TravelODesk Reviews 

My driver was alert and safe despite difficult driving conditions. I would use this service again.

I stumbled into Travelodesk through Booking.com. I messed up my itinerary but they very quickly accommodated, especially when I just landed in Delhi...and not have to figure out transportation last minute. The driver was very nice and professional. Thank you.

Spent three days in India your taxi company travelodesk made my movement so convenient.Good customer relations, Patience on the part of driver and customer line.Respectful drivers and customer line services.Drivers always on time...My driver was Onkar Singh...cool,calm respectful driver

From the booking process to the follow up, making sure we met our driver and all was well, the entire process was seamless. Then there was the excellent driver, Mr. Vikram Singh: Calm, safe, considerate at all times, driving an immaculately clean vehicle. Altogether a great service, highly recommended!

Pick-up was very reliable. The driver was very friendly and helpful. Overall an excellent impression of the service and the staff.

Very easy booking. Excellent communication from customer service. Taxi was timely, friendly and efficient. Recommend 100%.

It was a fantastic journey I like the driver nature also

Great service
Easy to communicate with
Prompt and efficient
Clean and safe
Highly recommend

I was very satisfied with the car arrangements. The driver showed up on time. Spoke English. I had a positive experience.

Very smooth Journey. Professional driver and a very good car. Highly recommended!

My journey from the airport was very smooth and I found it to be stress free considering the
road conditions. My driver Aman, was professional and helpful. Overall, the service was very good, from text messages, keeping me updated, to the drive.
Pleasant experience, thank you.

Top class service

The driver was punctual and polite and assisted us in finding our next accommodation. Pre arrival communication was clear and helpful and post ride check in.

Hi Palak,

It was a great experience, also, was punctual polite, and was very informative regarding the history of Ahmedabad.

Thank you so much to your self for being in contact, it’s quite unique for a company to reach out to customers like this.

Keep up the great work.

Best wishes

Sandeep

I was picked up promptly and had a long but safe journey. Excellent service

Smooth journey, great communication and prompt response from team.

Polite & welcoming driver. As an older traveller & no wifi on arrival, the driver found us in the sweet airport entrance. A gentle drive in a nice clean car was a delight after the hassle of the big cities.

From Hampi to Goa : a nightmare. Warning - Appalling Experience with Travelodesk India - Avoid using their services

I must share our recent horrendous experience with Travelodesk India to warn future clients. We booked their service based on Booking's recommendation, but it turned out to be a colossal mistake.

⭐ Rating: 1/5

Despite shelling out a staggering 17,800 rupees, for what we expected to be a luxurious SUV experience, the reality was far from it – it was nothing short of a nightmare.

The driver's unprofessionalism began with over an hour of tardiness and blame-shifting, setting the tone for a disastrous journey. When we finally met him (after one with the company Travelodesk India on the phone - they clearly did not find any solution): he arrived without any courtesy or apology.

His accusatory tone regarding a supposed 5 am pickup time and his disregard for our explanation was both unprofessional and unpleasant. He did not have the localisation of our hotel and did not speak English : it was clearly a lack of communication between the company and the driver, as we shared all needed information 24h before.

Throughout the journey, the driver's behavior was unacceptable. From dangerous driving habits to ignoring our concerns about safety, his conduct was far from what one would expect. He was spleeting over the window, he put one of his legs crossed on the chair while driving and argued when we told him it was dangerous, he also stopped without asking us if we were okay. He was VERY rude and never cared about our comfort. He was always on the phone.

The vehicle, supposedly an SUV, turned out to be a total travesty – not even close to what one would consider acceptable, leaving us in constant discomfort throughout the 7.5-hour ordeal.

For the exorbitant price paid, one would expect a level of luxury that was sorely lacking. The price of the service was exorbitant compared to the local taxi market, making this experience even more regrettable.

Attempting to address these issues with Travelodesk India proved futile. They not only failed to take responsibility for the subpar service but also neglected our requests. They irresponsibly put the responsibility on us and suggested we should have complained during the trip, disregarding the fact that we had no means of communication.

Despite our explicit requests for compensation and a refund, they offered mere "potential discounts" for future trips with them, ignoring our concerns entirely.
To add to the frustration, they did not respond to our last message inquiring about their final decision. This lack of communication is utterly disrespectful and emphasizes their disregard for customer satisfaction.

My only option now is to share this horrific experience, and I am grateful that I was traveling with my dad. I shudder to think how traumatizing this could have been if I was alone. We felt anxious and uncomfortable during the entire 7.5-hour journey. Our experience with a previous Booking-recommended driver was excellent, making this ordeal even more disappointing.