Items were delivered on time, in excellent condition and are as described. Price is very reasonable and the quality of the goods is excellent. Would highly rate and recommend seller. Thank you
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Great product and efficient quick delivery . Have been trying to purchase this product from other previous suppliers but no stock so good on Tradewinds to hold it.
If I could score them higher I would. Goods arrived on time ( actually quicker than expected) they were exactly what I ordered, very well wrapped and used an excellent courier. In perfect condition. W... Toon meer
Bedrijf heeft geantwoord
I have been a customer of Tradewinds for many years. I love the kikkoman Soy Sauce and buy it in the 1.5 litre container each time. Tradewinds have a comprehensive range of oriental foods at rea... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tradewinds Oriental Shop is a family run business specialising in providing the finest food and drinks, furniture, and kitchenware from Asia. Established in 1984, we first commenced trading at our local market in Scunthorpe selling a small selection of basic Chinese cooking ingredients and a variety of Oriental Arts and Crafts. After 2 years there was sufficient demand to open a small shop on Mary Street, Scunthorpe. Demand soon dictated a move to larger premises and in 1991 we moved to our current premises on Cole Street, Scunthorpe. Tradewinds Oriental Shop has continued to grow and in 2008 we launched our online website offering consumers within the UK and Europe the opportunity to purchase our products at the click of a button. Demand for Asian food and drink has continued to grow in popularity over the years which have led to the expansion of our current shop and warehouse premises in recent years. We now stock over 5000 products from across Asia. Our inventory will continue to grow with new lines becoming available both online and in our shop on a weekly basis. We remain passionate and great effort goes into sourcing and finding the best authentic ingredients and providing these to all our customers within the UK and around the World.
Contactgegevens
25-29 Cole Street, DN15 6QY, Scunthorpe, Verenigd Koninkrijk
- www.tradewindsorientalshop.co.uk
4,7
Uitstekend
1K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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Love this place
25 januari 2026
Antwoord van Tradewinds Oriental Shop
Thank you for your 5* review and kind words. We are very pleased to hear you enjoy shopping with us.
Great service
Great service, fresh produce and good prices. Tradewinds stock everything you need for oriental cooking.
6 februari 2026
Review zonder uitnodiging
Antwoord van Tradewinds Oriental Shop
Thank you for your 5* review. We are delighted you have enjoyed your shopping experience with us.
Excellent customer service.
Couldn't be happier and I don't see myself using another company ever again for these sorts of purchases. A minor issue that was the fault of the couriers was handled quickly and efficiently, which is all you can ask for.
Excellent selection of products at the best prices around. I've recommended them to all of my friends and will continue to use them going forward.
29 januari 2026
Review zonder uitnodiging
Antwoord van Tradewinds Oriental Shop
Thank you for your 5* review and loyal custom, we really appreciate it. We are delighted you have enjoyed many great shopping experiences with us, and that when an issue has occurred you have been well looked after by our customer service team.
Third time ordering from Tradewinds…
Third time ordering from Tradewinds now. Wide selection of Asian groceries, at competitive prices. Easy website to navigate, clear communication of all stages of the process and quick delivery. This was the first time I had to reach out to customer service about a damaged good and received prompt and satisfying assistance. Strongly recommend shopping with Tradewinds and have no hesitance to return again every time I need supplies.
25 januari 2026
Antwoord van Tradewinds Oriental Shop
Thank you for your 5* review and repeat custom, we really appreciate it. We are very pleased to hear that you have enjoyed shopping with us and are happy with the service that we provide.
Delivery was in good time
Delivery was in good time, very good value. Nothing I can think of to mark down from 5.
Thank you
25 januari 2026
Antwoord van Tradewinds Oriental Shop
Thank you for your 5* review. We are delighted you have enjoyed your shopping experience with us.
Antwoord van Tradewinds Oriental Shop
Thank you for your 5* review. We are delighted you have enjoyed shopping with us.
The kikoman is fake and I want my money…
The kikoman is fake and I want my money back. You have have it back and give me back my money. The packaging was rubbish and I am worried what IS INSIDE it. If you give me back my money, I’d remove this review. I wish I could upload the label so everybody knows it’s fake and won’t repeat my mistake.
25 januari 2026
Antwoord van Tradewinds Oriental Shop
Hi,
Thank you for your feedback. All of the products that we sell are sourced from verified reputable distributors in the UK. As for the Kikkoman products they are sourced direct from the importer.
Antwoord van Tradewinds Oriental Shop
Thank you for your 5* review. We are delighted you are happy with the service that we provide.
Antwoord van Tradewinds Oriental Shop
Thank you for your 5* review. We are very pleased to hear that you are happy with the care taken when processing and packing your order.
