Tool Academy reached out to let me know of a potential order issue I was not aware of at time of purchase. I very much appreciate the proactive action on their part.
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Lees wat reviewers zeggen
Very prompt delivery, product was packed well and no surprises when it was delivered. Always would recommended this company for their unique products.
Very well done. Staff was very helpful with assisting me during my online issue to help me correcting the problem I was having with ordering my purchase. Delivery was super fast, prices was fantastic,... Toon meer
Had a few questions regarding my order and they were answered quick and clearly. That same order was delivered fast and without any issues. They stock everything you would find at your big box hardwar... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Since 1989, Tool Academy has been a trusted partner for contractors and trades professionals across the GTA and beyond. Founded by brothers Enzo and Claudio, what began as a small family business has grown into one of Canada’s leading construction supply destinations—offering expert service, professional-grade tools, and fast global shipping to over 20 countries. Enzo and Claudio’s vision remains the same: to serve every customer like family.
Contactgegevens
42 Goodmark Place, Unit #2, M9W 6S2, Etobicoke, Canada
- (416) 674-1800
- info@toolacademy.com
- www.toolacademy.com
4,8
Uitstekend
285 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Extremely quick delivery and well…
Extremely quick delivery and well packaged. Would definitely use them again for future purchases…
19 januari 2026
Amazing service and great range of…
Amazing service and great range of product as always. The fastest business to ship i ve ever seen . Keep up the great work
21 januari 2026
Tool Academy is my go-to!
Tool Academy is my go-to for tools. Great pricing, fast shipping, and a solid selection you don’t always find elsewhere. What really stands out is the service. You can tell it’s a family-run business that actually cares about getting things right. Orders are packed properly, shipped quickly, and questions are answered without any runaround. Highly recommend.
19 januari 2026
Review zonder uitnodiging
Antwoord van Tool Academy
Hi Sandra,
Thank you so much for the 5-star review! We really appreciate the kind words and are glad you had a great experience with our service and product selection.
Thanks again for choosing Tool Academy — we look forward to helping you again soon.
— Christian
I have not received my package yet
I have received my package,and everything is as expected
10 januari 2026
Antwoord van Tool Academy
Hi Casey,
Thanks for taking the time to leave a review. We just wanted to clarify the timeline on this order for transparency.
The order was placed on Saturday evening, and as our shop is closed on Sundays, it was shipped first thing Monday morning when we reopened. Once an order is in transit, delivery timelines are handled by the selected courier.
That said, if you have any questions about your shipment or need help tracking it, we’re always happy to assist directly. Please feel free to reach out to us anytime.
— Christian
low price, fast shipping
9 januari 2026
Antwoord van Tool Academy
Hi Jean,
Thanks so much for the 5-star review! We’re glad to hear you were happy with the pricing and fast shipping.
We truly appreciate your support and look forward to helping you again soon.
— Christian
Antwoord van Tool Academy
Hi Maciej,
Thank you for the 5-star review! We’re really glad to hear you were happy with our selection, pricing, and service.
We appreciate your support and look forward to helping you again.
— Christian
Antwoord van Tool Academy
Hi Norman,
Really appreciate you taking the time to leave a review — fast service and fair pricing are exactly what we aim for, so it means a lot to hear that.
Thanks again for your continued support. We’ll be here whenever you need us.
— Christian
this item was a good price as well…
this item was a good price as well delivery was well within my expectations
5 januari 2026
Antwoord van Tool Academy
Hi Ian,
Thanks so much for the 5-star review. We’re really glad to hear you were happy with the price and that delivery met your expectations. As a family-run business, that kind of feedback genuinely means a lot to us.
We truly appreciate your support and hope to help you again soon.
- Christian
Antwoord van Tool Academy
Hi there,
Thanks so much for the 5-star review. We’re really happy to hear you had a great experience. As a family-run business, your support truly means a lot to us.
Hope to help you again soon.
- Christian
Antwoord van Tool Academy
Hi there,
Thanks for the great review. We’re happy to hear the shipping was quick and the pricing worked for you. As a family-run business, support like this really means a lot to us.
Appreciate you choosing Tool Academy.
- Christian
Antwoord van Tool Academy
Bonjour,
Merci d’avoir pris le temps de laisser un avis. J’utilise un traducteur, donc désolé si le message n’est pas parfaitement formulé. Nous apprécions vraiment votre soutien et sommes heureux que votre expérience ait été positive.
– Christian
I recive wrong item
I order the old model of dewalt drywall drill, you guys send me the new model of drywall drill which I dont like because it doesn't last much. they always break. I had 2 in 4 years they stop working properly after 2 years. But anyway I will keep ordering from here im surprise of shipping time so fast the tool i purchase work perfectly i hope it will last long time just next time if you guys have something out of stock call me and I can wait until you guy have it in stock or I can get a refund thank you! Not big deal dont worry
5 januari 2026
Antwoord van Tool Academy
Hey Yahriel,
Thank you for taking the time to leave a review and for continuing to support us — we truly appreciate your honesty and loyalty.
We want to clarify that the model you ordered, the DCF630B, is currently the only version available, as the previous model has been discontinued by the manufacturer. That said, we completely understand your preference and your feedback regarding durability, and it’s something we take seriously.
We also appreciate you highlighting the fast shipping and that the tool you received is working perfectly — our goal is always to get customers what they need quickly and reliably.
Your note about communication is very fair, and we agree. When an item is unavailable or discontinued, we should always reach out first to give customers the option to wait or receive a refund. We’ll be improving that process moving forward.
Thank you again for your continued support. As a family-run business, feedback like yours helps us grow and serve our customers better.
- Christian
Was a great experience and easy to use…
Was a great experience and easy to use The website
24 december 2025
Antwoord van Tool Academy
Hi John,
Really appreciate you taking the time to leave a review. We put a lot of care into how everything comes together, so it’s great to hear you had a smooth experience. Thanks again for the support — it truly means a lot to us.
– Christian
Excellent service!!
I looked for an epoxy product online, called the guys at the store who took the time to describe the product to me and make a recommendation for my application. I then immediately placed the order online, at 330 on Tuesday, and it arrived to my door the next day at noon. I live north of Kingston. Excellent product, great customer service and perfectly expedient shipping.
16 december 2025
Antwoord van Tool Academy
Hi Elijah,
Thanks a lot for sharing this. Taking the time to talk things through and make sure someone gets the right product is a big part of how we like to do things, so I’m really glad that came through. We appreciate you trusting us with your order and taking the extra step to leave a review.
– Christian
Great i got an upgrade on my purchase
18 december 2025
Antwoord van Tool Academy
Hi Sarah,
Thanks so much for taking the time to leave a review. We really appreciate the support and are glad you had a positive experience with your order. It means a lot to us.
– Christian
Antwoord van Tool Academy
Hi Benoit,
Thanks for leaving a review — we really appreciate it. Glad everything arrived quickly and exactly as expected. Thanks again for the support.
– Christian
Easy to place a order and good prices 👍
16 december 2025
Antwoord van Tool Academy
Hi Jocelyn,
Thanks for taking a moment to leave a review. We really appreciate the support and are glad the experience was a smooth one. It means a lot to our family and our team.
– Christian
Antwoord van Tool Academy
Hi Gerald,
Thank you for taking the time to leave a review. We really appreciate the support and are glad you had a positive experience with us.
– Christian
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