Tool Academy reached out to let me know of a potential order issue I was not aware of at time of purchase. I very much appreciate the proactive action on their part.
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Lees wat reviewers zeggen
Very prompt delivery, product was packed well and no surprises when it was delivered. Always would recommended this company for their unique products.
Very well done. Staff was very helpful with assisting me during my online issue to help me correcting the problem I was having with ordering my purchase. Delivery was super fast, prices was fantastic,... Toon meer
Had a few questions regarding my order and they were answered quick and clearly. That same order was delivered fast and without any issues. They stock everything you would find at your big box hardwar... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Since 1989, Tool Academy has been a trusted partner for contractors and trades professionals across the GTA and beyond. Founded by brothers Enzo and Claudio, what began as a small family business has grown into one of Canada’s leading construction supply destinations—offering expert service, professional-grade tools, and fast global shipping to over 20 countries. Enzo and Claudio’s vision remains the same: to serve every customer like family.
Contactgegevens
42 Goodmark Place, Unit #2, M9W 6S2, Etobicoke, Canada
- (416) 674-1800
- info@toolacademy.com
- www.toolacademy.com
4,8
Uitstekend
285 reviews
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Antwoord van Tool Academy
Good price and speedy delivery — what more could you ask for? Really glad it was a smooth experience all around, means a lot to us 🙏
- Christian
Antwoord van Tool Academy
Thank you so much for your business! We look forward to serving you again in the future.
- Christian
Super fast n great products
30 maart 2026
Antwoord van Tool Academy
That's exactly what we're going for! Really appreciate you taking the time to leave a review.
- Christian
Family
It is good to hear that you treat your customers like family. There are not to many people that treat their clients like family
7 april 2026
Review zonder uitnodiging
Antwoord van Tool Academy
That's literally what we're about. We've been a family business since 1989, and that never changes. Comments like this make it all worth it 🙏
- Christian
Antwoord van Tool Academy
Appreciate that! We always try to make sure no one falls through the cracks.
- Christian
Antwoord van Tool Academy
Thank you so much for the great review!
- Christian
Answered questions clearly.
27 maart 2026
Antwoord van Tool Academy
Thank you so much for the great review!
- Christian
A great deal for my bag
21 maart 2026
Antwoord van Tool Academy
Thank you so much for the great review! We hope to serve you again in the future.
- Christian
Antwoord van Tool Academy
Thank you so much for the great review! We hope to serve you again in the future.
- Christian
Been buying tile tools from this…
Been buying tile tools from this company for probably 10 years here and there .
They are always on top of things and great service.
They deliver packages right to my door seeing i live out of town .
Great prices as well
21 maart 2026
Antwoord van Tool Academy
10 years — that means the world to us, genuinely. Loyal customers like you are the reason we do this. We'll keep delivering right to your door!
- Christian
Antwoord van Tool Academy
The recommendation means a lot, thank you! We're glad you stuck with us and updated the review 🙌
- Christian
The tracking for the package was almost…
The tracking for the package was almost none existent. Given that the shipping company was well known i expected better.
10 maart 2026
Antwoord van Tool Academy
Hey WIlliam,
I'm sorry about that experience. We ship through third-party carriers, so the tracking visibility is unfortunately on their end — that said, it should still be functional, and clearly that wasn't the case here, which isn't acceptable. We really hope to earn those other 2 stars on your next order. Please don't hesitate to reach out to us directly if you ever need anything! 🙏
- Christian
Great Place for All Your Tile Needs
Large selection, great prices, and even better staff. Will be visiting again.
16 maart 2026
Antwoord van Tool Academy
The staff shoutout hits different hahah! We'll pass that along! See you next time 🙌
- Christian
Friendly staff and a great overall…
Friendly staff and a great overall experience. I’m really happy with my purchase—the price was lower than anywhere else. I also love supporting local businesses.
16 maart 2026
Antwoord van Tool Academy
This genuinely made our day. We've been a local family business since 1989, and that's exactly the kind of support that keeps us going. We'll always make sure you're getting the best price — that's a promise.
- Christian
Antwoord van Tool Academy
Really appreciate the kind words! Quick responses are something we take seriously so glad that came through. Hope to serve you again soon.
- Christian
Antwoord van Tool Academy
Thank you so much for the great review!
- Christian
Antwoord van Tool Academy
That's the goal every time. We try to turn orders around as fast as possible, so nothing sits around waiting. Appreciate you taking the time to leave a review!
- Christian
Fantastic service every time at Tool…
Fantastic service every time at Tool Academy. The staff are extremely knowledgeable, helpful, and always make the experience a great one. They consistently go above and beyond to make sure customers get exactly what they need. Highly recommend this place if you’re looking for great service and people who truly care about their customers!
16 maart 2026
Review zonder uitnodiging
Antwoord van Tool Academy
This is the kind of review we share with the whole team. They work really hard, and it means a lot to know it doesn't go unnoticed. We genuinely care about every person who walks through our doors, and we'll keep showing up that way. Thank you so much for the kind words.
- Christian
Great Service from Tool Academy
Website was easy to navigate. They had what I was looking for. Easy to finalize the order. Super fast shipping. Will o business with again.
12 maart 2026
Antwoord van Tool Academy
Hi Serge, thank you so much for the kind words! We're thrilled to hear the website made it easy to find what you needed and that your order arrived quickly. We look forward to serving you again!
— Christian
The products arrived on time however im…
The products arrived on time however im disappointed that they did not come in their own packaging box from Milwaukee with instruction manuals.
10 maart 2026
Antwoord van Tool Academy
Hi Domenic, thank you for the feedback and we're glad to hear your order arrived on time!
We do want to clarify that all of our products are 100% brand new. To keep our prices as competitive as possible, we source certain items — like Milwaukee chargers — by breaking them out of combo kits. This allows us to pass the savings on to our customers rather than charging combo kit pricing for individual pieces.
That said, we completely understand that receiving a product without its original retail box and manual can be unexpected, and we appreciate you bringing it to our attention. Please don't hesitate to reach out to us directly and we'd be happy to help with any questions about your purchase!
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