The Wedding Travel Company Reviews 

We got married in Malta in May 2026 and our wedding was genuinely incredible. However, I want to make clear that this was because of Mirraine and the fantastic team in Malta. Unfortunately, our experience with WTC throughout the two years leading up to it was completely different.

We already knew which venue we wanted to book, so I cannot really comment on this part of the service, though I remember the sales rep being quite rude and extremely pushy about securing the date.

Over those two years, WTC were virtually non-existent. I genuinely cannot even remember the name of the WTC planner allocated to us — that is how little contact we had.

From our experience, it felt like once they get your deposit (and get their commission) the service disappears. They weren't checking in, asking for updates or seemingly keeping track of where we were. There was no sense that somebody at WTC was overseeing our wedding journey and making sure everything was progressing.

Once we'd been put in contact with Malta, it felt as though WTC considered their involvement largely done. The exception seemed to be when payment was required.

There were no regular "How are things progressing?", "Anything you're waiting for?" or "Have you completed X, Y or Z?" check-ins. The actual planning, guidance and support came directly from Malta.

We weren't expecting WTC to do everything — we expected oversight. Someone checking deadlines, making sure meetings were happening, communicating with Malta and guiding us through the journey we'd paid a destination wedding specialist to help us navigate.

The legal process is a perfect example. Malta gave us helpful guidance, but I don't recall WTC ever checking whether our important paperwork was completed or on track. Not doing it FOR us — simply checking it had been done.

I also had to chase WTC FIVE times just to get our first meeting with the Malta planners arranged. By the stage we should have had THREE planning appointments, we'd had ONE. There didn't seem to be anyone keeping track of whether their own timeline was being followed. Again, just another example of the lack of communication between WTC & Malta, meaning again we ended up organising these ourselves.

We also had an issue over additional guest pricing. We were quoted a price by WTC, which we budgeted around. We were later told it was significantly higher and asked to pay immediately — around £900 extra.

We challenged this and initially received pushback. It wasn't until we formally complained that it was properly investigated, and Tracy (after sales Manager) found evidence confirming we HAD been quoted this price. We weren't asking for a discount — simply for WTC to honour the price their own team had given us.

That £900 had been allocated to our videographer. Had we simply paid this, we wouldn't have had our wedding filmed. Thankfully we challenged it and now have those memories forever.

This summed up our frustration: very little urgency around planning our wedding, yet sudden urgency when payment was required.

I understand why we chose a destination wedding company. You assume they'll take some workload away, guide you and act as the link with the overseas team.

But based on our experience, we may as well have booked directly with Malta. Once connected, we communicated and worked with them ourselves and WTC had no further involvement.

By the time our wedding arrived, WTC didn't even cross our minds because they'd been so absent. We received no message before the wedding — no final check-in or even "Have an amazing day". Afterwards? Still nothing. No congratulations or asking how it went. For a company we'd trusted with such an important event, I think that speaks volumes.

Thankfully, Mirraine and the Malta team were the complete opposite. They delivered the most incredible wedding and we cannot thank them enough. Our wedding was everything we'd hoped for — I just cannot credit WTC for making that happen.

My advice is to look specifically for reviews from couples who have completed the ENTIRE planning process and had their wedding. (Not just the 5* reviews they ask you to write straight after booking).

I would also seriously explore booking directly with the planners in your destination. They are the true heroes!

If we did it again, that's exactly what we'd of done.

Our wedding was incredible. Unfortunately, our experience with WTC was not.

Enquired about booking a wedding and found Eliza the adviser that called me quite rude. Felt like from the start of the call she was putting me off but proceeded to tell me they were the no. 1 wedding planners. Not sure how they actually get bookings with that attitude from the start but will definitely be booking elsewhere.

From start to finish, the wedding travel company was absolutely amazing! Everything was completely straightforward, from initially booking our wedding in Cyprus to sorting out all the finer details along the way. Communication throughout the entire process was fantastic—a special shoutout to Suzanne, who was incredible. Anything we needed, she was always there to help, and even our last-minute changes were handled quickly, efficiently, and completely stress-free. I would highly recommend this company to anyone thinking about getting married abroad!

Proceed with extreme caution. My daughter had been eagerly anticipating her wedding in Greece, but due to medical reasons, she has had to reconsider. This is not a last-minute cancellation; the wedding was booked only four weeks ago for three years' time in 2030. As of now, The Travel Wedding Company has not incurred any expenses but is still charging my daughter £3,500 for cancelling. They may arrange a lovely wedding, but we will never know the standard of their weddings, as my niece, who was also planning to book with them, has chosen not to due to my daughter’s experience. If you commit to them, make sure you book exactly what you want the first time, because you will be charged for any amendments. It appears to be all about the money; the experience is not something that’s difficult to arrange. The true measure of any company lies in how they respond when challenges arise, and they are failing spectacularly in this regard.

