I just opened my September Treat Box, yes we’re halfway through the month but I’d been saving it for a quiet day to enjoy. Today I have been feeling unwell and this cheered me up no end. Everything in... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
First purchase with TreatBox after wanting to for AGES - managed to surprise and treat a dear friend of mine for her birthday, as well as grab some gorgeous PJs for myself! Beautiful items to choose... Toon meer
A first time of using this company - ordering, payment, delivery all very easy and efficient. A very novel concept that worked well, with a very wide selection of gifts. A surprise for the rec... Toon meer
I’ve always had a pretty good experience with them and have used TreatBox for birthday and wellbeing gifts often in the past 2/3 years. Sadly recently I had the worst experience where my package was d... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
A thoughtful gift for every moment…🤍 TreatBox an independent business founded in 2017 - Curate beautifully packaged and perfectly put together letterbox-friendly boxes. Build your custom gift box and send it directly to your loved one or let us surprise you at the start of each month with our monthly subscription boxes. The ultimate in thoughtful gifting.
Contactgegevens
1 Maunsell Road, , TN38 9NL, St. Leonards-on-Sea, Verenigd Koninkrijk
- 01424552410
- zoecharlton@treatboxuk.com
- www.treatboxuk.com
4,6
Uitstekend
2K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent service and products
A first time of using this company - ordering, payment, delivery all very easy and efficient.
A very novel concept that worked well, with a very wide selection of gifts.
A surprise for the recipient, who was delighted with the gift.
I would recommend and will use the company again.
8 september 2026
Review zonder uitnodiging
Perfect September Reset Treat Box
I just opened my September Treat Box, yes we’re halfway through the month but I’d been saving it for a quiet day to enjoy. Today I have been feeling unwell and this cheered me up no end. Everything in it is just perfect not only for autumn but for how I’m currently feeling-the need to take some time for myself and reset. Even the lemon & ginger tea which I wouldn’t normally drink but given I’ve had a migraine, it will help my nausea. And when that passes I look forward to the biscuit-these ones are delicious and the words on it are completely ‘on point’. These boxes are such lovely ways to treat ourselves and others.🥰
15 september 2026
Review zonder uitnodiging
Gorgeous purchase!
First purchase with TreatBox after wanting to for AGES - managed to surprise and treat a dear friend of mine for her birthday, as well as grab some gorgeous PJs for myself! Beautiful items to choose from, speedy delivery - absolutely fab company. Thank you so much! x
28 augustus 2026
Review zonder uitnodiging
I loved my autumn box
I loved my autumn box. I couldn't believe how fast it was delivered and the products were great,
1 september 2026
Review zonder uitnodiging
More happiness in giving than receiving !
I received a TreatBox as a gift from a very thoughtful friend a few months ago. It was beautifully presented with a hand written card and many nice gifts.
So when I wanted to send a thank you gift to one of my friend this summer, I thought of sending a TreatBox and chose the contents, the card etc. My friend was very happy.
27 augustus 2026
Review zonder uitnodiging
Antwoord van TreatBox
Hi Lindsay,
Thanks so much for taking the time to leave us a review, we are so happy to hear that you loved your TreatBox!
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Usually good but not sure anymore
I’ve always had a pretty good experience with them and have used TreatBox for birthday and wellbeing gifts often in the past 2/3 years. Sadly recently I had the worst experience where my package was delayed with no explanation. I had to follow up but communication was non existent. They ended up missing my aunts birthday and I’ve had no response to my complaint.
25 augustus 2026
Review zonder uitnodiging
Antwoord van TreatBox
Hi Natasha,
We're so sorry to read this, particularly as you've ordered from TreatBox several times over the past few years and have previously had such positive experiences with us.
You're absolutely right that we should have communicated the unexpected delay with the pre-order item in your order sooner, rather than you having to contact us for an update. We're also really sorry that this meant your gift didn't arrive in time for your aunt's birthday.
We did respond to your initial message and, once we received your order details, we replied again that afternoon to explain the delay and confirm that your order had been dispatched. We're really sorry if our response to you hasn't reached you or if there is a further message from you that we haven't received.
This certainly isn't the experience we want for our customers, especially someone who has trusted us with their gifts on a number of occasions. We'd really like to make sure everything is now resolved for you, so please do get back in touch with us at hello@treatboxuk.com and we'll be very happy to help.
Great experience
Great experience! The postage was quick and the note included in the gift was hand written. Fantastic gift
6 september 2026
Review zonder uitnodiging
Antwoord van TreatBox
Hi Sarah,
Thanks so much for taking the time to leave us a review, we really appreciate it. We are so happy to hear that you had a great experience and loved that the gift tag was handwritten.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Fabulous
I’ve been using treat box as a monthly pic me up for a few years now and they never disappoint.
I’ve used them for gifts for friends and family as well and the products are always really good quality.
The monthly box always cheers me up and has items that I use everyday.