5* Company!!
5* company, FANTASTIC customer service, fast delivery, and order arrived in perfect condition.
Highly recommend Tradewinds Oriental Shop!!
Thank you 🖖
20 januari 2026
Review zonder uitnodiging
Antwoord van Tradewinds Oriental Shop
Thank you for your 5* review and very kind words. We are delighted you had such a great shopping experience with us and would recommend us to others.
Fast delivery
Fast delivery, great stock, fair prices. Thank you
22 januari 2026
Review zonder uitnodiging
Antwoord van Tradewinds Oriental Shop
Thank you for your 5* review. We are very pleased to hear you are happy with the service that we provide.
Easy ordering online, quick delivery
Easy ordering online and products arrived within a couple of days and well packed. Definitely use again.
18 januari 2026
Review zonder uitnodiging
Antwoord van Tradewinds Oriental Shop
Thank you for your 5* review. We are delighted that you are happy with the care taken when processing and packing your order.
Amazing shop
21 januari 2026
Review zonder uitnodiging
Antwoord van Tradewinds Oriental Shop
Thank you for your 5* review. We are delighted you have enjoyed shopping with us.
Better than just "OK"- truly a…
Better than just "OK"- truly a recommended merchant. The products- the truly scrummy sauce- arrived on time, as promised & securely/safely packaged. Deal with confidence with this recommended seller. Much appreciated. "I'll be back!"
19 januari 2026
Review zonder uitnodiging
Antwoord van Tradewinds Oriental Shop
Thank you for your 5* review and very kind words. We are delighted you have had such a great shopping experience with us, and that you are very pleased with your order.
Delivery errors by the retailer
I placed an order before the Christmas deadline as one item was intended as a gift. Although I received a parcel before Christmas, it contained another customer’s order, and my own order had been sent to them instead, along with my name and address.
I was given a prepaid “returns” label, which turned out to be a redirection label, sending the parcel directly to the other customer. My parcel was similarly redirected back to me and eventually arrived in January. It was heavily damaged, had been opened, and several items were missing.
Despite photo evidence, I was initially told the other customer had confirmed all items were present, which felt like an implication that I was being dishonest. It took several days to resolve. I was first offered replacements and a 5% discount, which I declined due to serious concerns about food items being sent on after potential tampering.
I was eventually refunded for the missing items and delivery, which felt like the bare minimum given the errors. This was very disappointing, as I’ve ordered before and genuinely wanted to continue supporting them due to their otherwise great range.
19 december 2025
Review zonder uitnodiging
Antwoord van Tradewinds Oriental Shop
Hi,
Thank you for taking the time to provide feedback on our service. It is our aim to provide the best possible service for all our customers. We apologies for falling short on this occasion. This unfortunate situation has been reviewed and we will be making changes on how to deal with such situations if they arise in the future. Once again sorry for the inconvenience casued.
Antwoord van Tradewinds Oriental Shop
Thank you for your 5* review. We are delighted you are pleased with the service that we provide.
Excellent Customer Service
I purchased the wrong product and thought I’d left it too late to cancel. They couldn’t have been more helpful and responsive. No quibbles, no questions, no persuading me to buy something else instead. Immediate refund. Fantastic customer service and because of this I will definitely purchase from them again, I just need to pay more attention! Thank you Lily.
2 januari 2026
Review zonder uitnodiging
Antwoord van Tradewinds Oriental Shop
Thank you for your 5* review. We are very pleased to hear that you were well looked after by our customer service team. We will pass on your thanks to them.
Extremely disappointing. 0 service. No refund
Very disappointing. Ordered a big parcel of products including fresh vegetables near Christmas, paid a big delivery fee. When FedEx lied about delivery failure I had to deal with FedEx myself, even arranging for parcel return to the shop so I get refunded. Spent the whole day before Christmas trying to deal with fedex and get 0 support from the shop. Contacted the shop and they did nothing other than saying repeatedly “it’s holiday so delivery might be delayed”, as if FedEx is their customer not me, the one who pays them. 2 weeks gone and no products, no refund, no communication . They just want to take your money and have 0 accountability for failure of the service they arranged themselves. Feel like I have been robbed, in addition to a Christmas ruined
24 december 2025
Review zonder uitnodiging
Antwoord van Tradewinds Oriental Shop
Thank you for your 5* review. We are delighted you have had a great shopping experience with us.
Seems to be a good shop but bad product…
Seems to be a good shop but bad product I got from peacock rice….not original peacock brand I got from other shops as always bought…….different rice brands mixed in the sack ….after the rice got finish I realised the bottom of the sack was with a fabric to seal instead
27 december 2025
Review zonder uitnodiging
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