We had our destination wedding in Sorrento on 03/09/26.
Our ceremony was at the Cloisters of San Francesco and our evening reception at the Forgeiners club.
It was honestly the best day of our lives.
Everything was perfect.
I cannot thank Fatima our in resort planner enough. She is worth her weight in gold.
She went above and beyond to make sure our wedding day was absolutely perfect.Our questions were never hesitated. She will be in our memories forever

We booked our wedding through the wedding travel company and they have been extremely helpful with booking our wedding in sorrento.

We have just returned home from our wedding and I honestly don’t think I have the words to describe how perfect it was. It was everything we had ever dreamed of and more. A huge part of that is thanks to the incredible Fatima.

From the very beginning Fatima went above and beyond to make our wedding everything we had imagined. She took care of every detail, ensured everything ran seamlessly, and took away all the stress allowing us to simply relax and enjoy every precious moment of our special day.

I genuinely cannot thank Fatima enough for everything she has done for us. She didn’t just plan our wedding, she made our dream a reality. She was there for us every step of the way, her care, dedication and attention to detail were truly exceptional.
What makes it even more special is that Fatima has become so much more than our wedding planner, she has become a very special family friend and we feel incredibly lucky to have met her. We love her dearly and will always be so grateful that she was part of one of the most important and happiest days of our lives.

Our wedding day was truly the best day of my life and I will treasure those memories forever. Knowing that Fatima was there to make sure everything was perfect gave us the freedom to be fully present and enjoy every second.

If you are dreaming of a wedding in Sorrento and want someone who genuinely cares, incredibly dedicated and will go above and beyond to make your vision a reality I cannot recommend Fatima highly enough.

Thank you from the bottom of our hearts, Fatima. You will always hold such a special place in our hearts

Our actual wedding in Cyprus was absolutely amazing, but I would never book through The Wedding Travel Company again.

We chose a specialist wedding company because we expected organisation, communication and reassurance. Instead, I spent far too much of the build-up to our wedding chasing for information and worrying about arrangements.

We were also their first wedding of the season, yet at times it honestly felt like we were the test run.

One interaction particularly stuck with me. With the threat of war and escalating conflict in the region before we travelled, I contacted them because I was understandably worried about whether Cyprus and our wedding could be affected.

I wasn't asking them to predict the future. I simply wanted some reassurance. Instead, the response was essentially “if anything happens, we'll let you know”, delivered in a way I found snappy and completely lacking in empathy. I was made to feel like a bridezilla simply for being concerned about my wedding and family travelling abroad.

Communication continued to be poor, and when we arrived we had been given two single beds despite being there to get married, our family was scattered around the hotel and my daughter's room had a leak.

This was a major overseas wedding with a large group travelling, a wedding package and additional decorations. I expected a company specialising in weddings abroad to understand the practicalities and importance of what they were organising.

Afterwards, I went through their formal complaints process rather than immediately leaving a negative review. That got me nowhere satisfactory, and eventually I was left with the option of paying to pursue it further through ABTA arbitration.

I'd already given them enough of my time.

Our wedding was incredible, but that doesn't excuse the service surrounding it.

The Wedding Travel Company should have made organising our wedding easier, not more stressful.

Would I get married in Cyprus again? Absolutely.

Would I ever book through The Wedding Travel Company again? Absolutely not.

We have recently booked our wedding in Greece with the travel company & Angel has been very efficient and attentive throughout the process. Thanks for your help in getting us to this point. We look forward to our wedding in 2028

So far, we honestly couldn’t be happier with our experience with the wedding travel company. From the very beginning, we have been made to feel so looked after and it has taken away so much of the stress with planning a wedding.

A very special thank you to Angel, who really does live up to her name. She has been like our guardian angel throughout this whole process, going above and beyond to help create our dream wedding. ❤️

One of the things that means the most to me is that we managed to get our wedding date on my mothers birthday, which is going to make the day even more perfect, meaningful and special.

Angel has been so lovely and supportive throughout, making us feel like nothing is too much trouble. It genuinely feels like she cares about making our day special, rather than us just being another booking.

We are so excited for our dream wedding in Cyprus and already feel like we’re in such safe hands. We’re really looking forward to seeing everything come together and watching our dream wedding become a reality.

Thank you, Angel, for being our guardian angel and helping make our dream a reality. We couldn’t recommend you highly enough! ❤️

We couldn’t recommend Sarah Shaya enough! We had to make a last-minute venue swap, and Sarah made the whole process so easy and smooth. She was incredibly helpful, responsive and worked with us to find exactly what we wanted within our budget. She made the change so quickly and took away so much of the stress that comes with changing venues. We’re so grateful for all her help and can’t wait to continue planning our special day with her! 🤍

I would strongly advise anyone considering using this wedding travel company to think very carefully before booking.

Our experience, particularly dealing with Kim Deller, was extremely disappointing. For what is supposed to be one of the most important and exciting times in your life, I expected much more communication, enthusiasm, organisation and genuine support. Instead, I was left feeling that once our wedding had been paid for, the level of interest and communication dropped dramatically.

I had never planned a wedding before, let alone a wedding abroad, and I expected the wedding company to use their experience to guide us, make suggestions and help us create the best possible day. When I asked for ideas for entertainment and other aspects of the wedding, I was told, “I think you have everything you need.”

