thetablecompany.com Reviews 

78
•
TrustScore 2.5 uit 5

2,5

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Beoordeeld met 3 van de 5 sterren

Love the table itself. It’s beautiful. Sadly- the wait was so much longer than anticipated and with long periods of no communication, I was worried the website was a scam after my final payment w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Beware of this company and the owner Ken Phillips!!! They are dishonest and when they can't provide what you ordered, they will refuse to refund your money. This is by far the worst purchase experie... Toon meer

Beoordeeld met 1 van de 5 sterren

It is now mid February and my table was supposed to be here by last Thanksgiving. I was told it was delayed 2-3 weeks making it delivered by Christmas. I still don’t have my table and there hasn’t bee... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely stunning!!! It arrived well packaged and without any damage. This table is solid teakwood and very heavy. The legs arrived in a separate box. They are also heavy but very easy to attach t... Toon meer

Bedrijfsgegevens

  1. Meubelwinkel
  2. ook in
  3. Meubelfabrikant
  4. Meubelmakerij
  5. Tuinmeubelwinkel
  6. Woonkamermeubilairwinkel

Geschreven door het bedrijf

The Table Company is a US-owned furniture maker that designs and builds hand-crafted, solid hardwood tables and sells them at a fair and honest price; we make what we sell. Our factory-direct business model eliminates several layers of middlemen and, as a boutique furniture company, we pride ourselves on offering Personalized service.


Contactgegevens

2,5

Slecht

TrustScore 2.5 uit 5

78 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,5

Alle reviews

(78)

1 review in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The service was fantastic

The service was fantastic, Darcy is very helpful. We received our 1st of 4 tables today and it is high quality, solid and very beautiful. We are so pleased. Can't wait to get the rest of them.

25 februari 2022
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Antwoord van thetablecompany.com

Thank you for your feedback, Shannon. We love that we have two more fans of our tables!

Beoordeeld met 5 van de 5 sterren

Beautiful options and amazing customer…

Beautiful options and amazing customer service! Darci went above and beyond to help us with our selections. I ordered finish samples which were incredibly helpful. I really wanted a solid wood table, and being able to customize wood, finish, size, legs, etc., was very important to our decor. We can't wait to see the table in person! (Not sure if possible, but will try to update this review after delivery.)

23 februari 2022
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Antwoord van thetablecompany.com

Tabatha, it is so wonderful to hear that you were satisfied with our service. We look forward to hear what you think of your table! Thank you.

Beoordeeld met 5 van de 5 sterren

The customer service is top notch

The customer service is top notch. I was having trouble placing an order online. Marcy helped me out. Pleasant, professional, knew what she was doing and went out of her way to solve my problem. Thanks.

22 februari 2022
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Antwoord van thetablecompany.com

Thank you for your feedback and allowing us the time to get you your perfect table! You've been wonderful to work.

Beoordeeld met 5 van de 5 sterren

UPDATE ----So far the Company has been WORLD CLASS thanks to Darci.

Our table was delivered yesterday and OH MY!! It is beautiful. Shipped correct and on time-delivery was as schedule and WOW-do they package it so it does not get damaged. We recently sold our house and everything in iso needed to purchase all new furniture. This company WAS BY FAR THE BEST IN SERVICE, QUALITY AND VALUE. I'm telling you, do not hesitate to purchase from them and Darci will help you!

Working with Darci was an amazing customer experience!! Specifics include her knowledge of inventory, types of wood/finishes, etc...responsiveness and patience. Purchasing a custom table via only pictures causes you to be a bit cautious, Darci comfortably put us at ease.

When you purchase a high quality table as this, you want to feel like the "company" is "in tune" with you versus just making another sale. To be able to own a "custom made table" at a reasonable price is pretty cool!

We ordered today. I have no doubt the delivery and finished product will be fabulous. SO far, The Table Company has been a FIRST CLASS ORGANIZATION TO WORK WITH AND PARTNER UP WITH.

21 februari 2022
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Antwoord van thetablecompany.com

Thank you, Ed, for the positive feedback, we appreciate it. We can't wait to hear what you think of the table!

Ed -- as a business owner I cannot put into words my appreciation for your review. Can't buy this type of appreciation. THANK YOU!! We work hard and are grateful for people that appreciate our effort. THANK YOU!!

Beoordeeld met 5 van de 5 sterren

Could not be happier

Could not be happier! From selection, through ordering, to delivery the experience was amazing. Oh and BTW our table is gorgeous|! Darci totally took care of us and kept us in the loop the entire time. With customer service being so bad these days it was a breath of fresh air to deal with such a great company. And oh BTW table is gorgeous|!