Keep up the good work ladies.❤️
1 september 2026
Review zonder uitnodiging
Antwoord van TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you’re enjoying your TreatBox subscription and that each box has been bringing a little happiness to your month. Creating thoughtful, exciting happy mail for our subscribers is exactly what we love to do, so it means the world to hear this feedback.
Your kind words truly mean so much to our team and motivate us to keep curating special subscription boxes that our customers look forward to receiving.
Thank you for making our day - TreatBox 💗
Antwoord van TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Good choice of products to choose from
Good choice of products to choose from. It’s a shame a little candle or some hand cream wasn’t available to pick at the time. But overall there’s a really thoughtful selection of items. Recipient said it was really nicely packaged and presented. I think I’d use TreatBox again.
18 augustus 2026
Review zonder uitnodiging
Antwoord van TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Prompt delivery,excellent quality of…
Prompt delivery,excellent quality of gifts and well packed.All friends have been delighted by their boxes.Looking forward to my birthday advent calendar to start next week.So glad I have found this fabulous company.
28 augustus 2026
Review zonder uitnodiging
Antwoord van TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
Great quality products
Great quality products. Very thoughtful gifts. Beautifully packaged.
11 augustus 2026
Review zonder uitnodiging
Antwoord van TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Lovely theme & beautiful colours but some disappointment
My second subscription box was a lovely theme and beautiful colours, but I was a bit disappointed with some of the items. I really enjoyed the Coco cubes, very tasty!. The hair wrap will be very useful, but I cringed at all the plastic it was packaged in. The glasses case may come in handy but I have so many already, so may regift it. The postcards & hair clip will also be regifted. Whilst I'm not sure I liked the hair & body mist the first couple of goes, i will give it another go! I have subsequently paused my subscription for a few months, but will definitely look forward to a xmas themed one in December :-).
1 augustus 2026
Review zonder uitnodiging
Antwoord van TreatBox
Hi Sandra, thanks so much for taking the time to leave us a review, we really appreciate it. We are so happy to hear that you loved the theme and colours in your August box but are so sorry to hear that you were disappointed with some of the products. We really hope you love your December Monthly Box!
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
I absolutely love treatbox
I absolutely love treatbox. I love the quality of the products and the amazing value for money. I have been purchasing from treatbox for the past year and im never disappointed, even if its a small treat for me or a box for the bestie to cheer her up it never fails. I would highly recommend to anyone and the products to choose from are insane as they are such good products there is so much to choose from.
16 augustus 2026
Review zonder uitnodiging
Antwoord van TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Excellent service,very prompt delivery.
Excellent service,very prompt delivery.
Well p ackaged and beautifully wrapped.oved it as it was that bit different and lovely for a present.
14 augustus 2026
Review zonder uitnodiging
Antwoord van TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
I get a lot of things I have no use for…
I get a lot of things I have no use for - like the various planners (there is too many for one to use up in a month and it feels like they come in like every other box), the hair clasp was just so not my style. The glasses case - I feel like if you wear glasses you'd have one you use anyway, why do I need another one? Maybe one that straps inside the bag could be better cause at least that's a different purpose to the normal one. The mist was also not my favourite because of the scent, but I liked the idea.
I did really like the socks (February box was the best, the heart-straws are LOVE), some of the sweets were quite nice, and seeds for the April box too.
I don't mind getting things that I personally can't use that I can give away to my friends - like earrings, coconut stuff cause I don't like cocnut - but I wouldn't give away something that I just outright don't see a point in (like that clasp).
Might I suggest for the cozy season a bit of yarn for a small project?
16 augustus 2026
Review zonder uitnodiging
Antwoord van TreatBox
Hi Taisiya,
Thank you so much for taking the time to leave such detailed feedback. We really appreciate you sharing which items you’ve loved, as well as the ones that haven’t been quite right for you.
We completely understand that with a surprise subscription box, not every item will be a perfect fit for everyone, but your comments around the frequency and usefulness of certain products are really helpful for us when planning future boxes. We’re especially glad to hear you loved the February box, the heart straws, socks and seeds! 💗
We’re always trying to keep each month varied and introduce a mixture of treats, useful pieces and little surprises, so feedback like this genuinely helps us understand what our subscribers would like to see more (and less!) of.
And we love the yarn suggestion for the cosier months, we’ll definitely keep that one in mind!
Thank you again for being a subscriber and for sharing your thoughts with us.
TreatBox Team x
I was a bit sceptical of buying the…
I was a bit sceptical of buying the birthday treat box for my daughter however the 7 items she received were lovely and a great little treat for her
Highly recommend treat box and will certainly be buying more
Thank you
14 augustus 2026
Review zonder uitnodiging
Antwoord van TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
Got for my mums birthday
Got for my mums birthday. Was delivered the next day. The quality of everything was amazing my mum loved the shortbread.
31 juli 2026
Review zonder uitnodiging
Antwoord van TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
My favourite gifting company
My favourite gifting company - great selection of products at fair prices and customer service are super helpful!
13 augustus 2026
Review zonder uitnodiging
Antwoord van TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.