had an issue when shipping it the first time out. issues were resolved and they sent me out a new safe and made sure it was function correctly. Only have to wait a week due to my scheduling issues... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The safe arrived with a loose door that rattles at the slightest touch. I e-mailed customer service who acknowledged that the hinges were improperly set during production, but instead of sending someo... Toon meer
TigerKing provided excellent product at great pricing. Their customer service is responsive and excellent. Presently, I have a total of 4 TigerKing fireproof safes in my home and they operate perfectl... Toon meer
Bedrijf heeft geantwoord
The product was well packaged and arrived with no problems. Although shipping did take longer than was projected.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
TigerKing is more than just a brand; we are the guardians of security and the last line of defense against unforeseen disasters. Our commitment to safeguarding your personal privacy is unwavering. We take pride in being your home's vigilant protector, the shield against the ravages of fire, and the embodiment of trust. TigerKingSafe provide extra large fireproof safes, luxury jewelry safes, fireproof home safes, mini home safe box, fingerprint gun safes.
Contactgegevens
Verenigde Staten
- SERVICE@TIGERKINGSAFE.COM
- www.tigerkingsafe-us.com
4,1
Goed
239 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 28% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good starter safe. My safe was sent quickly and delivered…
My safe was sent quickly and delivered well packaged. It looks great and is quite nice even though it seems a bit light for its size and has a strong odor in the interior. I wish it had one more shelf and some type of lighting option, but overall it was a good purchase.
27 december 2024
Antwoord van Tigerkingsafe
Hi dear,
Thank you for your love and advise of our SPARK 8.12 cu.ft large fireproof jewelry safe. We have released a larger model in the SPARK fireproof series, the SPARK 5922 13.12 CUFT Jewelry Safe, which features a light and built-in power outlet. We're here to help if you have any questions!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
You have no 800 number to discuss issue…
You have no 800 number to discuss issue or provide any kind of support with safe
27 december 2024
Antwoord van Tigerkingsafe
Hello dear,
I am sorry to hear that you are dissatisfied with our service. However, We are always in touch with the consignee through email and phone, and have confirmed the address and the delivery of 2 SPARK fireproof safes. We're here to help if you have any questions!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Great Experience
My safe came this week and was delivered quite quickly. It was in perfect shape and I really like it.
3 januari 2025
Antwoord van Tigerkingsafe
Hi dear,
Thank you for your love of our new SPARK 8.12 cu.ft large fireproof jewelry safe. Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Super fast delivery
Super fast delivery. Safe had no damage and works and looks great. Excellent communication and friendly service. Can't thank you enough. I highly recommend this Safe.
3 januari 2025
Antwoord van Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Fireproof Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
My safe will not lock
My safe will not lock. I have been corresponding with the company for several weeks now and still have no resolution . Sorry to leave such a bad review - but so far this product has been an utter failure.
6 december 2024
Antwoord van Tigerkingsafe
Hello dear.
Thank you for your feedback, and we sincerely apologize for the inconvenience caused by the locking issue with your safe. The reason your SPARK safe cannot lock is due to a problem with the electromagnet, which can be easily fixed.
To resolve this, we provided two options:
A partial refund so you can arrange the repair.
Full reimbursement for a local repair service of your choice.
We promptly replyed to your emails and calls but have not received a last reply from you. Please get back to us asap so we can resolve your issue.
Thank you for your patience and understanding.
TIGERKING customer service
THE WORST EXPERIENCE EVER!!!
3 december 2024
Antwoord van Tigerkingsafe
Hi dear,
Our white glove service can only be provided to you if you place an order together with the purchase of the safe. But your feedback truly motivates us to continue delivering high-quality products and exceptional service.
TigerKing Safe
Efficient & professional services.
25 november 2024
Antwoord van Tigerkingsafe
Hi dear,
Thank you for your love of our new SPARK large fireproof jewelry box. Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
No coments tankyou
25 november 2024
Antwoord van Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Antwoord van Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Tiger King was very helpful with the…
Tiger King was very helpful with the delivery. I was not getting my messages and they made sure I was contacted. The safe was packaged with care and the delivery service was excellent.
7 november 2024
Antwoord van Tigerkingsafe
Hi dear,
Thank you for your love of our new 17.6 cu.ft XH-1 extra large jewelry safe. Your feedback truly motivates us to continue delivering high-quality products and exceptional service. Looking forward to your next order! We're here to help if you have any questions!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Excellent Safe
Smooth purchase, speedy delivery and great customer service. It was so easy to setup I didn’t even know I did it. I may buy an extra one.
22 oktober 2024
Antwoord van Tigerkingsafe
Hi dear,
Thank you for your love of our new 17.6 cu.ft XH-1 extra large jewelry box. Your feedback truly motivates us to continue delivering high-quality products and exceptional service. Looking forward to your next order! We're here to help if you have any questions!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Great support
I need help with my safe. And they pulled through and got me a key when I needed it.
30 oktober 2024
Antwoord van Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
…Fast Shipping and came packaged very…
…Fast Shipping and came packaged very well, no damage, BUT the Touch Keypad doesn’t work, It powers on but does not respond at all. Called the company number for customer service, ticket was sent in a week ago no response, Ordered on October 19th 2024
21 oktober 2024
Antwoord van Tigerkingsafe
Hello dear,
We are very sorry to hear that, If the safe box has any defects or damage during shipping. You can apply free replacement or return in 5 days. you can always email the TIGERKING team: service@tigerkingsafe.com. Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
I'm happy with the safe, but...
I'm happy with the safe. The only knock is that they don't include sufficient directions on setting up the locking system. I ended up watching several YouTube videos on the process.
29 oktober 2024
Antwoord van Tigerkingsafe
Hello dear, Thanks for your review for TigerKing Safe! If you have any questions in the future, you can always email the TIGERKING team: service@tigerkingsafe.com
Best regards,
TigerKing Safe
responded quickly to my requests and…
responded quickly to my requests and the delivery was very good.
18 oktober 2024
Antwoord van Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Antwoord van Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
The support and delivery were great
24 oktober 2024
Antwoord van Tigerkingsafe
Hi dear,
Thank you for your love of TIGERKING 11.5 cu.ft extra large jewelry safe. Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
No response to any communication
24 oktober 2024
Antwoord van Tigerkingsafe
Hi Francis,
I am very sorry to see your 1-star review!
However, we sent 4 emails and called you 2 times, but did not receive any reply from you. Please check your SPAM email and voice message.
The FedEx tracking number is 779484673498. The estimated delivery date is November 5. Please contact your local FedEx company to schedule the delivery time!
Thanks for your understanding!
Best regards,
TigerKing Safe
Great help and came quick!
25 oktober 2024
Antwoord van Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Great customer service
22 oktober 2024
Antwoord van Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.