The Surrey Mortgage Company Reviews 

I’m one of those customers who asks endless questions, likes things done in very specific ways, and can be extremely particular. Charlotte listened patiently throughout the entire process. Her expertise made everything seem much simpler than I expected, and she went above and beyond to find the best solutions for us.

We eventually reached the conclusion that it would be better to wait rather than move forward at this stage, which meant there would be no business for her. Despite that, Charlotte remained incredibly patient, kind, and supportive. It was clear that she genuinely cared about what was best for our family, not just about making a sale.

I’m so grateful we met her and would wholeheartedly recommend her to anyone. She is a true professional and an absolute pleasure to work with.

This is my second experience with Charlotte, and she continues to be fab. Her transparency, dedication, and speed are outstanding — she made the whole process seamless and delivered a mortgage offer incredibly quickly.

Charlotte is speedy, efficient and found us much better rates than other brokers.

She's incredible in what she does- 100% recommend.

Charlotte has been fantastic to work with. She helped us secure our first mortgage and has continued to support us since, even checking in ahead of our remortgage previously to make sure we could find the best possible rate.

We’re especially grateful that she went above and beyond to secure us a great rate for our new mortgage before the recent increases.

It’s clear she genuinely cares about her clients and works hard to get the best outcome for them. Highly recommend!

Charlotte and her team are fantastic and I would highly recommend them. I have now used them 3 times for both new and renewals of my mortgages. Her professional and friendly approach makes the process so easy and her ability to explain even the most technical of legal terms gave me confidence that I had chosen the right team to find my mortgage offer. Thank you Charlotte and team for all your hard work and speedy response to get everything over the line in time.

I don’t normally leave reviews but Charlotte was exceptional from start to finish. I will definitely use her services again and strongly recommend her. It was fast and seamless so thank you!

Nyk
The Hayloft
Charlwood

Having applied for several mortgages over the years of homeownership, I can safely say that this was, without doubt, the easiest and most efficient application ever. Charlotte is a truly delightful person to work with and it really felt as though she was a friend helping me out! The service was professional, fast and completely seamless. My entire application process took less than a week from initial conversation to offer. I literally can’t recommend Charlotte highly enough. Thank you for making everything so easy!!

Charlotte truly is the best. Our experience has been so personal and seamless. Moving house is stressful but with charlottes expertise and calm she guides you with confidence. She’s always been at the end of the phone to answer any questions. I’m in ore of how talented she is and we couldn’t have done it without her. We will be forever grateful. Couldn’t recommend her more!!

Charlotte has helped my family to secure a number of mortgages. We find Charlotte extremely easy to deal with as she guides us through the process.

Fantastic experience with Surrey Mortgage Company. They found us a mortgage even though my partner hasn’t started his job yet. They kept us informed every step of the way and worked so quickly. Our first purchase fell through when the seller pulled out and Surrey Mortgage Company worked equally and efficiently on our second mortgage. Thank you so much for guiding us through the daunting experience of buying our first property!

We are in the process of remortgaging several of our properties and from a Brokerage viewpoint, the process has been seamless and The Surrey Mortgage Company have really made it easy. I have been given the best deals and the application that follows has been very prompt and the process is moving very swiftly and smoothly. A well recommended and reputable company that is very knowledable and at the top of their game. Thank you.

I can’t even begin to express how thankful I am to Charlotte for all her help and advice along our journey! Me and my fiancé are first time buyers so it’s all so scary and new to us…. Charlotte has been there every time we’ve had questions or worries and she’s done nothing but put us as ease. Our biggest worry was getting a mortgage but this is been the most smooth sailing process of it all! We can’t wait to move into our first ever home and will definitely be using Charlotte again when we’re ready to move into a bigger property!
Highly recommend!! ⭐️⭐️⭐️⭐️⭐️

The Surrey Mortgage company has helped us for many years in finding the best deals and rates in what can be a daunting time.The staff are very friendly,have expertise knowledge and can adapted to changing needs.Thank you so much in helping us save so much time and money and your services are greatly appreciated.

We've been working with Charlotte for about 3 years now, and once again, she helped us secure the best deal for our second home purchase. Her quick responses, true dedication, diligent service, keen attention to detail, and strong market knowledge are everything you could ask for in an outstanding mortgage broker. We feel truly blessed to have found her three years ago.

I'm onto my 3rd mortgage with Charlotte now and I'd recommend her every single time. She's clear, proactive, friendly and has helped me find the right deal for our circumstances each time.

I’ve been using Charlotte for my mortgage finances for about 10 years now and I wouldn’t go else where.
It’s amazing to see her do so well in her career and now have her own business.
Her service is like no other and she really goes above and beyond to deliver the best mortgage for me every time.
Thank you again Charlotte and team for helping us get our dream home for our new family.

Charlotte is a fantastic mortgage advisor with extensive market knowledge. Her service is both friendly and professional. She secured excellent rates for our mortgage 5 years ago as well as our current remortgage. She consistently goes above and beyond, notably by regularly checking in and finding improved rates after our initial offer. I wholeheartedly recommend her, and have done so on numerous occasions

Having worked with Charlotte at The Surrey Mortgage Company for my first mortgage, there was no doubt in my mind to enlist her help when the time arose again. Her service is second to none, a professional and friendly approach that when related to sensitive financial information was refreshing. I will continue to work with her/The Surrey Mortgage Company for any future needs, and would highly recommend to anyone requiring mortgage advice.

Excellent service, clean and efficient process i have used twice now.

Consummate professional, trustworthy, skilled with great attention to detail. Able to provide a wonderful personalised service, listening carefully to individual financial needs and circumstances. Highly recommended for sound financial advice.