Quite honestly, that response summed up how I felt throughout the process. I wasn’t looking for someone to simply process our booking I was looking for a wedding planning service. I expected suggestions, creativity, enthusiasm and someone who was genuinely invested in helping us make our wedding special.

There were also significant communication failures between the wedding company and our wedding coordinator at the hotel. Vendor timings were not passed on to our coordinator, and neither were my chosen flowers for my bouquet and my bridesmaids’ flowers and Groomsmen’s button holes. I also couldn’t get basic items, such as charger plates, supplied through the wedding company. Thankfully, our incredible wedding coordinator was able to source these for us herself.

This created unnecessary stress and left me questioning what exactly we were paying the wedding company for.

The saving grace throughout the entire experience was Katerina, our wedding coordinator at the Adams Beach Hotel in Cyprus.

Katerina was absolutely phenomenal. She was attentive, organised, responsive and genuinely cared about our wedding. She stepped in when things hadn’t been communicated properly and went above and beyond to make sure everything came together.

And thankfully, our wedding itself was AMAZING. It was everything we could have hoped for and more. But I genuinely believe that was because of Katerina and the fantastic team at the Adams Beach Hotel not because of the wedding travel company.

Looking back, if I could do it all again, I would bypass the wedding travel company completely and deal directly with the hotel.

A wedding is too important, too expensive and too emotionally significant to feel like you are chasing the people who are supposed to be helping you.

If you are considering booking your wedding through this company, my advice would be to think twice and speak directly to the venue before committing.

1 star from us. Katerina deserves 5 stars — the wedding travel company does not.

I have only booked our wedding but up until this point the service has been great. The information given to me has been very clear and concise and any questions I have had have been answered. Peggy has been very helpful and I was never waiting long for a reply whether it be from text or email. There was never any pressure to book it and it’s nice to know going forward what we have with a package and knowing we will get the help and advise we need nearer to our wedding date. Would recommend.

Angel is absolutely brilliant. She is so warm and welcoming and made everything stress free. She answered all of our questions clearly and is very knowledgable. Couldnt thank her more or speak any more highly of her. We highly recommend. 5*!!!

Peggy has been amazing. I initially enquired about our dream wedding in Sorrento over 12 months ago with Peggy. I didn’t feel pressured and wasn’t chased or made to feel like I had to book at the time. I managed to speak with Peggy again, which I requested an updated quote, and the response was within 24 hours!
We have now booked our wedding with all enquiries answered straight away in detail and has really made me feel at ease.
Thank you! I look forward to start the planning with you.

We are at the first stage of booking but so far it was quick and smooth. We decided to go for the elvis package in Las Vegas. Initially I just wanted to get a quote and get information about the deposit for a future booking, but after reviewing all the information and speaking to Sarah on the phone, we just decided to go for it. I sent my enquiry on Sunday night. By Wednesday afternoon we had all the information we needed and the deposit paid and payment plan set up. All very quick and easy. I love how everything including flights and hotels are included. Now it’s just that countdown til 2028 and I look forward to getting more bits planned over time :)

Absolutely superb. Sue and Rebecca (in Crete) were wonderful, friendly and super professional. We had the most fantastic day at Agreco Farm and we cannot thank you and your amazing time enough. Thank you so much! 💒♥️

We honestly cannot recommend Angel and The Wedding Travel Company enough. From our very first enquiry, Angel has been absolutely brilliant and has made what could have been a really overwhelming process of planning a wedding abroad feel so much easier.
We looked at a number of different venues and destinations before finally booking our dream wedding at King Evelthon in Paphos, Cyprus, and Angel has been there throughout the whole process. She has answered what feels like a million questions from us, provided different quotes, explained exactly what is included, helped us understand the additional costs and never once made us feel like we were being a nuisance!
What we have appreciated most is that there has never been any pressure to book. Angel has genuinely helped us compare our options and make sure we were completely happy before committing. Having someone knowledgeable at the other end of an email who responds quickly and actually understands what you are looking for makes such a difference.
We have now officially booked our wedding for 2028 and we are absolutely over the moon! 🥹💍🇨🇾
Obviously we still have a long way to go until the big day, but based on our experience so far, we feel completely confident having Angel and The Wedding Travel Company helping us along the way.
Thank you so much, Angel, for all of your patience, help and advice so far. You’ve helped us turn all of our ideas into an actual booked wedding and we genuinely couldn’t be happier! ❤️
Would 100% recommend to anyone considering getting married abroad.

Massive thanks to TWTC - Peggy specifically, for making planning our wedding super easy!
She was so easy to talk to, happy to answer any questions and was super knowledgeable.
Thank you ❤️

Our consultant Angel has been fantastic she took the time to go through venues with us and answer the many questions we have thrown her way she even organised a last minute visit to the venue we had chosen for us. I can’t recommend WTC enough especially if you get Angel as your consultant! We can not wait to finally tie the knot next year!

5 stars !
Peggy has been outstanding and found us a perfect venue !
Nothing but pleasure dealing with Peggy !