The Tile Shed Reviews 

I've only ordered sample tiles, good communication and quick delivery.i will most likely buy from Tile Shed when we make our choice.

Brilliant company very helpful and a huge range of tiles to choose from

Great product & services and delivery was very fast!

I ordered online .The delivery was very quick I couldn't believe it. THE GUY WHO FETCHED THEM WAS VERY POLITE IN ALL IT WAS OUT STANDING I COULDNT BE MORE Happier. Well done everyone x

Our order was delivered within 2 days and we had great communication throughout. Thank you for a first class experience.

I ordered some samples to collect in the Blaydon store. The warehouse rang to say one of the samples was out of stock but the others would be in store the next day. My husband went to collect them and was told they had not arrived. We have received no further information from the warehouse or the store - clearly the company does not want our business!

Highly recommend The Tile Shed. Everyone who I dealt with was fantastic and the quality / range of the products is amazing. Thank you so much to everyone at The Tile Shed, I will definitely be back!

Really good service and quick delivery. Thanks Tileshed

Getting tiles from here was fine but we were persuaded to order our shower and toilet through them too- this was a BIG mistake! Toilet was fine but shower base was wrong size and replacement (promised for next day but arrived 3 days later) was one which needed a frame rather than legs as requested. Took it back - no replacement - had to buy one online The shower mixer only had one outlet instead of two needed for the drench and hand held which had been supplied and despite us arranging for all our purchases to be brought over to Birtley for our plumber to collect they were still in Seaham. As a result we are into the second week of fitting a small en-suite which would have taken no more than 4 days if everything had been correct and delivered as Tile Shed said it would be. Very VERY disappointing.

Nice and easy ordering process. Went to collection point at pre arranged time, tiles were ready waiting for us. Tiles are lovely, exactly as described. Very helpful staff.

Ordered a large amount of 80 x 80 crosover grey polished porcelain tiles from Tile Shed every thing went smoothly, they even offered to keep the tiles once they arrived at there store until i was ready for delivery.

Despite ordering on next day delivery more than a week ago I am still waiting for my package to arrive. Very disappointed.
UPDATE** - After writing the review above, a few hours later I received an email directly from the company with an apology and then a personal delivery to my address of my tile samples. It appears the samples may have gotten lost in transit. No matter what has happened to the parcel the customer service I have received since my review has been fantastic. Well done and thank you Dave at the Tile Shed.

Said their were plenty in stock online. Ordered and paid extra for next day delivery. Recieved confirmation email of the order. Didn't turn up the next day. Phoned up only to be told there was no stock and I should have recieved an email but their system is broken. They apparently processed the refund but still waiting for it 8 days later. Hope it turns up thos week or I'll have to take further action.

Edit: Appreciate the response below and email follow up recieved. Refund has now been recieved, thanks. Upped from 1 star to 3.

Being unable to travel in person to view patio paving sold by various suppliers, I was pleased to find that I could order samples (10x10cm) from The Tile Shed online. My three chosen samples were delivered 7 working days after ordering. The parcel weighed 1000gm but only cost £1.84 in total including the samples! Good quality tiles, I would definitely recommend The Tile Shed.

Great service, excellent communications.
Effortless ordering and great delivery

Great customer service, friendly helpful staff and a huge selection of tiles to choose from. Would definitely recommend.