Contacted TJH after receiving out of date Clinique cream. I was advised to return it for a refund or replacement, which I duly did. I was then told that TJH were checking stock in order to send a repl... Toon meer
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Lees wat reviewers zeggen
ordered a tent/campbed as an extra sleeping space when away with friends in a small motorhome. it arrived quickly, is good quality and simple both to set up and take down. reasonably priced, so I'd de... Toon meer
T J Hughes posted my item quickly to me, good tracking information and delivered when the courier said they where coming. However on doing some research on Pawhut products I am very disappointed to f... Toon meer
The perfume i bought was delivered within a couple of days, I was kept updated with tracking info and it arrived in perfect condition. The batch code showed it was very fresh, as were the other perfum... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
TJ Hughes has stores throughout the UK and also has a selection of products available to buy online at www.tjhughes.co.uk
TJ Hughes Department Stores upto 70% off RRP
Geschreven door het bedrijf
- Competitive Prices
- At TJ Hughes, we’re proud to offer products with up to 70% off the RRP. We display our prices on the website so you can see how much you’re saving clearly.
- Varied Range
- We’ve got a huge range of products available online and in store meaning you can shop for beauty, home ware, fashion and garden all in one place. With so much on offer, you may need some assistance choosing the right product for you – but we can help with that!
- Need Help?
- We have a dedicated Customer Service team ready to answer and help to resolve your queries. Whether you need help on what product is right for you, information on your delivery or have a Customer Service related question, our team is happy to help! and are available online/email contact@tjhughes.co.uk 8am-4:30pm Monday-Friday.
- Reviews
- We want to provide as much information as possible to our customers, which is why you may find the reviews important when choosing to shop with us. There’s real advice from real customers – both good and bad which we hope will help your shopping experience a little easier. A lot of our customers are helpful enough to share their experiences with us, so we can share them with you. Reviews are important to us all, so please feel free to share your experience should we send you an invitation to do so.
- Delivery
- We want your shopping experience to be stress free and enjoyable from start to finish – that’s why we’ve got lots of delivery options available to suit you. Our standard delivery service operates between 8am to 7pm Monday to Friday and we aim to deliver most items within 10 working days of an order being placed – we do ask you allow extra time over the Bank Holidays and for larger items. A full list of delivery options and charges can be found on our website.
Contactgegevens
2000 Vortex Court, Enterprise Way, L13 1FB, Liverpool, Verenigd Koninkrijk
- contact@tjhughes.co.uk
- www.tjhughes.co.uk
4,3
Uitstekend
28K reviews
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Delivery service via Evri isn’t in…
Delivery service via Evri isn’t in everybody’s best interest. Unfortunately the driver decided to pick a door to deliver too himself rather that what the actual label said. This lead to the driver leaving my order on the doorstep of another address without any contact at my address at all. Not only was it left on someone’s doorstep it was in plain view of passes by which led to the order being stolen from the location it was left at. I understand that this isn’t the retailers fault but they need to provide a service what deters this happening or given the customer the opportunity to choose there delivery method.
20 juli 2026
Absolutely amazing customer service…
Absolutely amazing customer service support! My item was not delivered (100% down to the courier) after speaking to customer service they sent a replacement with a different courier and it arrived 2 days later. Great product, a little fiddly to put together but overall a great buy.
17 juli 2026
Great price good delivery service…
Great price good delivery service couldn’t fault service all good
14 juli 2026
The ordering was no problem and we were…
The ordering was no problem and we were happy with the really prompt and efficient delivery
16 juli 2026
Tj hughes always have the items I need
Tj hughes always have the items I need, there prices are very good nearly always less than other firms, and my goods are always sent to me on time and in great condition.
16 juli 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Good product good value for the money.
16 juli 2026
Antwoord van Tjhughes
Mervyn,
We appreciate your positive feedback.
We're happy you found our product to be of good value for the money.
Warm regards
T J Hughes Customer Service Team
Easy ordering online with very fast…
Easy ordering online with very fast delivery received my suitcase in less than 24 hours would use this company again
23 juli 2026
Review zonder uitnodiging
Antwoord van Tjhughes
Sharon
Thank you for your wonderful feedback!
We are so pleased to hear that your online ordering experience was easy and that your suitcase arrived so quickly.
We truly appreciate your kind words.
Warm regards
T J Hughes Customer Service Team
Easy to order arrived in a timely…
Easy to order arrived in a timely fashion very comfortable great price all in all very happy with my purchase
15 juli 2026
Antwoord van Tjhughes
Phil,
We're so happy to hear that your ordering experience was easy and that your purchase arrived quickly!
It's wonderful to know you found the item comfortable and a great value.
We appreciate your positive feedback!
Warm regards
T J Hughes Customer Service Team
Antwoord van Tjhughes
Eileen,
We appreciate your positive feedback regarding our excellent service and very quick delivery; we are so glad you are happy with your experience!
Warm regards
T J Hughes Customer Service Team
Great product
Great product, it is very sturdy, easy to assemble, it looks great and really helped to tidy a corner of the room that was full of bottles
12 juli 2026
Antwoord van Tjhughes
Mary
We're so pleased to hear how sturdy and easy to assemble your new product is!
It's wonderful that it looks great and helped tidy up that corner of your room.
Kind regards
T J Hughes Customer Service Team
Antwoord van Tjhughes
Miss Mcqueen,
We are so pleased to hear that you found our products to be good and our prices very reasonable.
Thank you for your positive feedback!
Kind regards
T J Hughes Customer Service Team
Antwoord van Tjhughes
Kammy,
We're so pleased to hear that your delivery arrived on time and that you experienced good service.
We truly appreciate your positive feedback!
Antwoord van Tjhughes
Hello
We're so happy to hear that you found our delivery service, price, and product to be excellent.
Thank you for your positive feedback!
Kind regards
T J Hughes Customer Service Team
Tyre popped after 3 rides, sides ripped from tyres
Tyre popped after 3 rides, tyres run against side of trailer and rip/mark the sides
14 juli 2026
Antwoord van Tjhughes
Hello Laura
Your product issue is currently under review. As it was only reported on 27/07/2026, we kindly ask for a little more time to investigate and work towards an appropriate solution.
Please be assured that we are treating your complaint as a priority and will resolve it as quickly as possible.
Warm regards
T J Hughes Customer Service Team
Terrible product
Terrible product - used once and leaked - missing poles for porch - impossible to fit around ground sheet - waste of money
12 juli 2026
Antwoord van Tjhughes
Colin,
We are truly sorry to hear about the issues you experienced with the product, including the leaking and missing components.
We are happy to help with any issues, please make contact for assistance: contact@tjhughes,co.uk
Kind regards
T J Hughes Customer Service Team
Antwoord van Tjhughes
Kevin,
We are so glad to hear you enjoyed our fast service and good offers. We appreciate your positive feedback!
Warm regards
T J Hughes Customer Service Team
DO NOT BUY
DO NOT BUY! You have been warned! NEVER buy on-line from anyone that does not have a contact phone number. The product is broken/defective and there is no phone number to contact you. There is a complex avoidance mechanism that can take days or weeks to resolve, so are not to be trusted. I am now going to have to sue as the only way to get a response from a human...
13 juli 2026
Antwoord van Tjhughes
Hello Susanna
Thank you for your message.
We are currently awaiting the requested images so that we can assess the issue and work towards an appropriate solution.
As soon as we receive the images, we will be happy to investigate and resolve any issues you are experiencing.
Please note that we are an online email support service only.
Warm regards
T J Hughes Customer Service Team.
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