Thank you for another perfect purchase from Total Hockey. Ordered off the website as we had a 'Wish List' drawn up previously with Alan's help in Banbridge. Goalie kit items shipped on the day the o... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Outstanding customer service, advice on sizing and speed of delivery. The staff were super helpful on the phone and helped me understand which products were best suited for my son who is just start... Toon meer
Terrible store and disgraceful customer service — from misleading information in the offer to intimidation of the customer. I purchased field hockey equipment for my child during a sale.... Toon meer
Bedrijf heeft geantwoord
The product dispatched quickly. Arrived on the day however 3 hours out side the delivery window given by DHL. Which caused problems for person waiting for the delivery. Not your problem you don't con... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Total Hockey, is fast becoming one of the world’s largest online hockey shops based in Northern Ireland. Established as a family owned and run shop in 2001, we offer the best hockey experience to all our customers. We have built up a very strong reputation for quality and service winning us many awards along the way. Total Hockey has become the first retailer to provide a unique goalkeeping experience in opening a band new Goalkeeping Department. This area is dedicated to our “Keepers” who in the past have been over looked in their requirements due to shop space and stock levels etc. We now provide our “Keepers” the very best with large areas to try on equipment and a stock level of equipment to rival none, it is a one of a kind. We provide worldwide shipping so whether you’re just down the road from us or on the other side of the world we endeavour to deliver your products to the highest standard in the shortest time.
Contactgegevens
19 Bridge Street, BT32 3JL, Banbridge
- 028 4066 2684
- sales@total-hockey.com
- www.total-hockey.com
4,0
Goed
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Lovely new stick and arrived only two…
Lovely new stick and arrived only two days after I ordered it! Great range of sticks with lots of information and friendly, helpful staff. Excellent service, very impressed.
26 februari 2021
Antwoord van Total Hockey
Rachel
Thank you so much for this very kind review and for the 5 stars, we really appreciate it and we are delighted that you are happy with our products and service.
Alan
Antwoord van Total Hockey
Deborah
Thank you so much for this very kind review and for the 5 stars, we really appreciate it and we are delighted that you are happy with our products and service.
Alan
Excellent!
Excellent product, excellent price, excellent communication, excellent delivery. Excellent purchasing experience. Have used them before and will hopefully do so again. Thank you!
19 februari 2021
Antwoord van Total Hockey
William
WOW ! Thank you so much for this 'excellent' review and for the 5 stars, we really appreciate it and we are delighted that you are happy with our products and service.
Alan
Great service and fast shipping to USA…
Great service and fast shipping to USA - even in a snowstorm!
18 februari 2021
Antwoord van Total Hockey
Rob
Thank you so much for this very kind review and for the 5 stars, we really appreciate it and we are delighted that you are happy with our products and service. We can't take full credit for the delivery in a snowstorm, but pleased to hear the DHL are also providing a high quality service.
Alan
Really good service
Really good service. Great communication from them and delivered quicker than originally said.
13 februari 2021
Antwoord van Total Hockey
Customer
Thank you so much for this very kind review and for the 5 stars, we really appreciate it and we are delighted that you are happy with our products and service.
Alan
Wanted a new stick to start the day…
Wanted a new stick to start the day when lockdown is over and hockey resumes, in whatever format. Arrived on time in very good packaging to prevent damage. Really good price for an exceptionally well balanced stick that feels great in my hands. Have yet to use it ernest and cant wait to get back on the pitch to try it out.
8 februari 2021
Antwoord van Total Hockey
Mr Dunham
Thank you so much for this very kind review and for the 5 stars, we really appreciate it and we are delighted that you are happy with our products and service.
Alan
Excellent service
Excellent service, courtesy and kindness, I hope I can buy more material from you, thank you
8 februari 2021
Antwoord van Total Hockey
Santo
Thank you so much for this very kind review and for the 5 stars, we really appreciate it and we are delighted that you are happy with our products and service.
