Further to my previous review it has become apparent that Travelopo took £2800 deposit from us but did not book the villa on our behalf. Travelopo simply stole our money. We have made a complaint to... Toon meer
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I’ve just found out that this company has gone into liquidation. We booked a villa in spain for Jun20, clearly covid atop that… we moved to 21…. Then clearly had to change to jun 2022… paid... Toon meer
Booked a place in Florida for Feb 2022. Immediate response after deposit of $1400 was paid. When I followed up for direction on paying for the rest of the cost they disappeared - zero response. I have... Toon meer
Fabulous experience and an absolutely beautiful villa in Majority. Luxurious and high standard. The description was great, but it was 10 times better in reality. We felt totally pampered with our surr... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 2011, Travelopo is a globally recognised holiday rentals specialist, working with the most comprehensive and trusted network of established property managers and local agents across the globe to provide a reliable and relaxing booking experience for every type of traveller. Our impressive portfolio offers a plethora of high quality, professionally maintained properties in every popular destination on the planet; from stunning seaside villas to secluded, idyllic ski chalets. You can also book your flights, car hire and airport transfers as you arrange your holiday with us – all through an easy-to-use and ultra-secure service. This can be done online, on a smart device or tablet – it couldn’t be easier. At Travelopo, we pride ourselves on helping holidaymakers find their perfect accommodation with the least amount of stress at the best possible price. As featured in The Sunday Times, Mail on Sunday, The Telegraph, The Mirror, Daily Mail, Huffington Post, Closer, Glamour and Cosmopolitan.
Contactgegevens
13 Harbury Road, Henleaze, BS9 4PN, Bristol, Verenigd Koninkrijk
- enquiries@travelopo.com
- www.travelopo.com
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Great service
I always worry booking through a website I have never heard of before, but my experience with Travelopo was nothing but impressive. Hannah, my sales rep, was very informative, helpful and quick at responding to my questions. We had a lovely holiday and the villa just perfect. We have already rebooked next year and I would definitely recommend this site to others.
Very Impressed
I recently booked a holiday with 'Hannah'. I must say she was extremely efficient. I can be quite specific in my requirements and Hannah was very patient with me.!! We had a wonderful holiday and would have no hesitation booking a holiday with Travelopo in the future. Its nice to find a travel agent that tailor makes your holiday to your specific needs....not like a few experiences i have had with larger well known companies !
Awful company with out of date information
I booked a villa via the website HomeAway which travelopo was the managing agent. After I booked I did a quick Google search (Would have done this before booking had I known this company was managing the villa rather than dealing direct with the owner) anyway turns out the company (travelopo) has a lot of bad reviews for several reasons the main one being that they don't have up to date information as they don't manage properties directly themselves then when people turned up to the property all was not as they were led to believe. Anyway because of the high number of bed reviews i did some more research on the villa i booked and surprise it turned out the villa was not a 4 bed as travelopo advertised but only a 3 bed!! This was for a big important family holiday which was Almost ruined should I not have found this out, 2 of the guests wouldn't have had a bed to sleep in. I found on several other websites this villa was being advertised as 3 beds and not 4, i even found an up to date floor plan showing 3 beds on a very reputable holiday companies website. I spoke to A man at travelopo about this who didn't seem concerned at all and kept repeating that his information said it was a 4 bed so obviously it was!! Now the likeness of me believing this man were slim to none considering all the bad reviews I'd read which were basically saying the same thing about travelopo not having up to date information including photos of properties that weren't at all a true likeness. I told Travelopo to cancel the villa and they said they would check with the owner with regards to the number of bedrooms and come back to me. I didn't need them to do this as I already knew their information was wrong but they were still quite willing and happy for me to book and take the risk turning up to find there wasn't enough beds for us to sleep in. Surprise surprise I never heard back from travelopo, funny thing is when they wanted my money they responded within minutes to every email and even answered the phone but as soon as this happened they were nowhere to be found and all my mails were ignored!
The lesson is, If there are bad reviews they are always there for good reason therefore id advise people not to use this company and steer well clear.
Highly recommend
Had a great experience booking our villa holiday through Travelopo. I initially spoke on the phone with April who was fantastic. She gave me a detailed and honest description of the area and the villa and arranged all the extras such as cot and highchair to be there when we arrived. All further email correspondence I had with the company was excellent, and all queries swiftly dealt with. I would definitely recommend this company.
