Redwood Utilities Reviews 

Received a telephone call from them saying they were from the tenancy transfer department. I had just moved into a business premises and out-going tenant had given the energy provider meter reading. I was under the impression they were from my new energy company and I had to sign a new deal. At no point did the person identify himself as a broker and that he would receive commission for setting up my account. So the energy broker has set me up with the worst possible energy deal or maybe the best for his commission. Tired to cancel the agreement but told that no cooling off period with commercial contracts. Yorkshire Gas & Power not interested that I was mislead and said the contract is still valid. Redwood group said it was all legitimate as the broker identified himself as Redgroup, even though he failed to state he was a broker and would receive commission. How these businesses are allowed to pray on innocent people and are allowed to carry on trading is totally beyond me. We are a new business and the extra money we will have to pay will probably push us into insolvency. Instead of a great deal on energy we were sold the most expensive deal on the market meaning we pay the max allowed energy cap. Shame on this company and shame on Yorkshire Gas & Power.

Just wanted to let you know that I recently had a chat with Aaron, we have been looking at card systems for our business but didn't really know what we wanted. Arron was really helpful and well informed. Not pushy but really helpful. A credit to the company. Thanks Dan from music and mayhem

I spoke to Aaron today very helpful and very polite
Thank you

Great service from Aaron today. Helped me with everything I needed

Aaron has been a fantastic help

Just want to say a massive thank you to Aaron for his help, spent half hour an explaining how to switch machines, very bright lad and will go very far. Once again thank you.

Spoke to Aaron really polite and helped me thank you

Spoke to Aaron, answered all my questions. Very helpful. Thankyou

I had a pleasant chat with a gent called Aaron, he found a product that suits my business model really well, He was knowledgeable and explained where my original ideas had flaws.
Great service
⭐️⭐️⭐️⭐️⭐️

Very nice person, took time to explain as i dont fully understand English. Thank you Aaron.

Absolutely brilliant service by Aaron unbelievable

Aaron is a polite man and helped me with everything I needed

Spoke to aaron today about a card machine and he was brilliant guiding me thru everything and helped me thru everything so now I’m looking at getting a card machine for my business

Stay away absolute con artists push you into sales tell you anything to get the sale no cooling off period shocking customer service , I’d never go with them , take your personal details from your social media page !!!

I have sent 2 emails as I have been MISS SOLD BUISNESS ELECTRIC if this matter doesn’t get resolved and closed I will be seeking LEGAL ACTION. We haven’t even signed any contracts and now we are not even getting the shop! Which you was told this!! I am really not happy the contract was mumbled to me down the phone after I told the man in the phone to call me back later which he refused to do!! I’d like this contract ended or I’m going to take this further!,

just reply to that last message you sent, funny you should say that! Yes that was correct we was having the premises ripped out but because you and your so called team didn’t do there jobs properly and decided even though I was busy to go through with tens and conditions knowing I wasn’t listening to you is wrong, and how you can say that the man had done everything right when he was TALKING OR SHIULD J SAY MUMBLING THAT FAST I couldn’t hear. Well do t worry all this is going to my solicitor and you will be hearing from me soon. BECAUSE of you are your crappy buisness I will NOT be opening the shop as I’m not being scammed anymore, it has also affected my mental health so. Speak to you soon you will be hearing from my solicitor. Also I never said in a matter of weeks I’ll be trading I said I’d be ready maybe by late January going into February so that just goes to show how full of crap your company is.

Very helpful staff I have used different companys in the past for my other businesses but I won't use anyone else again

Feel this was a scam. Had a cold call from them saying the wanted to sort out my electric because I was on an emergency tariff. They had incorrect details for business and when I started asking questions they hung up.

Incredibly rude, and hung up the call after asking to stay on hold for the account manager to become available.

Great care taken when explaining all their products and how they can be used to support my business. Really felt no rush or pressure, highly reccomend.

I deal with Jake Ogden who was very knowledgeable and answered all my questions in detail and in a way that was easy to understand without a load of technical jargon, like other companies do. I’m really please with the deal he sorted for me as I wasn’t getting the most out of card payments and the merchant I was using before charged such high fees. I didn’t realise how much I was overpaying until I started dealing with Redwood, I’d definitely recommend them as a company and felt looked after by Jake.