Alan
Great hockey shop
Super fast dispatch, well packaged items and a pretty decent discount on most goalie kit!
19 januari 2021
Antwoord van Total Hockey
Esther
Thank you so much for this very kind review and for the 5 stars, we really appreciate it and we are delighted that you are happy with our products and service.
Alan
Excellent online hockey shop
Excellent online hockey shop. Next day delivery. Customer service 5 star. Dave in the Dublin store is always very accommodating and eager to please.
10 januari 2021
Antwoord van Total Hockey
Edel
Thank you so much for this very kind review and for the 5 stars, we really appreciate it and we are delighted that you are happy with our products and service, we'll be sure to let Dave know!
Alan
Antwoord van Total Hockey
Jeanette
Thank you so much for this very kind review and for the 5 stars, we really appreciate it and we are delighted that you are happy with our products and service.
Alan
Excellent service
Excellent service. This is not the first time I've ordered from total hockey & I can only repeat what I've said before - easy to order & goods dispatched very quickly. Thank you. (4stars was a mistake! 5 stars all the way
9 januari 2021
Antwoord van Total Hockey
Mrs McElhinney
Thank you so much for this very kind review, we really appreciate it. We are slightly disappointed with 4 stars however and would love to get some more feedback on ways to improve our products and service, to make us worthy of 5 stars.
Alan
Used them loads and consistently good
Used them loads and consistently good - so thought would drop a review.
8 januari 2021
Antwoord van Total Hockey
Justin
Thank you so much for this very kind review and for the 5 stars, we really appreciate it and we are delighted that you are happy with our products and service and even more thrilled that you are a returning customer, it really means so much to us.
Alan
Amazing!
Amazing!
I made an error in my booking and emailed the store who replied straight away (even at the weekend) to sort it out for me.
I can’t wait until I’m allowed to use my new glove!
Thank you so much
8 januari 2021
Antwoord van Total Hockey
Jo
Thank you so much for this very kind review and for the 5 stars, we really appreciate it and we are delighted that you are happy with our products and service.
Alan
Super
Great price, comms and delivery . Had a request on order and was dealt with accordingly.
8 januari 2021
Review zonder uitnodiging
Antwoord van Total Hockey
Alex
Thank you so much for this very kind review and for the 5 stars, we really appreciate it and we are delighted that you are happy with our products and service.
Alan
Antwoord van Total Hockey
Matt
Thank you so much for this very kind review and for the 5 stars, we really appreciate it and we are delighted that you are happy with our products and service.
Alan
Adidas hockey trainers
Adidas hockey trainers. Good quality and my son loves the. Fast delivery and good price. Would use again for sure.
3 januari 2021
Antwoord van Total Hockey
Suzi
Thank you so much for this very kind review and for the 5 stars, we really appreciate it and we are delighted that you are happy with our products and service.
Alan
Antwoord van Total Hockey
Claudes
Thank you so much for this very kind review and for the 5 stars, we really appreciate it and we are delighted that you are happy with our products and service.
Alan
What a lovely experience of customer…
What a lovely experience of customer service...late Christmas Eve, called to ask about my sons shin guards (what a Christmas present eh !) the true gent on the phone looked up my order, did all the tracking and gave me a shout back ... I’ll be using this company again, they actually care ... ❤️
24 december 2020
Review zonder uitnodiging
Antwoord van Total Hockey
Deb
Thank you so much for this very kind review and for the 5 stars, we really appreciate it and we are delighted that you are happy with our products and service (especially our resident gentleman!)
Alan
Antwoord van Total Hockey
Ricky
Thank you so much for this very kind review and for the 5 stars, we really appreciate it and we are delighted that you are happy with our products and service.
Alan
Fast and good value
Received hockey glove really quickly - looks really nice - think my daughter will be delighted with it .
Thank you
14 december 2020
Antwoord van Total Hockey
Jennine
Thank you so much for this very kind review and for the 5 stars, we really appreciate it and we are delighted that you are happy with our products and service.
Alan
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.