing weight like I used to either on total.
15 april 2026
Antwoord van The New You Plan
Hi Sally
Thank you for taking the time to share your feedback 💛
We’re really sorry to hear that you’re missing some of your old favourites and that the new Total products and pots haven’t quite hit the mark for you. We completely understand how important it is to enjoy what you’re having each day, especially when you’re relying on it to stay consistent.
Just to reassure you, we have 61 products in our VLCD range available, and on our Sprint plan you can absolutely use a combination of both VLCD and Total products to suit your preferences 😊 Many customers find this helps them get the best of both worlds.
In terms of your weight loss, we’d really love to help you get back to the results you were seeing before. Sometimes small adjustments can make a big difference, and our team would be more than happy to support you with this. Please feel free to reach out to us so we can take a closer look with you.
Thank you again for your honest feedback, it really does help us improve, and we’re here to support you every step of the way 💛
Warm regards
The New You Team 💛
It works!
Had tried every way to lose weight in menopause yet still gained. This was the only diet that shifted the pounds. Great variety. Fast delivery and the facebook group is so motivating.
8 april 2026
Antwoord van The New You Plan
Hi Natasha
Thank you so much for your amazing review 💛
We’re absolutely delighted to hear that the plan is working for you, especially after such a frustrating time trying other approaches. It’s incredible to hear that you’re finally seeing the scales move 🙌
We’re so pleased you’re enjoying the variety and that your orders are arriving quickly too. And we couldn’t agree more… the Facebook community really is such a powerful source of motivation and support 😊
Thank you again for sharing your experience, it means so much to us. We’re excited to continue supporting you on your journey 💛
Warm regards
The New You Team 💛
New you I think the diets great,but sometimes…
I think the diets great,but sometimes the website does its own thing when your ordering,but apart from that it's Brilliant.
8 april 2026
Antwoord van The New You Plan
Hi Julie
Thank you so much for taking the time to share your feedback 💛
We’re really pleased to hear you think the plan is great… that means a lot 😊
We’re sorry to hear the website hasn’t been as smooth as it should be when placing your order. We completely understand how frustrating that can be, and it’s definitely not the experience we want for you. Your feedback is really helpful and we’ll make sure it’s passed on to our team.
If you ever run into any issues while ordering, please don’t hesitate to reach out… we’re always here and happy to help make things as easy as possible for you 🙌
Thanks again for your lovely comments and support, it truly means a lot 💛
Warm regards
The New You Team 💛
Always an excellent service
Always an excellent service. Delivery as advised and packaged well.
7 april 2026
Antwoord van The New You Plan
Hi Wendy
Thank you so much for your lovely review 💛
We’re delighted to hear you’ve had such a positive experience with our service. It’s great to know your delivery arrived as expected and everything was packaged well 😊
We really appreciate your kind words and your continued support.
Warm regards
The New You Team 💛
Hoe schould I know
Hoe schould I know? 7 days after the email according to which the order had left the building, the track record of dpd still indicates "order received. DPD is waiting to receive the parcel".
15 april 2026
Antwoord van The New You Plan
Good afternoon Manuela
Thank you for taking the time to share this with us 💛
We’re really sorry to hear about the confusion with your delivery, we completely understand how frustrating it must be to see no movement on the tracking after receiving your dispatch email.
We can see that our customer support team is investigating this for you with DPD couriers and we have emailed you directly.
We are sorry for the delay and inconvenience this has caused.
Warmest Regards
The New You Team
So dissapointed that the last lot of…
So dissapointed that the last lot of pots were discontinued now there is only a choice of 3 meal pots which rnt the best and 2 breakfast pot, thinking of leaving the diet
15 april 2026
Antwoord van The New You Plan
Good afternoon Nicola
Thank you for taking the time to share your feedback 💛
We’re really sorry to hear how disappointed you are with the recent changes to the pots, especially if some of your favourites are no longer available. We completely understand how frustrating that can feel, particularly when you’ve found products that work well for you.
Your feedback is really important to us, and we’ll be sure to pass this on to our team as we’re always reviewing our range and looking at ways to improve choice and availability.
You’ve come this far, and we’d really love to support you in continuing your journey, please reach out to support@thenewyouplan.com if you would like some help selecting alternatives.
Warm regards
The New You Team
See results in just a week
It is greatly assisting in helping people lose weight and gain their confidence back. I was recommended The New You Plan from a friend. I could see she was losing weight and she wasn't struggling. I have yo yo'd most of my life, now, into my 2nd week I can already see the difference.
8 april 2026
Antwoord van The New You Plan
Good afternoon Carol
Thank you so much for taking the time to share your experience 💛
We’re so pleased to hear that you were recommended by a friend and that you’ve already started to see a difference in just your second week, that’s amazing 😊 It’s especially lovely to hear that you’ve noticed the plan feels manageable and not a struggle, as that’s exactly what we aim for.