Excellent
Our Rentals Manager, April, provided efficient, top class service from the moment I emailed my initial villa enquiry to, unforeseen last minute changes we required on our way to Menorca.
We would recommend Travelopo and definitely use them in the future for the peace of mind of knowing we are using a reputable company, the villa and description of the area were all accurate and, for the sheer brilliance of staff members like April.
Excellent
I have used travelopo a few times now and every time I have had a 5 star experience. From the booking process to the villa itself has been a smooth and excellent service. I would Definatly recommend travelopo as 5 star
Fantastic service and holiday
Easy to use and great customer support throughout!
Excellent Property and Service.
Property was lovely, clean and professionally maintained, would definitely book again as is such a simple process with lots of information along the way.
Best travel agency -Travelopo
Great customer service. I will definitely be making a reservation next year with this company.
Travelopo, the best travel agency !
Very professional and amazing services ! Thank you for your help !
Excellent customer experience
Booked online a villa in Spain for the first time and it was very easy and pleasant, Ana from Travelopo helped me with the booking and she was very kind with me, even I was undecided at the beginning, many thanks !!
Holiday in Mallorca
I had accommodation with Travelopo for 1 week last October to Puerto Pollensa, Mallorca. It was fabulous. Excellent accommodation, superb seafront location and on the main promenade with lots of restaurants. The staff were very friendly and made it so easy to book. They even arranged a taxi transfer to and from airport. No hassle. I highly recommend
Everything Perfect!
The service we received from beginning to end was faultless.
We made the mistake of booking cheap flights on odd dates and then tried to find accommodation to fit awkward dates. Every agency we spoke with wouldn't accept our dates and at one point we thought we'd either have to pay a fortune to change our flights Saturday - Saturday or just let the flight go and lose our money.....and then we came across Travelopo! The sales agent we dealt with was exceptional. Not only was he able to find something but he actually offered us a selection of amazing villas which matched our criteria. We've just come back from an AMAZING holiday and I'd like to say a MASSIVE thank you to everyday at Travelopo, you were all super brilliant!!
Very responsive company
I booked my holiday with these people. Everything went smoothly, until I missed my flight. These people went out of the way to assist me and helped me make best out of my holiday. I guess one cannot ask for more.
I would surely travel with them again. Highly recommended.
Great service and fast
had a great service from these guys and good support when we got to the villa, couldnt believe how quick they were to respond even in the evening and a weekends
Fantastic Villas!
Great choice of luxury villas on the beautiful island of Majorca
Excellent service and quick booking
At the beginnig of May 2016 we have looked for a property to rent for a short holiday on our motorbike trip in Quarner Bay, Croatia.I have searched on Internet and finally found property, that matched to our ideas: wonderfull sea view over the bay, BBQ and swimming pool. Booking was very fast and without any probleme, even if we are not UK resident. We enjoyed our stay, as the property was exactly what was described in Travelopo offer. We were very satissfied and will be back for sure, whenever we will plane our next trip.
Iva from Czech Republic
Good company, good holiday, good communications.
Rented a villa through Travelopo.. Everything went smoothly. All communications were clear and all necessary details just worked.
Picked up key exactly as stated. Sat navy location of villa was provided and any queries prior to travel answered promptly.
I would not hesitate to use them again.
amazing property's and great prices
if you want a perfect relaxing holiday travel opo has it all!
Beautiful villas apartments stunning views. So easy to book with great communication don't look any further as this company covers it all.
A little slice of heaven thanks to Travelopo
Two years ago we had the privilege of dealing with Travelopo whilst organising our holiday for a week in June . This company was extremely efficient and committed to organising every last detail to ensure we had a wonderful holiday. I found the staff extremely friendly and patient as I checked a few things over as this was my first villa holiday. On arriving we found the villa to be everything and more than we expected. i found everything to be perfect on arrival just as I was assured it would be by Travelopo . The villa was immaculately clean, spacious, beautifully decorated inside and the pool area and views were spectacular. It's a holiday we remember fondly, and are very grateful to Travelopo for being an industrious company whose aim is 100% customer satisfaction, I wouldn't hesitate to recommend to anyone this company who is thinking of a villa holiday. Travelopo ...I'm rating 5 🌟🌟🌟🌟🌟 for their productive work in making my holiday "a little slice of Heaven" Thank you. Joanne mccomb
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