21 februari 2022
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Antwoord van thetablecompany.com

We are happy you are happy Paul! We appreciate the positive feedback and glad you are enjoying the table!

Beoordeeld met 5 van de 5 sterren

Outstanding products & prices

Outstanding products & prices. Great customer service.

16 februari 2022
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Antwoord van thetablecompany.com

Thank you Maria. We try to build the best table possible while supporting the sales process as much as possible. Your satisfaction is our goal! Thanks for the great review.

Beoordeeld met 5 van de 5 sterren

Great company to work with

Great company to work with. Keep us informed on order status. Love the table.

11 februari 2022
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Antwoord van thetablecompany.com

Bob, so happy to hear your experience has been a positive one. Enjoy your new table! Your feedback is much appreciated!

Beoordeeld met 5 van de 5 sterren

Easy to use website

Easy to use website. Person who picked up phone and took my questions very professional.
Would recommend highly.

10 februari 2022
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Antwoord van thetablecompany.com

Clay, thanks for the positive note. We are happy you found the process smooth and informative. We wish you great table memories :)!

Beoordeeld met 5 van de 5 sterren

Beautiful table

Our table arrived swiftly and except for a lack of manpower from the delivery service, we have nothing but praise for the transaction. The packaging, quality of product and their customer care are outstanding. Our interactions with thetablecompany have from day one, been prompt, professional and courteous. The solid teak table is beautiful and sturdy. Assembly was a breeze. We are looking forward to many years of enjoyment. Highly recommended. Thank you!
Lars and Stella

10 februari 2022
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Antwoord van thetablecompany.com

Thanks so much Lars and Stella. We are challenged daily by shipping issues and our control of that process is quite limited. We can control our tables and for that we are most grateful for your review. Packaging is very important, as is ease of assembly. Most happy when our clients recognize our craftsmanship and effort. Many thanks!!

Beoordeeld met 5 van de 5 sterren

We purchased a new home last summer and…

We purchased a new home last summer and were in the market for a dining room table. Food, family and friends are central to our lifestyle so we wanted something really special but also affordable. After a few hours on the internet we found The Table Company and in a matter of minutes we were able to configure and price an amazing “custom” table at a really affordable price. It took almost 11 weeks for delivery but it arrived in perfect condition. We LOVE IT! Thank you Table Company. Special shout out to Darcy who made magic happen on delivery day!

10 februari 2022
Review zonder uitnodiging
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Antwoord van thetablecompany.com

Thank you, John, for sharing your positive experience. We are always glad to hear that our tables are loved and we wish you years of happy memories around the table!

Beoordeeld met 5 van de 5 sterren

We love our table and get lots of…

We love our table and get lots of compliments on it. Customer service was excellent too!

10 februari 2022
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Antwoord van thetablecompany.com

Ann, such an exciting review – we are happy to hear that your new table is a true conversation starter! Your kind support is appreciated. Thank you!

Beoordeeld met 1 van de 5 sterren

Awful

It is now mid February and my table was supposed to be here by last Thanksgiving. I was told it was delayed 2-3 weeks making it delivered by Christmas. I still don’t have my table and there hasn’t been any change in my order status or tracking. They sure didn’t delay taking my money as a deposit.

10 februari 2022
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Antwoord van thetablecompany.com

Mr. Nevin,
We certainly understand your frustration in the delayed delivery of the table. In fairness, the table you ordered in November was not in stock and posted at a 8-12 week delivery. We will exceed that, and do apologize. We are subject to market conditions on the movement of freight and the availability of vessels. You haven't reached out to us regarding this issue. Please do so and we can discuss resolution.

Beoordeeld met 5 van de 5 sterren

The best company I have ever dealt…

The best company I have ever dealt with. Starting with the founder and CEO, and including the wonderful customer service and the most amazing wood products I have ever seen. Not only am I furnishing my home with this beautiful furniture - we are investing tens of thousands of dollars to furnish our place of business with it too. All at a very fair price with expert delivery and set up. In short, the best. No one is even close.

10 februari 2022
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Antwoord van thetablecompany.com

We are so honored to have you as a client, thank you. Please know that we will continue to support you and your purchases as time passes, we are lucky to have you as a client. Thanks!!

Beoordeeld met 5 van de 5 sterren

Great Customer Service!!

Customer Service (Darci) has been a wonderful experience. The table is delayed at the Port and hope to have as soon as possible.

10 februari 2022
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Antwoord van thetablecompany.com

Thank you Lisa! You have been great to work with and we appreciate the feedback. We can't wait to hear what you think of the table.

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