After years of yo-yo dieting, it’s a big step to try something new, and it sounds like you’re off to a fantastic start. Gaining that confidence back is what it’s all about 🙌
We’re really excited for you and look forward to supporting you every step of the way on your journey. Please keep us updated on your progress 💛
Warm regards
The New You Team
Really good products
Really good products. They are really tasty and so much variety to choose from. Ordering is quick and easy, and delivery is prompt.
14 april 2026
Antwoord van The New You Plan
Good afternoon Tracey
Thank you so much for your lovely review 💛
We’re so pleased to hear you’re enjoying the products and finding them tasty, with plenty of variety to choose from. It’s also great to know that ordering was quick and easy and that your delivery arrived promptly 😊
Your feedback really means a lot to us and helps us continue to deliver the best possible experience.
We’re so glad you’re enjoying your journey with us and we look forward to supporting you every step of the way 🙌
Warm regards
The New You Team
Feeling full and a lot healthier.
It took a few days for my taste buds to adjust but after everything was fine . The meals keep me feeling full, I have now found I'm not getting stomach pains anymore due to them being gluten free and I feel a lot better in my health.
11 april 2026
Antwoord van The New You Plan
Good afternoon Mandy
Thank you so much for taking the time to share your experience 💛
It’s completely normal for your taste buds to take a few days to adjust, so we’re really pleased to hear that everything settled in for you after that 😊
We’re delighted that the meals are keeping you feeling full and even more so that you’re no longer experiencing stomach pains and are feeling better in your health. That’s such an important win and exactly what we hope for our customers 🙌
Your feedback means a lot to us, and we’re so glad the gluten free options are working well for you.
Wishing you continued success on your journey and we’re always here if you need any support 💛
Warm regards
The New You Team
Ordered fulfilled and delivered within…
Ordered fulfilled and delivered within two days! What more could you ask for?
14 april 2026
Antwoord van The New You Plan
Good afternoon Diane
Thank you so much for taking the time to share your review 💛
We’re so pleased to hear your order was fulfilled and delivered within two days… that’s exactly the kind of service we aim for 🙌 Fast, reliable, and ready when you need it.
It means a lot to know we’re hitting the mark, and we really appreciate you choosing us.
We look forward to supporting you on your journey again soon 😊
Warm regards
The New You Team
The customer service is very good
13 april 2026
Antwoord van The New You Plan
Good afternoon Margaret
Thank you so much for taking the time to leave a review 💛
We’re really pleased to hear that you’ve had a great experience with our customer service. Our team always aims to be helpful, supportive, and there when you need us, so it means a lot to know that came across 😊
We truly appreciate your kind words and look forward to continuing to support you on your journey.
Warm regards
The New You Team
The only program that works for me
The only program that works for me. I do wish you would bring out a pea soup!!
13 april 2026
Antwoord van The New You Plan
Good afternoon Cheryl
Thank you so much for taking the time to share your experience 💛
We’re absolutely delighted to hear that the programme is working so well for you. That’s exactly what we aim for… something simple, effective, and easy to stick to, so you can see real results and feel your best 🙌
And we love your suggestion about a pea soup… it’s a great idea! We’re always looking at ways to expand our range, so feedback like this really helps shape what we bring out next 😊
Thanks again for your lovely review and for being part of the New You journey.
Warm regards
The New You Team
Fantastic service and easy to follow…
Fantastic service and easy to follow plan, lots to choose from and great customer service.
5 april 2026
Antwoord van The New You Plan
Good afternoon Lucy
Thank you so much for your lovely review 💛
We’re so pleased to hear you’re finding the plan easy to follow and enjoying the wide choice of products. Making things simple while still giving you plenty of variety is exactly what we aim for 🙌
It’s also fantastic to hear your kind words about our customer service. The team will be delighted 😊
Thank you again for your support, it really means a lot to us. We’re so glad you’re having a great experience and we look forward to supporting you on your journey 💛
Warm regards
The New You Team
Stick to the plan and you will see results
I researched before I started pro's co 's etc...and I am genuinely impressed by the quality and flavour profiles of the meals shakes bars, there's only been 1 item I wasnt keen on the rest are delicious. Works a treat too, you stick to plan and you will definitely see results. The customer service and delivery has been excellent and I really have only positive things to say going forward
19 april 2026
Review zonder uitnodiging
Antwoord van The New You Plan
Good afternoon Amanda
Thank you so much for taking the time to share your experience with us 💛
We love that you did your research before starting, and it’s fantastic to hear that the quality and flavour of the meals, shakes and bars have lived up to your expectations. It’s great that you’re enjoying so many of the products, even if one wasn’t quite for you 😊
You’ve summed it up perfectly, stick to the plan and the results follow. We’re so pleased it’s working so well for you 🙌
It also means a lot to hear your kind words about our customer service and delivery. The team works really hard to make everything as smooth as possible, so feedback like this truly makes our day 💛
Thank you again for your support, and we’re excited to be part of your journey going forward 😊
Warm regards
The New You Team
Packaging
Nothing wrong with the product, just the way they are packed. Every delivery I have had, the parcel arrives beat up with holes & tears in it. Either use more robust packaging or change delivery company.
12 april 2026
Antwoord van The New You Plan
Good afternoon Carole
Thank you for taking the time to share your feedback with us 💛
We’re really pleased to hear you’re happy with the products, but we’re very sorry to hear about the condition your parcels are arriving in. We completely understand how frustrating that must be, especially when it’s happened more than once.
Your feedback is really important to us and we will absolutely pass this on to both our warehouse team and delivery partners to look into. We’re always working to improve our packaging and overall delivery experience, so this is really helpful for us to hear.
If you do receive any damaged items, please don’t hesitate to reach out to us with photos and we’ll be more than happy to resolve this for you as quickly as possible.
Thank you again for bringing this to our attention, and we really appreciate your continued support 💛
Warm regards
The New You Team
Fabulous diet 5 ☆
Fabulous diet 5 ☆
Just stick to 4 meals a day
No joke
Weight falls off
I go back to it if I wanna lose a few pounds
I keep getting a few meal bars and crisps to help every day .
Love it
It works !!!
4 april 2026
Antwoord van The New You Plan
Good afternoon Deborah
Thank you so much for your amazing review 💛
We love how simply you’ve put it, sticking to 4 meals a day really is the key, and it’s fantastic to hear how well it’s working for you. It’s great that you’ve found a way to keep it part of your routine too with the bars and crisps supporting you day to day 🙌
Hearing that you come back to it when you want to lose a few pounds and continue to see results is exactly what it’s all about, simple, effective, and easy to stick to 😊
Thank you again for sharing your experience, it really means a lot to us. We’re so glad you’re loving it and getting such great results 💛
Warm regards
The New You Team 💛
If I could give it more I would
If I could give it more I would. The price, the variety and the taste is omg. The person creating the flavours of the shakes give them a pay rise
10 april 2026
Antwoord van The New You Plan
Hi Kayleigh,
Thank you so much for your amazing review 💛
We absolutely love this… “if I could give it more I would” has made our day 🙌 We’re so pleased you’re enjoying the price, variety and taste, that’s exactly what we aim for.
And we’ll be sure to pass your message on to the team behind the shake flavours… we think they’ll be very happy to hear that 😊
Thank you again for taking the time to share your experience, it really means a lot to us.
Warm regards
The New You Team 💛
Very easy to order very fast delivery
9 april 2026
Antwoord van The New You Plan
Hi Anne,
Thank you so much for your lovely review 💛
We’re so pleased to hear you found the ordering process easy and that your delivery arrived quickly. That’s exactly the experience we aim to provide, so it’s great to know we got it right for you 😊
We really appreciate you taking the time to share your feedback and hope you continue to enjoy your journey with us.
Warm regards
The New You Team 💛
Products taste fine.
I wish I'd done more research, I presumed that fruit and veg were allowed, also as I'm above a certain weight I get to have 5 items a day, this isn't getting me to 1000 calories so I'm feeling a bit tired and lacking energy.
Apart from that the products taste fine.
I purchased the 21 day kick plan and I think you get 67 items, I would have preferred to choose my own products.
9 april 2026
Antwoord van The New You Plan
Hi Sam,
Thank you for taking the time to share your experience with us, we really appreciate your honest feedback 💛
We’re really pleased to hear you’re enjoying the taste of the products, that’s always so important when you’re sticking to the plan day to day. We’re sorry to hear you’ve been feeling a bit tired and that things weren’t quite what you expected, especially around fruit and veg and your daily calories. We completely understand how that can feel frustrating when you’re just getting started.
On the Sprint plan, there is a little more flexibility, so some people do choose to include small amounts of low calorie veg, but the core structure is still built around the packs to ensure you’re getting the right balance of nutrition. If you’re over 17 stone, having 5 items a day is absolutely fine, but it can take a few days for your body to adjust, especially in the early stages. Staying well hydrated can really help with energy levels too.
In terms of the 21 Day Kickstart bundle, this is a preselected mix designed to give you variety and keep things simple when starting out, but we completely understand wanting to choose your own favourites. That’s something many customers move on to once they know what they enjoy most.
I have sent you an email to give you a little more information and please do reach out if you need any additional help or support!
Thank you again for your feedback, it really helps us improve and support you better.
Warm regards
The New You Team 💛
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